Homewants.com.au

I bought a TV set from them on 20 January, and collected it. The set had to be assembled by me. Upon starting assembly on 24 January I realized the product did not meet the dimensions as per the product description and the drawers were also of the wrong size and did not fit in the structure. I reported this to Homewants on 24 January including detailed pictures. They accepted the return request subject to me repackaging the product. I notified them the product was repackaged and ready for collection on January 24 and Homewants did not respond until 29 January after chasing them. They finally collected the item on 4 February after chasing them up a few more times. Since then I have been following up to obtain the refund (which they confirmed would be processed before February 11) without response from their side. Extremely poor customer service and attitude. I would not recommend to buy from them.