House of Toners has a rating of 2 stars from 28 reviews, indicating that most customers are generally dissatisfied with their purchases. House of Toners ranks 54th among Printer Ink sites.
I have been purchasing remanufactured HP ink for my business and my home printers. Always exceptional quality... works just like the genuine item. I buy on ebay through Dillonno1 and receive the items in Illinois after just a few days. In the rare instances where a cartridge was defective, I was sent a replacement immediately. From my perspective, House of Toners ( Dillonno1) is the best place to buy HP ink cartridges.
I bought a black HP 61 May 22,2021 INK CARTRIDGE from H. O. T off of feeBay... after a bit of use I noticed the base was wet and weeping ink, I had to keep drying it up with cotton to get it to print. Then it ran low on ink after about 8 weeks or so. Company refused to replace or even give part credit blaming me for touching the unit when it leaked. They even insinuated a was a liar when I confronted them for a replacement.
I bought a black HP 61 May 22,2021 INK CARTRIDGE from H. O. T off of feeBay... after a bit of use I noticed the base was wet and weeping ink, I had to keep drying it up with cotton to get it to print. Then it ran low on ink after about 8 weeks or so. Company refused to replace or even give part credit blaming me for touching the unit when it leaked. They even insinuated a was a liar when I confronted them for a replacement.
Products used:
HP 61/ 61 XL Black Ink Cartridge
At first I was satisfied with their service and was ok with the product. Things have changed, when you call the answering service ask you about your order number and the name of the company you ordered from. It's no longer personalized. The majority of time they send you a defective cartridge and then you have to wait at least 5 days to receive the replacement. This time i was sent the wrong replacement not only once but twice. I send them a photo of the two wrong cartridge side by side and the paper work that shows a different number of cartridge. If I could put zero star, I would have done so. I
Based on past experiences, I will NEVER do business with houseoftoners EVER again! I will go back to a typewriter before I ever waste any more money on what they're pedaling!
Tip for consumers:
Don't bother!
Hoping to use less expensive ink cartridges, I ordered here. I chose the ones recommended for my printer. They didn't fit. "Incompatible" is the message printer kept giving. I double checked to be sure I ordered correctly - yep - exactly the numbers I used to get from Amazon that worked. Emailed to ask for authorization to return for refund. Began a series of emails with them saying it was my fault, I ordered wrong, then offering several steps that might make them work. I kept saying refund please. Weeks have passed and they aren't offering a refund. I only gave this company one star because zero isn't offered here.
Tip for consumers:
Cannot get a refund from them.
Products used:
None
I was nervous based on the reviews on this page, but I ordered an inexpensive color ink cartridge for my HP Photosmart C5280 just to try these guys out. I figured the risk was low for the price. The cartridge arrived and didn't work. The printer didn't even recognize it. So I got in touch with them through their contact page and they very quickly sent a replacement cartridge which is happily printing away in my printer. Not the best start, but they certainly stood behind their 100% satisfaction guarantee. I will probably buy from them in the future.
You tend to see mostly negative reviews at sites like this. Happy people just aren't motivated to submit reviews (unless they're shills) like unhappy people are. I wanted to reverse that trend. I'm mostly happy and I'll say so.
Returned to sender same day. I did not go through normal return. They never refunded my money although they got the product. I no longer have that printer.
Ordered from ebay, add clearly states and shows 2 cartridges, only recieved a black one, pictures attached
I have been purchasing remanufactured HP ink for my business and my home printers. Always exceptional quality... works just like the genuine item. I buy on ebay through Dillonno1 and receive the items in Illinois after just a few days. In the rare instances where a cartridge was defective, I was sent a replacement immediately.
From my perspective, House of Toners ( Dillonno1) is the best place to buy HP ink cartridges.
It has run dry. But I admit I only use the printer sporadically since I am no longer in business with a home office anymore. Unless it dried completely out from minimal use between print jobs then it was not filled to full capacity. When sold to me. And the nozzles are not clogged up and/or dried out because the new remanufactured ink cartridge for another company just worked great 100% functional {Canon PG50}
Beware this is one big scam buy on ebay they send junk then run you around if you buy from them just plan on throwing in the trash thats all its good for i hope they choke on the money they scam every one out of
Ordered 4 toners and all of them do not work... their license should be canceled as they do not answer calls either.
Tip for consumers:
They have a bad product and they should stop fooling people.
Products used:
Toner
WORST PRODUCTS & CUSTOMER SERVICE! CARTRIDGES DID NOTWORK & COMPANY RESPONDS POORLY! STAY AWAY! AWEFUL...
Products used:
NONE PRODUCTS DEFECTIVE
I got 2 Canon 240XXL type cartridges. One had the top detached so it was useless. The other lasted for about 30 pages of print (no pictures). I did not save any money at all!
I purchased 8 cartridges (4 black & white, 4 Color) for my Dell V305 printer... after inserting 4 cartridges I decided to discontinue trying to use them. They would not print, and if they did the printing was illegible... I will never purchase from them again. I tried to contact them through *******@house of toners.com, no response from e-bay or house of toners... Disgusted, and disappointed
This company is selling defective ink cartridges and providing every excuse in the book to delay or refuse a replacement or refund. Look elsewhere and pay a premium to avoid House Of Toners.
I bought a Canon 241xl color cartridge from Hse of Toners 2.5 months ago and... 1. It ran out of ink with light (under 50 pages) use. 2. The cartridge case leaked ink... making a mess.
Stay away!
I ordered 2 HP 78 cartridges and 2 #15.
The #15 has no problem--It swishes and is filled.
The #78's make NO SOUND and printer says empty!
I have no use for 2 empty cartridges--need a refund!
I purchased( 2) 2packs hp61 for my hp printer. All four printed a total of 13 pages of black and color wet and blurred. Emailed them no reply. I would recommend that you do not purchase Ink from them. There customer help line is a recording also no response.
Ordered over $200.00 in toners on Feb. 4th. As of Feb 9th no toners. Had to leave messages, no one answers the phone. Sent to inquiries online asking status. Received email stating order refunded to Pay Pal, paid with American Express.
DO NOT DO BUSINESS WITH THIS COMPANY
I ordered two HP 61 XL on Tuesday, I have been checking the website constantly on my order, but it says there is no order. When I look up my account it states there has been no activity; however they have been paid for these, and I have an email stating I placed the order and it was paid in full! I have emailed them with no response, guess I will file a report to the BBB and have my bank get my money back!
They sent the wrong cartridge TWICE. The second time, they just ignored my emails.
Possibly the most incompetent idiots on the web.
I wish I could give good review.
I purchased two sets of this ink for my Canon MP460 printer. I ordered because I was getting the low ink message form the printer.
I continued to use the the factory ink until it ran out completely today. When I installed the replacement ink My printer comes up with an error UO59 and will not print from the black cartridge. I installed the second black cartridge and it works fine. So for the price of Two, I got one. I have requested a return from the company, we will see what they do. Right now I can not recommend this product.
UPDATE: I finally got in touch with customer service, they took my order r# and said "hold on please" and then hung up.
Nice.
I purchased 12 re-manufactured HP Ink Cartridges from houseoftoners.com (920XL CD972AN CD973AN CD974AN for Officejet) that were advertised to have chips.
houseoftoners.com sells ink cartridges from their website an are also a major seller of ink cartridges on ebay.
First of all, a third of the ink cartridges arrived leaking and were a mess.
Second, not a single one of the cartridges was a 920XL (the bigger version), and even then they were not filled very full.
Third, even though hey were advertised to be "with chip" the printer saw them as completely empty; there was no way to see the ink levels.
Fourth, the ink quality is horrible, it bleeds and makes everything appear blurry.
I purchased from the cartridges same time I brought my printer. This last week the oem cartridges that came with the printer started to run out so I started to use the houseoftoners ones (the ones that were not leaking)
Even though they were advertised to be "with chip" the printer reads all of them as empty. I could still print with them though by bypassing the ‘empty cartridge' screen, but I could only print 4-5 pages before the cartridge emptied without warning. I have been printing color images and so far I have been having to throw away half of them because one color or another has run out mid-picture. I have gone through 7 cartridges trying to print 8 pictures.
With the original cartridges that came with the printer I managed to print over 40 pictures. All of them look much better them the ones I managed to print with the houseoftoners.com carts.
I contacted them with these complaints, and they replied that regardless of their advertising they do not reset the chips on any of their re-manufactured carts. He did say that they would replace the leaking ones if I ship them back.
After reading all these poor reviews I felt I had to write about my experience with House Of Toners. I've been purchasing my ink toner from H O T for several years and have been very happy with their product, price, expedited shipping as well as their customer service. I remember having only one incident where I had a problem with a cartridge. I made one call or e-mail (can't remember which) to a customer service rep and immediately a new cartridge was sent out. There was no hassle, required return of the old cartridge or other inconvenience.
Thinking about buying HOI Compatible Replacement for Brother LC-61 (LC61) Ink Cartridge 4PK - Black, Cyan, Magenta, Yellow?
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The cartridges do come with a chip, just as it states. However, many printer companies code proprietary programs in the printer's operating system which will give false negatives when a non-OEM chip is encountered.
Since this review, we have undergone a change in our Quality Assurance management.
It is unfortunate that we were unable to satisfy David's needs, however, as a company which is now over 10 years old, we are constantly striving to improve our products and our service.