• Homes.com

Homes.com

Overview

Homes.com has a rating of 2.84 stars from 4,661 reviews, indicating that most customers are generally dissatisfied with their purchases. Reviewers complaining about Homes.com most frequently mention month contract, complete waste, and contact information problems. Homes.com ranks 8th among Real Estate Other sites.

  • Service
    30
  • Value
    11
  • Quality
    13

Proactively asks for customer feedback

This company does not typically respond to reviews

Positive reviews (last 12 months): 0%
Positive
0
Neutral
0
Negative
3
See all photos

What reviewers want you to know

Positive highlights

  • Eugene Little is a great sales person, He makes using HOMES.COM worth the money that I send on may business

Critical highlights

  • ONE fake lead from each other zip code and several investors enquiring about real estate agents contact information.
  • Customer service is great, but I am not happy w/ the production.
How would you rate Homes.com?
Top Positive Review

“Kathleen has been very informative regarding your SEO...”

Ann R.
4/1/21

Kathleen has been very informative regarding your SEO product. I had been unsure as to whether or not I wanted to do it but she convinced me of its importance.

Top Critical Review

“Much of how this system works was not explained to...”

Steve S.
4/7/20

Much of how this system works was not explained to me at the outset. Any real estate agent thinking of spending $$$ here should really try another lead generator. Number and quality of leads really subpar. Worst customer service ever. No return calls. No email replies. False promises all the way.

Reviews (4,661)

Rating

Timeframe

Other

Reviews that mention popular keywords

sales person (33) zip code (77) customer service (217)
Thumbnail of user patricee14
1 review
0 helpful votes
March 31st, 2021
Verified purchase
Thumbnail of user harleyg31
1 review
0 helpful votes
November 12th, 2020
Verified purchase
Thumbnail of user danaw241
1 review
0 helpful votes
January 12th, 2021
Verified purchase
Thumbnail of user dianem977
1 review
0 helpful votes
September 30th, 2019

Regina Joseph was extremely helpful. Thank you.
Reply

Thumbnail of user andyw245
1 review
0 helpful votes
February 18th, 2021
Verified purchase

Noell is Awesome, In Big Hopes.
Thanks,
Andy

Reason I chose this business:

Noell is Awesome and so Helpful...
Thanks
Andy

Thumbnail of user angels196
1 review
0 helpful votes
August 2nd, 2019

Loved my trainer. He was very nice. He was also very informative. Thumbs up!
Reply

Thumbnail of user bryantc40
1 review
0 helpful votes
October 7th, 2020
Verified purchase
Thumbnail of user yvetteh71
1 review
0 helpful votes
November 30th, 2020
Verified purchase
Reason I chose this business:

Brandy was excellent, I really appreciate her help.

Thumbnail of user maya48
1 review
0 helpful votes
March 30th, 2021
Verified purchase

My experience with Homes.com was very good so far and because of past relationship with them and having heard NO negative actions as Zello has done I trust the Homes.com values to continue business with them.

Reason I chose this business:

Matthew was very patient to find the zip codes that suits my business. He had a great customer service and positive attitudes.

Thumbnail of user saraha1310
1 review
0 helpful votes
June 8th, 2021
Verified purchase
Reason I chose this business:

Was excited to hear about them getting acquired by CoStar

Thumbnail of user paml165
1 review
0 helpful votes
September 26th, 2019

Robert was great - understood what I needed and helped explain what I needed to tell go daddy
Reply

Thumbnail of user pattyp90
1 review
10 helpful votes
February 5th, 2020

I have spoken with two nice representatives of Homes.com today, Caitlin and Alfredo. They seem conscientious and they are helping me. There is no record of my email after I have been on the program paying $219 per month. Also, my old picture is still what is showing up. I never got a Dashboard nor know how to set one up or where to go after 6 months. Everyone that has called me over time is no longer with Homes.com. So don't know who to call. Thanks
Reply

Thumbnail of user stacyj106
1 review
0 helpful votes
August 11th, 2020
Verified purchase
Thumbnail of user helens485
1 review
0 helpful votes
May 29th, 2020
Verified purchase

Katrina is very sweet. I enjoy working with her.

Thumbnail of user juliev142
1 review
0 helpful votes
November 14th, 2019

Jason was very patient and assisted with getting my account and profile updated
Reply

Thumbnail of user stevel1258
1 review
0 helpful votes
April 15th, 2020

James did a good job. He was very patient with me. I'm not real tech savvy.

Thumbnail of user tinac394
1 review
0 helpful votes
January 28th, 2020

Jeff, was right on top of it making sure I got my top spots back in the areas I wangted.
Reply

Thumbnail of user basils26
1 review
1 helpful vote
March 18th, 2020

Ive been trying to contact them for weeks and they will not return calls I am highly disappointed in my representatives.

Thumbnail of user gillianl11
Gillian L. – Homes.com Rep

Thank you for your review, Basil. We're sorry to hear that lines of communication have not crossed paths! Upon looking at your account, it looks some members of our team reached out to you over the last couple of weeks, and since this review your concerns have been addressed by Mr. Clifford. If you have any further concerns, we are happy to help - please let us know!

Thumbnail of user nicolem807
1 review
1 helpful vote
May 29th, 2020
Verified purchase
Thumbnail of user adrienb28
1 review
0 helpful votes
August 11th, 2020
Verified purchase
Thumbnail of user theresar243
1 review
0 helpful votes
August 6th, 2020
Verified purchase

So far so good. Very personable.

Thumbnail of user richardp1086
1 review
0 helpful votes
October 2nd, 2019

Very unhappy with the product, 1 lead in 2 months looking for home in a different state
Reply

Thumbnail of user amandaa433
1 review
0 helpful votes
July 25th, 2019

Jamie was very personable and answered all of my questions. She was very courteous and friendly Thanks for all the help Jamie!
Reply

Thumbnail of user loriv194
1 review
0 helpful votes
June 9th, 2021
Verified purchase
Reason I chose this business:

For more exposure.

Thumbnail of user scottg695
1 review
0 helpful votes
February 14th, 2020

Not many calls and no showings the first six months.
Reply

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Gain trust and grow your business with customer reviews.

From the business

Homes.com offers today’s demanding homebuyers, renters, and those somewhere in between a simply smarter home search with a more personalized and conversational way to find their next home. Since its launch over 25 years ago, Homes.com offers real estate professionals brand and property advertising, search engine marketing, and instant response lead generation to help them succeed online.

Company Representative

Thumbnail of user gillianl11
Gillian L.
Typically does not respond to reviews

How do I know I can trust these reviews about Homes.com?

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