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Hprestonmedia has a rating of 4 stars from 4 reviews, indicating that most customers are generally satisfied with their purchases. Hprestonmedia ranks 182nd among Camera sites.
I placed a order for Sony FX3 and got it the very next day at a great price and amazing customer service I looked around at many other dealers but H. Preston had the best price and great communication and help on the phone thanks
My advice is to AVOID this company. They state they are a dedicated supplier of high quality items and service. They constantly say they put their customers satisfaction first. This is not the case. Having placed an order over 18months ago for a Sony Camcorder I still have not received the item. Having contacted the shop by phone and email I have been constantly assured that my order is being worked on and that there were supply issues - which was true at the start but now the cameras are available at many suppliers. H Preston have taken my money - several Thousand Pounds but have yet to supply the Camera and lens ordered stating issues from Supply to health problems and issues with their bank. They supplied a USED second hand loan camera worth a lot less than the camera I ordered, to get me working as I had a client waiting for a shoot but it was not the camera I had promised, and my clients were not overly happy. The customer service is basically non existent as the shop cannot make any decisions without referring back to John Preston and he will reply with a standard email stating they are working hard to get your order, or a story regarding they are having issues of some sort Regarding their health, shop, or funds All in all, this shop should be avoided at all costs. They take your money,and then go quiet. I get regular emails from their mailing list to say the camera I ordered is available but when pushed they always state it is not in stock - I advise you as a customer to not deal with these people and take your buisness to a reputable company elsewhere. These people STOLE my hard earned money and are avoiding any responsibility at rectifying the situation.
I placed a order for Sony FX3 and got it the very next day at a great price and amazing customer service
I looked around at many other dealers but H. Preston had the best price and great communication and help on the phone thanks
Tip for consumers:
If you need any help just call them they will help as much as they can great knowledge
Products used:
Sony Camcorder FX3
I will always use H. Preston in the future as the prices are the best i can find in the Uk and every thing is UK stock with full UK Warranty
Products used:
Sony FX3 and Many accessories
I purchased a Canon C70 Kit from H. Preston I got the best price and amazing tech back up
I had read many reviews and found H. Preston media really great to deal with
I will beck to buy the new Canon Camera once its out Thanks
Tip for consumers:
If you need help just phone them
Products used:
Canon C70 kit
My advice is to AVOID this company.
They state they are a dedicated supplier of high quality items and service. They constantly say they put their customers satisfaction first. This is not the case. Having placed an order over 18months ago for a Sony Camcorder I still have not received the item. Having contacted the shop by phone and email I have been constantly assured that my order is being worked on and that there were supply issues - which was true at the start but now the cameras are available at many suppliers. H Preston have taken my money - several Thousand Pounds but have yet to supply the Camera and lens ordered stating issues from Supply to health problems and issues with their bank. They supplied a USED second hand loan camera worth a lot less than the camera I ordered, to get me working as I had a client waiting for a shoot but it was not the camera I had promised, and my clients were not overly happy.
The customer service is basically non existent as the shop cannot make any decisions without referring back to John Preston and he will reply with a standard email stating they are working hard to get your order, or a story regarding they are having issues of some sort
Regarding their health, shop, or funds
All in all, this shop should be avoided at all costs. They take your money,and then go quiet. I get regular emails from their mailing list to say the camera I ordered is available but when pushed they always state it is not in stock - I advise you as a customer to not deal with these people and take your buisness to a reputable company elsewhere.
These people STOLE my hard earned money and are avoiding any responsibility at rectifying the situation.
Products used:
Never used the product as Im still waiting for delivery after 18months of phone calls, emails and frustration
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