• Hostmonster

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Overview

Hostmonster has a rating of 2.33 stars from 3 reviews, indicating that most customers are generally dissatisfied with their purchases. Hostmonster ranks 311th among Web Hosting sites.

How would you rate Hostmonster?
Top Positive Review

“Have been using hostmonster for 10+ years and have...”

Mary W.
6/23/12

Have been using hostmonster for 10+ years and have had no problems with them. Their customer service is very helpful and all problems have been resolved quickly. You can register 1 free domain name per year with hostmonster. I have been registering my domains through godaddy.com and hosting my website with hostmonster.com.

Top Critical Review

“They cost my business thousands of dollars in lost revenue!”

Marcas B.
5/6/17

They pressured me into upgrading my account. An upgrade that I did not need and rendered my company website and email inoperable. After 4 days of phone calls and tech support they did not resolve the problem because they are inept or did not care. I had to change web hosting companies to fix the problem. Use any other web hosting company!

Reviews (3)

Rating

Timeframe

Other

Thumbnail of user marcasb
1 review
2 helpful votes
May 6th, 2017

They pressured me into upgrading my account. An upgrade that I did not need and rendered my company website and email inoperable. After 4 days of phone calls and tech support they did not resolve the problem because they are inept or did not care. I had to change web hosting companies to fix the problem. Use any other web hosting company!

Thumbnail of user elenak18
5 reviews
21 helpful votes
September 4th, 2015

My card was charged auto and i relise it, i open dispute then they refund me and told me to stop the dispute, i have stopped it then now i see extra cost on my account, they try to suck blood out... i will never work such company again... THE BEEING TREATHEN ME, IF YOU WANT DOMAIN THEN PAY IT... THEY LOCK ME, I CAN NOT MAKE ANY MOVEMENT...
AN YES I WILL NEVER BUY DOMAINS FROM YOU AND ALSO NEVER WORK WITH YOU AGAIN... I WILL GIVE UP MY 3 YEAR DOMAIN AND WILL NOT PAY THEM,
THE GAME HERE, THEY TOLD ME TO END THE DISPUTE, I ENDED AND THEY PUNISHED ME EXYTRA MONEY... THEY LOVE MONEY MORE THEN CUSTOMERS

In our Terms of service, it states that:
Chargebacks and Reversals In the event Subscriber issues a chargeback or reversal of charges without first following the below cancellation procedures, the Subscriber will be responsible for a USD$25.00 billing service fee. Hosting accounts that have an open dispute may be disabled for security purposes.

Thumbnail of user maryw21
5 reviews
17 helpful votes
June 23rd, 2012

Have been using hostmonster for 10+ years and have had no problems with them. Their customer service is very helpful and all problems have been resolved quickly.

You can register 1 free domain name per year with hostmonster. I have been registering my domains through godaddy.com and hosting my website with hostmonster.com.

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About the business

Hostmonster - Top rated web hosting provider - Free 1 click installs For blogs, shopping carts, and more. Get a free domain name, real 24/7 support, and superior speed. Web hosting provider php hosting cheap web hosting, Web hosting, domain names, fron...

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