• Houstondogworks

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Overview

Houstondogworks.com has a rating of 4 stars from 2 reviews, indicating that most customers are generally satisfied with their purchases. Houstondogworks.com ranks 124th among Dogs sites.

  • Service
    1
  • Value
    1
  • Quality
    1
How would you rate Houstondogworks?
Top Positive Review

“Josh is great!”

Jessica R.
3/11/23

Our 3 year old Rotweiler has become a different animal. He is well behaved, calmer, and happier since training with Josh. Josh is a great instructor, that takes his time and explains the why/how of what we're instructed to do. He works well with all dogs regardless of age, what you want them to learn, or breed. I highly recommend Houston Dog Works to ensure your dog is a great family member!

Top Critical Review

“NOT recommended”

Ann B.
10/1/21

I purchased Houston Dog Works 6-week board and train program at a VERY HIGH price. During the 6 weeks, my dog spent most of his hours and days in a small individual kennel in a room with other dogs. I was told he was trained about 30 min. Per day. Not having any experience with methods of dog training, I was somewhat apprehensive about this method but gave it a try. At the end of 6 weeks, I began to see minimal progress in the dog's behavior. Next, I followed up with 8-10 individual sessions in which I learned more about working with the dog. I found these sessions somewhat helpful. Most recently, I joined the group class working towards CGC. I missed the first class and asked the trainer to send me his expectations for the class. He never did. His mode of communication is very poor. After the third 45 min. Group class I received a TEXT telling me that I was uninvited to continue in the group because I had "broken the client agreement". I was not told HOW I broke the client agreement, I was not given an opportunity to discuss HOW I supposedly broke the client agreement, and the news was delivered by text which I consider to be very unprofessional. During classes, both the owner and his staff repeatedly use foul language. They would use rude tones of voice" barking" out commands to the handlers. I witnessed dogs being corrected by the trainers twice nearly asphyxiating the dogs. The trainers are regularly telling stories of other clients, demeaning both the dogs and the handlers. I actually am appreciative that I was "uninvited" and happy to not be returning to such a toxic environment. People are not treated with any decorum or respect in this organization. It seems to be more about "how great the trainer is" than about actually working with clients to get the best from the dog. Both the owner and the staff trainer need lessons in communicating with their clients in a respectful and professional manner. When I was "uninvited" it made clear what underlying personal issues the owner/trainer has. I would not recommend this organization to my worst enemy.

Reviews (2)

Rating

Timeframe

Other

Thumbnail of user annb1107
2 reviews
1 helpful vote
October 1st, 2021

I purchased Houston Dog Works 6-week board and train program at a VERY HIGH price. During the 6 weeks, my dog spent most of his hours and days in a small individual kennel in a room with other dogs. I was told he was trained about 30 min. Per day. Not having any experience with methods of dog training, I was somewhat apprehensive about this method but gave it a try. At the end of 6 weeks, I began to see minimal progress in the dog's behavior.
Next, I followed up with 8-10 individual sessions in which I learned more about working with the dog. I found these sessions somewhat helpful.
Most recently, I joined the group class working towards CGC. I missed the first class and asked the trainer to send me his expectations for the class. He never did. His mode of communication is very poor. After the third 45 min. Group class I received a TEXT telling me that I was uninvited to continue in the group because I had "broken the client agreement". I was not told HOW I broke the client agreement, I was not given an opportunity to discuss HOW I supposedly broke the client agreement, and the news was delivered by text which I consider to be very unprofessional.
During classes, both the owner and his staff repeatedly use foul language. They would use rude tones of voice" barking" out commands to the handlers. I witnessed dogs being corrected by the trainers twice nearly asphyxiating the dogs. The trainers are regularly telling stories of other clients, demeaning both the dogs and the handlers. I actually am appreciative that I was "uninvited" and happy to not be returning to such a toxic environment. People are not treated with any decorum or respect in this organization. It seems to be more about "how great the trainer is" than about actually working with clients to get the best from the dog. Both the owner and the staff trainer need lessons in communicating with their clients in a respectful and professional manner. When I was "uninvited" it made clear what underlying personal issues the owner/trainer has. I would not recommend this organization to my worst enemy.

Service
Value
Quality
Thumbnail of user jessicar2464
1 review
0 helpful votes
March 11th, 2023

Our 3 year old Rotweiler has become a different animal. He is well behaved, calmer, and happier since training with Josh.

Josh is a great instructor, that takes his time and explains the why/how of what we're instructed to do. He works well with all dogs regardless of age, what you want them to learn, or breed.

I highly recommend Houston Dog Works to ensure your dog is a great family member!

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