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    Hostinger Hosting Platform

Hostinger Hosting Platform

9 reviews
www.hostinger.com
Corporate Values

Overview

Hostinger Hosting Platform has a consumer rating of 4.33 stars from 9 reviews indicating that most consumers are generally satisfied with their purchases. Hostinger Hosting Platform also ranks 93rd among Web Hosting sites. The most common issues with Hostinger Hosting Platform are around customer service, which is not as good as expected by some customers.

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How would you rate Hostinger Hosting Platform?
Top Positive Review

“Hostinger - highest standard of security”

Carrie M.
11/20/19

I have sensitive info on my site so security is my number one priority. I was looking for hosting provider who has all the security measures... I contacted many hosting companies, but choose hostinger. They tell me they have SLL certificate, servers are protected against DDoS, also do frequent network monitoring, do weekly backups, and have ssh. More info I cant remember, but. I trust hostinger with security... no problems so far!

See positive reviews
Top Critical Review

“Trash company”

Mihail S.
10/1/19

They may shutdown your hosting due to fake copyright abuse. Shared hosting panel : 0/5 Support : 0/5 Overall service : 0/5 Then they will abuse your reviews on trustpilot and other websites saying that review is fake. Thats why they have good score there. AVOID THIS GUYS.

See critical reviews

Reviews (9)

Rating

Timeframe

Other

carriem183
3 reviews
0 helpful votes
November 20th, 2019
I have sensitive info on my site so security is my number one priority. I was looking for hosting provider who has all the security measures... I contacted many hosting companies, but choose hostinger. They tell me they have SLL certificate, servers are protected against DDoS, also do frequent network monitoring, do weekly backups, and have ssh. More info I cant remember, but. I trust hostinger with security... no problems so far!
delorsef
2 reviews
1 helpful vote
October 16th, 2019
I have had a good overall experience with them and received any service I needed.
Automatic installations are a must for me as they simplify the process for you so much and I firstly chose hostinger for this, but it has been a life saver. I hope hostinger has good upcoming black friday deals for my renewal.
mihails6
1 review
0 helpful votes
October 1st, 2019
They may shutdown your hosting due to fake copyright abuse.

Shared hosting panel : 0/5
Support : 0/5
Overall service : 0/5

Then they will abuse your reviews on trustpilot and other websites saying that review is fake. Thats why they have good score there.

AVOID THIS GUYS.
doughj
Hostinger I. – Hostinger Hosting Platform Rep
Hello Mihail,

We are sorry that your experience with us did not satisfy you. We take the security very seriously to keep our customers and all the internet safe.

We received a report that claims that your website is infringing copyright matters. Our Customer Success team took a further step to find out that this report is accurate.

For the sake of our fast growing user base, we are not tolerating any kind of suspicious behavior which are not in line with Hostinger policies and may hurt the performance and security of other clients and people online in general.

We are super sad to not be able to do business with you in this particular case. We will gladly welcome you back once you follow our kind requests which were provided to you personally.

Best regards,
Team Hostinger
robertt619
11 reviews
8 helpful votes
May 2nd, 2019
Just half a year I started to write my own blog and found out about this hosting. Never thought that creating a website can scare me but it was crazy... I selected one of the cheapest hosting providers Hostinger not only because of the low price but also because of the reviews... and the experience was even better than I expected.
The support helped me in every step and not only with hosting related problems. What is best - they gave me moral support too, provided articles how to create a Wordpress website and were with me when I needed them.
I wish that all the companies would have support as good as Hostinger has - fast and empathetic. It would make world a better place for customers!
vilijal
2 reviews
3 helpful votes
August 25th, 2019
So many things to compain about with this company, which in total have taken several hours of my time, but I will just describe the final encounter before I decided to leave them. Firstly, I could not select auto-renew, and they couldn't save my card details. This meant manually entering my card details for 15 domains.
Eventually they managed to fix this, but after selecting auto-renew, none of them automatically renewed, despite receiving an email saying they would be renewed - I wasn't informed of this either! Fortunately I noticed three days before expiry after manually checking, and so went to pay for them.
However, the fun doesn't stop. They couldn't accept payment from my bank. I was told it was because of my bank's "payment gateway" was not working. Reasonable enough, but amazingly, this didn't work for two other separate banks either (despite the "payment gateway" working for other purchases on a different website). Each time I was assured that it wasn't their fault, but all three banks' fault instead. They were also unable to transfer them to another provider until I paid - at this point, I'm losing my hair over this, and I'm bald!
Fortunately, after setting up Paypal specifically to pay them, I managed to save my domains. It took three hours in total of my time, TO PAY THEM. If you enjoy your weekends and your sanity, avoid this incredibly poor company.
doughj
Hostinger I. – Hostinger Hosting Platform Rep
Hello Vilija,

Apologies for your experience with us.

Customer is always #1 priority for us. Even though it may be too late to save our partnership, we have requested some additional info which will help us identify your case and ensure it will not happen in the future.

We will do our best to improve and hope you will consider giving us a second chance sometime in the future.

Kind regards,
Team Hostinger
sharonh433
8 reviews
3 helpful votes
August 8th, 2019
for years i had a dream of opening my art gallery but i was advised to create a website first and see if anyone would be interested in my artwork. a good friend of mine has his e-commerce website built with WordPress on hostinger hosting platform and recommended the same for me. i got a shared plan (they have a huuuge sale going on their page now) and with some help of my friend, their tutorials and client support i am now building my own e-commerce site!! everything is going very well now. as i am very new to this it is surprising how easy it was for me to understand their cPanel control. in the future, i will leave another review with more details.
haroldh117
7 reviews
0 helpful votes
September 20th, 2019
As always I had a terrific experience with the staff, a few members were involved in my chat. I had a great experience and would recommend them as a host to anyone
numam
1 review
0 helpful votes
July 10th, 2019
I don't regret using this web hosting. With no effort i created an e-shop and i can start my business right away. You can use hostinger for almost everything i think.
luisc180
4 reviews
1 helpful vote
July 10th, 2019
I was caught by their ads and decided to try it not even needing a hosting placee at the time and now I am more than happy that I did
I have a single hosting plan as the website is small and not very active, but it servers it's purpose more than well

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About the business

We aim to provide fast and reliable web hosting for the price that is affordable to everyone, ensure the highest standard of security and performance.
Our #1 priority and value is customers! We succeed when they do; hence our mission is to help users grow and maintain a robust online presence.
Domains, VPS, Shared and Cloud hosting, and many other essential tools come at an unbeatable price and with 24/7 customer support.

Company Representative

doughj
Hostinger I.
Marketing / PR

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4.3
9 reviews
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