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I bought a bin that was FAULTY from the start (I think it was called an Eko bin and promised an automatic opening system operated by a battery. It never worked. Contacted the store SEVERAL times to get a refund but they just never even got back to me. Initially had great service from them so this was extremely disappointing. Poor form not to look after customers if there is a faulty product.
I bought a bin that was FAULTY from the start (I think it was called an Eko bin and promised an automatic opening system operated by a battery. It never worked. Contacted the store SEVERAL times to get a refund but they just never even got back to me. Initially had great service from them so this was extremely disappointing. Poor form not to look after customers if there is a faulty product.
I recently purchased items from this online store which sells kitchenware and other items. I would not recommend this business to anyone. I had an extremely unpleasant experience with this company. I ordered several items. When they arrived two were not what I expected. I contacted the company only to be stonewalled. I contacted relevant government agencies to discuss my situation. As my emails were not being answered, and the company does not provide a contact phone number, I left feedback on their facebook page. I then receive a letter from their lawyers threatening legal action! The company then tried to gag me from speaking up about my experience. I am not making this up. It really happened! Buyer beware! Do not deal with this company as their customer service is extremely poor. My issued is still unresolved and I am stuck with products that I am not happy with. Save your money and shop elsewhere!
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