HotelPlusPortal

Web site is designed to cause issues on booking dates, which you then have to pay $25 for all centre "staff" to correct! (You have to select amend button or site reverts to default dates before you select book!)
Staff are rude and just keep asking for credit card details, no interest in helping customer. I believe they are working on commission of the $25.
Complaints department does not return emails or phone calls... Site should be closed down. PLEASE DON'T USE THIS SITE!

Hotel Plus is able to provide a faultless process for our guests via hotelplusportal.com and hoteliers alike while delivering value and exceptional service.

Yes, Hotels Plus is clearly a scam. I made a reservation, paid in advance, and received an email (supposedly from the hotel) cancelling my reservation a month later. Hotels Plus called and said they would send an email in 48 hours saying when my refund would be processed. I waited a week and never received the email. I called and they said they had many cancellations, so it was taking a while to process them, but mine would be handled that same day. It never was.

With the help of the internet, it is possible to find hotels at different cost range and the travelers can select the one that comes within their budget, Hotelplusportal.com is providing all sorts of basic facilities needed for a comfortable stay.

This companies website is clearly an internet scam. Their home pages will lead anyone to believe they are dealing with the actual hotel, using false logos and banners! The site then purposely leads you to make mistakes that will cost your credit card penalties! Upon attempting to correct those mistakes with the Hotel Plus main office in Florida, minutes after noticing an error on the site, they refused to not charge financial penalties. Their employee even agreed that the site was flawed! Upon arriving at our destination, the hotel staff even advised against our ever using Hotel Plus again! It is a scam.

Hotelplusportal offers outstanding benefits to the tourists. They are professional and friendly with customers. We are very much satisfied with their holiday packages.

Hotelplusportal offers fantastic travel discounts, savings and offers. With tens of thousands of hotel and resorts, you’re sure to find the perfect spot. They have a deal for everyone!

I have filed a police report with the Honolulu Police Dept for theft of service by hotel plus portal website. I made my purchase through this website which appeared legit. I checked and compared with other sites and this was the cheapest. This company closed out November 2015 and failed to pay the hotel's for service. DO NOT USE THIS SITE!

Hotelplusportal.com provides exclusive hotel deals on the internet. It also offers online hotel bookings since 2001. Hotelplusportal team will have the deep local and international knowledge on hotel deals. I really appreciated their service.

I was booking with Expedia read their policies and booked and at the last moment was redirected to Hotel Plus Portal without noticing. I was charged in full and when I called the company they said I was to be charged 25 dollars. I called Expedia and they understood and gave me a full refund. A month later i was charged 25 dollars, I disputed the charge with Amex and won the case, now I am getting threatening letters from Hotel Plus saying they will send to collections. I posted a complaint with the BBB of Orlando Florida, and with Expedia about this company hijacking their portal. More to come...

The site is comprehensive and after shopping around I found their rates the best. I only gave 4 stars because I had to call their toll free number to get a question answered. But all in all good site to bookmark.

Hotelplusportal is providing simplicity for online hotel bookings since 2001 and have become the premier international provider hotel reservations on the web.

I thought I was booking through the hotel but instead go this scam of a company. I called to change the date. By a few days and they charged me 20% of the total bill. Then charged.me again for the room. It took me 6 Weekes to get a refund.

Stay as far away from HotelPlusPortal.com as you can! You can get better deals elsewhere, and their customer service is atrocious. They sounds smooth over the phone and promise you whatever you want and then don't follow through. Despite repeated phone calls and e-mails, my issue never got resolved. They overcharged me, refused to honor their own price matching policies, and then lied to my credit card company when I asked to intervene on my behalf causing me to lose hundreds of dollars. Save yourself a lot of hassle, headaches and money and don't use them.

Hotelplusportal.com is a premier International provider of products and services that facilitate harmonious and value driven relationships between guests and hoteliers via a reduced distribution cost, increased revenue potential and increased online exposure.

Hotelplusportal team offers excellent online hotel booking services to travelers. They are pleased with the best services offered by the team.

The benefits offered by portals like hotelplusportal is endless and one of the important benefits that can be pointed out is that the travelers are provided with the ability to compare the accommodation charges of different hotels in such a way that they can find an affordable alternative.

I prefer booking with a discount hotel booking site rather than the hotels directly because I know that if I have an incident or inquiry, I will be taken care of.

I booked a hotel, receivwd email conformation, my creid card was charged full amount. One week later, 3 days before my arrival HotelPlus called me and said the internrt price that I booed was incorrect so they neef to cancel my reservations and rebook at a higher rate. When iI called the hotel that I made the reservations for, I was told they had NO RESERVATIO OR RECORD of any reservation made! Wow... WILL NEVER use HOTEL PLUS again... and will advise everyone possible of what happened to me.

This company is conducting fraudulent business and very deceitful. While I was booking on line, the company staff said the rate I got was $52 per night and told me that once I paid the 14 nights stay, I would not be able to get refund. I was sure that I would stay there and agreed on the booking. However, the confirmation said that the total payment was $925! It did not make sense. If nightly rate was $52, then the tax rate was 26%! When I called to complain around 6 pm central time, I was told that I should call back again between 8:30 am to 4 pm Eastern time to talk to the manager. I will and would like to see what action they will take to correct the mistake.

We booked a room over the phone with HotelPlus and received a confirmation number after they charged my card. They then proceeded to email us a few hours later stating that the reservation was cancelled by "The Guest" even though we did not cancel! Why would Hotel Plus create an email document claiming that response? Either it is poor attention to detail, or simply to conduct some level of transaction fraud. I placed a call to HotelPlus and they stated that the hotel was out of rooms and that they tried to call us... another bold lie!

I demanded a full refund and explanation as to how any hotel service could charge your card, create a reservation confirmation and not actually reserve the room. Their response, "well, it isn't our reservation system. We aren't at fault." That is seriously the type of business you would be dealing with here. They did agree to provide a full refund, but of course that has not occurred after numerous attempts in working with customer service. They first told me 7-10 business days, then on a subsequent call it was 10-15 business days. Oh, and they threatened that if I challenge the charge with my credit card company, it will take them a exponentially longer to provide any refund.

Please DO NOT USE THIS SERVICE. I rarely write reviews but I am seriously trying to help consumers from experiencing similar situations. Please read the BBB reviews as well as the Consumer Reports "Ripoff Report". HotelPlus is very popular in the world of complaints. They even had to post a video to try and justify why they don't have terrible customer service (pretty hilarious). My error for not reading about this business before transacting. BEWARE!

HotelPlusPortal.com communicates with the hotels to correct the information and if necessary, removes the hotel from their site until the hotels listing is accurate. So i prefer this hotel only.

This company is a fraud. Deceptive and unscrupulous. There should be a class action lawsuit against them.