Holapick.com has a rating of 1.08 stars from 209 reviews, indicating that most customers are generally dissatisfied with their purchases. Reviewers complaining about Holapick.com most frequently mention customer service, credit card, and full refund problems. Holapick.com ranks 2370th among Women's Clothing sites.
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I was very disappointed with my resent order of 5 clothing items. Their description did not match even the photos. Basically, their description of "elastic" means jersey material and textures are just printed on. Cheapest look. I will Not refer them to anyone nor purchase anything. I will not even attempt to return them as I can only imagine how complicated it will be. It was not from Europe, either.
Holapick advertised a cotton blend, embroidered Mexican-style peasant top, and sent a top that was 100% polyester, with the fake embroidery merely printed on. It looked like something a clown would wear. They knowingly send out fakes, and rake in the cash by not refunding either original shipping costs, nor providing return postage. I found that customer service does respond, but only with form letters that don't address the issue. They stand firm in holding to their so-called policy, (even though they send total garbage) and that the item they sent is 100% is NOT the item advertised. Don't waste your money. Don't buy from this scam company. Avoid Holapick like the plague. Deserves zero stars.
I was very disappointed with my resent order clothing items. Their description did not match even the photos and they send me the wrong size and color. I have asked PayPal to intervene, because there charging me $116.59 for return fee on a product worth $75.59. There lack of response and disrespect is unbelievable, all i can think of is a sweatshop ran by a mob making this counter fit products. Buyers be warrend! Don't use this sit for your purchase its all poor, cheap and counterfeit products.
Tip for consumers:
warning !!!!!! counterfeit, poor/cheap prodcust
I was very disappointed with my resent order of 5 clothing items. Their description did not match even the photos. Basically, their description of "elastic" means jersey material and textures are just printed on. Cheapest look. I will Not refer them to anyone nor purchase anything. I will not even attempt to return them as I can only imagine how complicated it will be. It was not from Europe, either.
While I ordered a coat according to their US measurements, it came to me looking very stylish and material was great; but in NO WAY would the measurements they had on their site fit when it came delivered to me. Also cannot get ahold of anyone to return.
FOUND "RETURN ADDRESS" ON PACKAGE LABEL: SEE PICTURE
Tip for consumers:
Sizes do not fit, even though I ordered the US sizes per my measurements (or larger) to compensate.
Products used:
Waiting on them to tell me how to return for my refund.
This is not a good company. It took forever for my order to arrive, and when it finally all came the clothing was the poorest quality. I was not expecting much because it was so inexpensive, but this is seriously bad. One item looked totally used. It was navy and had white fuzz all over it. Another piece arrived and it was totally not what I ordered at all. There is absolutely no way to return these items. If I could give negative stars, I absolutely would. Please do not order from them
Tip for consumers:
Beware. If prices are too good to be true, they really are.
Products used:
I bought 3 jackets and a pair of leggings. I was not able to use any. The fabric was awful and they didn't even ship the correct items.
Got a medium sweater, based on size guide. Snug fit. Would have done better with large. Don't forget, comes from overseas.
Products used:
sweater
Worst online shopping I've ever experienced! Slow delivery, poor quality, very bad customer service, no way to return merchandise and I'm convinced they will never reimburse my credit card even if I found a label to return things. Clothing runs about five sizes smaller than normal. I got a size XXL women's pants that actually has a 12 inch waist! Not kidding. This company should not be in business!
Tip for consumers:
Don't buy ANYTHING from this company. They won't refund your money and won't provide information on how to return items.
Products used:
Five blouses and one pair of capris.
Poor quality. Material is stiff. Size runs small. The picture on the website looks much better than the actual product. I won't order again from this company.
Tip for consumers:
Buyer beware
Products used:
Woolen coat
I didn't even get the shirt I ordered, I paid around 30.00 and they said they would give me 6.00 back. It had a hole in the shoulder. Look at the picture s below and you will not find this shirt any where on their site. Because they don't send you what you ordered. Walmart wouldn't sell something this bad. Don't you find it suspicious that every piece of clothing has a five star rating. Total RIP off!
The dress I bought is thinner than Tissue Paper. Threads at neckline and hemline. Straight to garbage. Jeans. Flowers ironed on down 1 leg. Edges lifting and filed over each other. Good to clean house in
Holapick advertised a cotton blend, embroidered Mexican-style peasant top, and sent a top that was 100% polyester, with the fake embroidery merely printed on. It looked like something a clown would wear.
They knowingly send out fakes, and rake in the cash by not refunding either original shipping costs, nor providing return postage.
I found that customer service does respond, but only with form letters that don't address the issue. They stand firm in holding to their so-called policy, (even though they send total garbage) and that the item they sent is 100% is NOT the item advertised.
Don't waste your money. Don't buy from this scam company. Avoid Holapick like the plague.
Deserves zero stars.
Tip for consumers:
Zero stars would be more appropriate.
Products used:
Blouse that was grossly misrepresented
On Holapick site, I have tried at least 10 times to send a message for a refund, typed in the Verification Code. The response is ALWAYS "Verification code invalidation". It appears that the company does not want anyone to contact it re: a problem. I hope whatever state or local entity that has jurisdiction can put this company on the dustheap of history. If you do not want to pay outrageous shipping charges and have nonexistent customer care, stay away.
Tip for consumers:
STAY AWAY
Products used:
None, I tried to cancel order immediately after it was placed (I do not how, as I did not "place order").
I was only trying to ascertain the shipping charge for a shirt that weighs a few ounces.
BTY the shipping charge was outrageous.
I ordered a indian print coat, well I got CRAP! The quality is subpar, it's not anywhere like what I thought I ordered. Wasted $72
Tip for consumers:
Don't waste your money, it comes from china
Products used:
A long coat and scarf
I ordered nine iitems & every item is garbage. I feel like a fool thinking I could easily return for a refund. After reading the reviews there would have been NO order. Feel bad about contributing to landfill but even though I intend to give everything to charity I feel much if not all will be tossed into the trash.
Never again. Sticking with Amazon or local stores.
Tip for consumers:
Stay away!!!
Products used:
None
I ordered a cotton and linen top and received a nylon parachute like fabric top that also did not match the description in color. I emailed them 3 times to handle this. No response.
The first photo is what was on the website, that I ordered, the second photo is what I received.
Tip for consumers:
Be very careful with what you order, it's not what you think will get.
Products used:
Women's top
Do not order their clothing. It is nothing like what's on website. They also do not cover return charges. It cost me $22.00 to return package back to them.
Tip for consumers:
To pay for return shipping
Products used:
Woman's Tops
Worst experience with ordering clothing. Fabric was printed on extreme slimy polyester. Styles not as pictured. Some items never came. No way to return anything. Small small small. And ugly ugly. Believe the 1 reviews... would have given it a zero but not an option. Don't waste your money or time. On a 90$ ordered offered a 30$ refund but no way to return whole miserable mess even tho say returnable.
Tip for consumers:
Don't. Says returns possible but not really. They ignore all requests then offer you a pittance saying the items aren't worth returning.
Products used:
Blouses and dresses
This is by far the WORST company I have ever dealt with. I have filed a complaint with the better business bureau and to this day 11 months later I have not received a refund from this company.I supplied my receipt and proof of return. I got an email last month saying they refunded me in August, my bank has no record of this refund, I am just out $79. An expensive lessen learned
Tip for consumers:
PLEASE DO NOT ORDER FROM THIS COMPANY AND ALLOW THIS FRAUD IN THE UNITED STATES,
Products used:
I got one item that was true to size and returned 4 items , I still have NOT received my refund almost one year later
What a disappointment! I bought 6 items and only 2 were true to size, only 3 were of good quality. They say money back guarantee but that is a lie. They kept denying refund or replacement because I couldn't find the "item #" on the very items they sent me! Do NOT buy from them… you will be disappointed. CBonilla
Products used:
Stuck with 3 out of 6 items I could use
This company is a fraud.
Their website says you will be refunded upon receipt of the returned package. My refund is just not happening after sending all Info requested. Very poor quality and poor service. Website is enhanced with beautiful pictures but merchandise does not even have a label for company or instructions on care or type of material. They are not fulfilling their own policies on returns... mine is worth 236$ And waiting since August.
A complete fraud.
We must stop business like this, Cheap clothes and they are taking people money knowing there clothes are not good, bad bad business I was taking these item with me to Las Vegas, I thought they was linen but there aren't they are bed sheets clothes. They are not like the pictures when you are ordering and this was my first order and my last. I hope the BBB Better Business Bureau are seen the online complaint about this business. Let's Shut these bad online business down.
Tip for consumers:
Run very fast
Products used:
I don’t return my items don’t have time I just will never buy again for this company
Chinese clothing line companies are selling KAKA to the American people. (Holapick) l spend $116 buying 5 dressed that Worst than tissue paper. I was very disappointed, the clothes are unquality trash no good and all go to the garbage waste money. Warning, Do not shop from this website. I will not shop again from this website or refer anybody. In my continent America we don't buy trash. We put our trash in the dumpsters. Holapick is a trash dumpster.
Tip for consumers:
shopping at your own risk. faux advertisement pictures doesn't match item.
Products used:
None
I ordered 3 items from Holapick and received them 4 weeks later. My items were true to the pictures and I am very happy with them.
The only reason I didn't give it 5 stars is because ALL of the reviews are so bad and the only way to contact them is via the contact us and they have this code you have to put in but it never works.
I'm going to purchase from them again for sure
I saw their website & the stuff looks just adorable, so I ordered a bunch of things. Sorry I did! The tops are cut w/ no sewn seam on 1/2 of the item, colors are not what they should be, cheesy leggings with the elastic not sewn into the fabric, just placed in a pocket, just NOT made well AT ALL! When I tried to return, I have to jump through all kinds of hoops & after 8 emails, still don't have a shipping label B y the time I get it, the 30 days will be up & they will say I can't return. DO NOT BUY ITEMS FROM THEM!
Tip for consumers:
DON'T!
Products used:
None. Still waiting to return all in their original packaging!
Once you go to put the promo code in for an amount off, it takes that as an acceptance to payment. So then they automatically email you a password to review your purchase. If you attempt to click on any part of their page, it says site not found. Thank God for Paypal or I would be out $130 bucks. Do not buy from this company. It is not a real company. Lesson learned, always review company first before purchasing.
Ordered 4 items and received all of the items in 1 package after 4-5 weeks. They fit and were exactly as ordered. The material was a lighter weight for warmer weather.
Hi Michael V.
Thanks for contacting us and sorry for keeping you waiting
My sincere apology for this situation. Could you please provide your order number to us, and we will check your order as soon as possible
Please feel free to let us know if you have any further questions.
Here is our email address:service@holapick.com