HiddenCameraPen

I got the 2gb model. The website says that it will record for 2hrs (approx. Battery life). B. S. It only records 56 minutes and that's it, full, battery did not quit, just filled the memory. When I tried to contact them and find out why this piece of junk won't record for the advertised 2hrs I got a response that made no sense at all.

Been waiting 7 days now will let you know whats up in 3 more!

Recently purchased a camera pen from this good looking website and the customer service was horrible. The pen never came in a box or even with direction. I called the website # thats located out of miami. They don't even answer the phone and when i have a simple question they asked me to email them the question. Really?
It took 14 day to get the camera, found out later it was shipped from Bejing china. They had nothing to do with the shipping. This company has no idea what they selling.

RUN! Don't even waste your time with these people. I purchased a camera pen on august 28th 2011 it is now september 26 2011 and i have still not received my package. I never got a email confirmation, so i decide to call the customer service number that is located in miami, and they told me they had no idea where my items were and that i would have to be the one to call china to see why it was stuck in customs, ( i guess they import their items from china) so i wrote emails to them and got no answers. I called again asking to speak to a manager, Mike ( the idiot answering the phone) had no idea how to transfer us to his manager which he had no name for. That company is a disaster, of course i was already charged and i asked for a refund and they told me that i would have to send the item back within 7 days to get a refund, and pay for shipping of course. If my item took this long to get here and was stuck in customs how can i be guaranteed that china will receive my item in 7 days! And they had no answer for me. Still waiting on my package or to even see if i will ever receive it or will get my complete order.

I placed an order. The sent me an email confirmation with a lot longer shipping time than the website. I called twice and both times they said the order was canceled. Its showing against my card. They're closed now but first thing in the morning I'm calling my card company and disputing the charge.