Hrk game

After purchasing a game, the transaction is placed on hold and this company asks for ID, a photo of myself in the mirror and so much other personal data that you would be a complete fool to send anything, its standard practice for some merchants to request ID before you make a purchase/when making an account not after they have charged you. Its obvious they try and scare you into sending them information, don't trust this website, should be illegal

They sold me a fake CD key to office 2021, I had initiated a case with their service dept and they keep asking for screenshots which I had provided via Email. Their internal website does not allow anything above 1MB. I sent them a video screenshot link showing a CD key provided and failed activation, yet they continue to ask for the same stuff over and over again. As this is clearly a scam site, I initiated a dispute with PayPal. Do not buy anything from them as they sell CD Keys that are fake!

So I Bought Red Dead Online and when I purchased it, it took my money but it was out of stock. No where on the site did it say Out of Stock so false information. Thankfully there support or maybe this specific person did indeed listen and give me my refund. I would not recommend buying from here but it's nice to know they did indeed give me my money back

This is scam, they send wrong keys, support not answer you. This cheaters waste your money and your time. Never try to buy from him.

Right after i purchased a key for space engineers, i wasn't even able to see the key to redeem it.
So i made a ticket and and tried using live chat, apparently their live chat is just a bot with a single response, and also after i was kicked out of the chat i could not re open it. Was able to open it back up on my phone and saw that it only gives one response after "typing" for a bit. It was just $10 So its really just annoying but i will be doing whatever i can to refund my money

This company have sold me a key that has already been used on another Steam account.

I bought WWE 2K23 Deluxe and as you can see, someone else has used it already.

When I had this issue with Cyberpunk 2077, with an invalid key, it was because they put - in the key which I had to remove and it then worked... it took 5 days to get that key working... this one is saying that is is already used...

Paid £43 for NOTHING. I have luckily made THIS purchase through Paypal so will hopefully get my money back, never using HRKGame again.

So I bought resident evil 4 remake, 40$ worth of crypto. Money sent, the product was suspended, contacted them about it, showed them the ethereum protocol address, tx id and everything necessary for them to check the payment and their response was they can only refund 4$ coz that was the payment I did. The payment was with Shiba through Ethereum network

To mail they don't answer me anymore, contacted through live chat, I got blocked instantly and can't acces live chat again so I was scammed.

0/5 don't waste your money on it

WARNING they ask you a copy of your ID AFTER you fulfill the payment. This is fraud risk, and probably against the Privacy Law to process such personal information.
Customer service is fast and clear. Below i posted the what did they tell me
————————-
Thank you for contacting HRK Support.
For Credit card and Paypal there is a verification needed
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Never trust those retailers and never trust support live chat, use support email instaed

Je conseille pas d, acheter car vous perderez votre argent mieux vaut garder corre argent que dinvestir pour perdre

I bought an elden ring key for $34 and never received a single email or key, when clicking on the non existent key on my profile it says nothing found! Scammed, don't use this website

You find a game it says 17€ you have a discount code of 10% you get 15€ instead of 17€ you put it in the basket it then become 26€ for no reason! Nothing says why... Then you go to basket you put your discount code you have 23€ instead of 26€ when you were supposed to pay only 15€ then you keep going and in the end your discount code don't even count because instead of having 23€ they say you need to pay 26.22€ instead of 26.56€ lol... Big scam it is to avoid

They send you the used code and then let the bot to answer your report, instead of having a proper support team.

I bought a Steam game key for almost 36.89€. But the HRKGame gave me an invalid key which not activable on Steam in my region (europe). I had checked whether it was my fault, but no it's not – a key must be activable EUROPE.
I contacted support, provided them screenshots. They aks me for creating a ticket and… ignore me. I neither got a valid key nor got refund. My money just stollen.
Never buy any products from this reseller. Your money just will be stollen.

The worst keyshop ever, they refused to send my my key that i paid for, they didnt respond to my tickets with questions about it, they refused to inform me about my sorder statu on live chat, they finally blocked me posisibility to contact them on live chat or via support. I dont know who thye employs, but its terrbile customer service, they treat customers like dogs and they wont send You the order that You paid for it. I will chargeback them for that. 0/5, they are the worst.

I usually shop online with PayPal. I hate using my actual credit card on any given website. Paypal makes it easier to get money back when anything goes wrong. Hence most digital sellers don't like Paypal, However, from the moment I see Paypal I know, they are legit; So With that aside, I gave HRKgames a plus for checkout options. I purchased a key and followed the instructions. However, I had a glitch and they quickly responded by sending another Key and that worked like a charm.

This is my first time shopping with them I still recommend them for how fast they responded.

I bought a Steam game key for almost 45$. But the HRKGame gave me an invalid key which not activable on Steam in my region. I had checked whether it was my fault, but no it's not – a key must be activable globally.
I contacted support, provided them screenshots. They thanked me for creating a ticket and… ignore me. I neither got a valid key nor got refund. My money just stollen.
Never buy any products from this reseller. Your money just will be stollen.

UPDATE 08. 11. 22:
After I wrote the review HRKGame connected with me and have refunded money.

Even if they aren't fraudulent, the procedure they make you go through is bull$#*!. Buy from Kinguin or somewhere similar instead.

They sell you a region lock key but say it is Global. When you can't activate it, they won't give you a refund, just put the key back into the sale so IF someone buys it, they refund you. Terrible service, I am waiting for WEEKS to play the game I purchased from then just waiting for this process. Can't recommend enough that you stay away from these guys.

I would give negative stars if i could. Bought MS Office 2019. Problems installing, probably a previously-used product cdkey. Instead of phone or live chat support, they only do emails with every cycle taking one or two days. In the meantime my work suffered. For a week. In the end i requested a refund which to their credit they provided. Thanks HRK for wasting my one whole week.

Unlike on many other websites where you immediately can redeem your key, this is not possible here and the support won't even care if you want a refund. Very bad experience. Would rate it -300/10

Warnung vor Käufen bei HRK
Ich habe bei HRK einen Code für den BF1 Premium Pass gekauft, auf Orgin wird angezeigt das der Code schon benutzt wurde. HRK kontaktiert - es folgte eine Serie mit Aufträgen - Screenshot hiervon und davon usw. Zum Schluss sollte ich EA fragen wann der Code verwendet wurde. EA kann da aber leider nicht helfen. Also bleibt es wohl dabei - Keinen Code - Geld ist weg - viel Zeit verschwendet. Paypal bietet auch keinen Käuferschutz wenn es um nicht Materielle Dinge geht. Lieber Finger Weg.

Who on earth wants to give a shady key reseller your sensitive information like License picture and selfie?
Next thing they will be requesting social security number, birth certificate, family history, families dob, your other site passwords.
What a horrible site.

SCAM!

No option to give 1 or minus 100 stars.

Ive been using it over a year now, and have been satisfied with all the purchases.
At least 5 games so far at pretty good deals.
Just be careful at what you purchase that it is for your region, and platform.

The only issue is that Credit card automatically rejects the transaction unless I call it in to personally allow it.