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HiSmile has a rating of 2.83 stars from 6 reviews, indicating that most customers are generally dissatisfied with their purchases. HiSmile ranks 10th among Teeth Whitening sites.
This company does not typically respond to reviews
Great products, made with quality materials in the U.S.A. what more could you ask for? I would highly recommend for yourself or as amazing gifts for others!!
Hismile is a terrible company. My order was delivered. I have written them five times. They take multiple days to respond. Do not buy from this company.
Hismile is a terrible company. My order was delivered. I have written them five times. They take multiple days to respond. Do not buy from this company.
Tip for consumers:
Hismile is a terrible company. My order was delivered. I have written them five times. They take multiple days to respond. Do not buy from this company.
Products used:
Never received
I ordered my kit on July 9th and it is ridiculous how much time it is taking to get my order. I tried to cancel after 10 business days since the email said it would ship within that time frame and customer service said they couldn't…end of story. The next day it says it was shipped, but that's a lie because according to tracking, the status is "pre shipment" which it's been for 9 days now. I purchased this product well in advance in preparation for my birthday party next weekend and I have no clue whether I'll actually get it in time. Hismile needs to do better! The product better work after this awful experience, but from the looks of the other comments, it's probably gonna be a disappointment.
Products used:
Teeth whitening kit
First! You have to complete a form and get approval for a return! $#*!ty! Customer service! What customer service? How do you sell a product and no customer service? In my opinion the product sucks! I can do with OUT the purple hue everywhere. So if you enjoy a purple hue on your teeth grab the glos
Tip for consumers:
I want a return label and a refund!
Products used:
Color correctors serum. Glostik
I bought one of the sets for my daughter. She is very happy but shipping could have been faster. Otherwise quite good.
Great products, made with quality materials in the U.S.A. what more could you ask for? I would highly recommend for yourself or as amazing gifts for others!!
Everything about this product is easy. It's easy to order, fast delivery and it's so easy to use. And guess what, it works just as stated! My teeth look pearly white now and I am not even kidding. Thank you!
Gain trust and grow your business with customer reviews.
Hi Laura,
Thank you for reviewing our product!
I am glad to hear that both yourself and your daughter have chosen HiSmile and been happy with the products however I am disappointed to hear we did not exceed your expectations with the shipping times and delivery.
I really would like for you to experience HiSmile in the same way as so many of our happy customers do!
If you reach out to us via email to help@hismileteeth.com and reference this sitejabber review in your email I can assist you further.
Hope to hear from you soon!