Holafares

I purchased my flight online, received a phone call stating that the price went up. During my 8 day interaction with this company the airfare kept rising. There is surely a language barrier where the agent begins speaking very fast and understanding of what is being said is lost. Once my ticket was displayed to me, it had my name completely wrong, had to wait another 28 hours to have it corrected. The agents are polite, but I feel they are not being honest on their website concerning the prices.

Run! Book my ticket to Hawaii for 8 for $618 per person. Got an email to call them back. Called and said seats are sold out they can get me on another flight for $900 plus per person. Also I talked to a person named Michael Smith with an Indian accent! No definitely scam! So I told him vehemently to cancel all bookings and the bloke just hang up on me.

This company is not perfect, but they worked hard to get me a fare that was affordable for my family. Martin was always professional and courteous and in the end he found me the airfare I wanted. Martin never wavered in doing everything he could to secure my business. I recommend them.

Do not even try to get anything from them. They give you a low price and then they call you to charge you more and more. They do not have tickets like other websites do.
Do not even waste your time. It is a total and complete scam.
I purchase two tickets 540 Plus and they wanted to charge me over 800 or put me on spirit. Total scam

They put discounted prices on the website that does not exist. They make you fill out the form, click the booking button. Then a few hours come back to you that the ticket you have booked isn't available. They offer tickets with much higher prices that I could originally even found on airlines own website. You have to run after them for cancellation. This is really wrong way of doing business.

I filled out the information because it showed available flights for (AA)DFW to LAX $414 for 2ppl. Clicked booking complete and then it sends a itinerary with reference number and a email for you to confirm you're booking. Little to my surprise I called and they said there's no more seats available to book on AA so book with Delta cause they have seats available then he said it'll be $978 it's not the only third party that's doing that Best Air, Hot flights etc. Please book from other airlines and third parties that will honor their website prices as advertised. Oh yeah they don't take the money out of your account until you agree to thee higher price... I can't add the prices from the email.at this time.

I purchased a trip in January 2020 and then had to cancel due to the world shut down for Covid. Now the tell me my "Credits" expired and I'm out $1951.00 I filed a fraud/ scam report with BBB and will be filing an official police report for my attorney. These people should not be allowed to steal from people. That's larceny.

Booked a great deal on Holafares and proceeded to book event tickets, hotel, rental car, etc. Six and a half hours later a guy who complained about his life in "Arabia" with a thick accent but said his name was Adam Smith called and said the airfare went to other customers. At the time of booking it said there were 7 seats available at this price and so I felt confident in booking 2 of the supposed 7 available. The confirmation said my order would be processed within 4 hours once they verified my credit card. So you can imagine my shock when an agent called and said he would have to charge me over double the reserved airfare. He said the manager was in a meeting and eventually he just hung up on me! Buyer beware!

Muy bien representante. Excelente servicio al cliente lo recomiendo a cualquier persona. Nos ayudó hasta lo último

I made two different reservations yesterday 11/4/2021 and waited for their confirmation. I called today 11/5/2021 and they tell me that they do not have the $200 airfare and offered me first class, with no charge to change or cancel, free bags, etc. for $850 dollars. Totally deceiving company.

Yes! Do not book with this Holafares at all! Their website shows good prices but when I talked to one of non English person saying that prices were sold out! I checked the prices every hour(same prices were there on the website). They are being dishonest! They just put the cheaper prices on their website so customers contact them for the prices but they try to sell ticket with high prices. They are trying to play with customers!

It was a bad experience to book the airfare tickets with HOLAFARES. It is a kind of SCAM in a formal way. HOLAFARE got all your information; personal and credit card. They put you on hold and send you an email to notify you that within 4 hours you will receive the E-tickets, but you wont receive anything until you call them or they will call you back and give you a big surprise that the airfare tickets price went up. Do not waste your time and energy booking your tickets and bring you a lot of hassles. BE CAREFUL!

Antonio was very helpful he always called me back or if I had a question I could call him it didn't anytime and he would always answer my questions questions I will use this company again thank you very much

Holafares gives you one price online that seems ok. They then call you telling you that what you booked is no longer avialable and you must pay 30% more for your original booking. The website continues giving you the same price even though you're on the phone being told it's no longer available. Predatory company that should not be used.

I booked a flight s for Miami was charged 144.00 and when I called to get my confirmation I was told I need another 100.00 to get my confirmation I call the airline that supposedly was booked and they told me that I was charged fraudulently has to cancel my card because they didn't have anything booked under my name after they took my card number

Holafares is running a scam, they are doing a bait and hook by advertising lower fares, taxes and fees included. I book 2 times thru there website and on both occasions they wanted to change my airline carrier from Southwest airlines to Spirit airlines because they did not want to honer my Southwest reservation. I booked thru them for $794.56 and then they called me and said that it would now cost approximately $1,080.00 to book the same round trip flight. DON'T do business Holafares! You will regret it. Book directly with the Airlines or use a reputable travel agency.

As others have mentioned, they have great fares listed. I booked a flight and gave all information. I got a confirmation email right away. A couple hours later, I got a call from them saying the date was no longer available but I could pay $200 more and keep the flights. I refused and went to Priceline where I found a coMparable price to the first price they listed. I am very disappointed in the bait and switch tactic.

The prices they offer are not the prices you will get. They let you book and then call you back with that fare is no longer available and offer you a higher fare. The language barrier is horrible. #SCAM
I only clicked 1 star because I had to.

Booked a flight. Was charged $963.38 on 2/22/22. Then while waiting for confirmation, they said the airline cancelled the flight. I called the airline. They did not cancel. I called them back. After many hassles, they refunded me $478.38 and told me they will book us flights for the difference. On 3/8 Michael Smith, who we have been dealing with all this time, sent us an email at 10:49am ET. Said we would receive etickets and a confirmation number within 24 hours. Guess what... nothing. At 6:44Pm I just called and he told us give 2 more hours. Stay away from them. I am going to contact the AG's office and better business bureau