• Huawei Technologies

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Overview

Huawei Technologies has a rating of 3.57 stars from 28 reviews, indicating that most customers are generally satisfied with their purchases. Huawei Technologies ranks 121st among Mobile Phones sites.

  • Service
    7
  • Value
    7
  • Shipping
    6
  • Returns
    5
  • Quality
    7
Positive reviews (last 12 months): 50%
Positive
1
Neutral
1
Negative
0
2
See all photos
How would you rate Huawei Technologies?
Top Positive Review

“Better than Samsung”

Paola M.
7/13/20

My experience with my 1st Huawei Y9 was extremely good. I have a 2 year old boy and he throw it on a pool 3 times and the cell didn't shut. It definitely has some marks of water but I find it a very reliable cell phone been it's not water proof. Now I changed it to Huawei Y9 prime and hope it lasts as much as his little brother. It has a lot of space. Moves very good. Does not freezes. I'm very happy with my buy.

Top Critical Review

“Poor service not recommended”

Raja S.
4/3/22

All I said such a poor customer service 1 month with this $#*!ty phone no one helping waste my money on this not recommended to anyone buy Huawei, should other brands phone who always happy to help you out not like that I have no words what to say I wish i can speak to owner of this company and tell him to sell sweetcorn rather than this Business

Reviews (28)

Rating

Timeframe

Other

Thumbnail of user steb2
1 review
0 helpful votes
March 31st, 2020

As a Huawei user I have always used this site as a trusted and central point to go for my Huawei information. I use the community within this site frequently too, its a good forum to ask questions and interact with other users.

The reason this site has got better is because there is now an E-shop that allows you to buy all sorts of products and accessories. Its definatly worth checking out,

Thumbnail of user rajas61
1 review
0 helpful votes
April 3rd, 2022

All I said such a poor customer service 1 month with this $#*!ty phone no one helping waste my money on this not recommended to anyone buy Huawei, should other brands phone who always happy to help you out not like that I have no words what to say I wish i can speak to owner of this company and tell him to sell sweetcorn rather than this Business

Service
Value
Shipping
Returns
Quality
Thumbnail of user miguelo78
5 reviews
2 helpful votes
October 15th, 2023

The company has a nice line of tech products.
They are well-known with their smartphones but there are a lot of things that worth attention in your day to day use.
Like routers or earphones, those are also actually good if you try it. I have several of the products at the moment and all of them work great, especially for the price.

Service
Thumbnail of user wendyw992
1 review
0 helpful votes
November 4th, 2022

When you look at the phones specifications, you will think that it's the best phone ever made, camera 160+ megapixel's but in reality, pictures are so bad, blurry every single time.

Value
Quality
Thumbnail of user deanv55
8 reviews
0 helpful votes
January 10th, 2021

Huawei has ben inthe business for years now and I started using their phones way back. I just bought their mate 7 and it is a good phone. They really put in sem good work to making that phone work as good as ever. There Is no other phone brand that I trust as much as I trust Huawei.

Thumbnail of user andrewg1732
1 review
0 helpful votes
November 30th, 2022

Huawei Workmate X wrong keyboard
Huawei Workmate X. Delivered in a reasonable time but with a French or Belgium AZERTY keyboard. Contacted customer disservice right away who do nothing. They escalated my case to a department that is uncontactable. No one knows anything. I am told I am in a queue but no one can contact them to find out how long an escalated case takes. I can't work with this foreign keyboard at speed, for my work as an author. I have deadlines to meet. Useless, uncaring, no service. This would be a good computer, if it came with the correct parts. You cant connect any other keyboard by the way.

Service
Value
Shipping
Returns
Quality
Thumbnail of user caruksmanh
9 reviews
0 helpful votes
January 10th, 2021

I have liked Huawei since the first moment that I bought a phone made by them. Their phones are good but not all of the,. They have come a long way and that is something worth noting. They just need to change the way the handle people's data as they were banned in some places because of that.

Thumbnail of user ishnruski
8 reviews
14 helpful votes
January 10th, 2021

I do not like a phone company that wants to stick its nose into peoples businesses. The countries that banned Huawei products had a good reason for doing so and it is best to stick with them in this one. Huawei used to be good until it started being noisy and no one wants that. Give people good phones and let them use them wihtout giving them security concerns instead.

Thumbnail of user melvina70
2 reviews
0 helpful votes
October 20th, 2021

I have a huawei phone and the camera is really the best. I can not believe that I took such nice photos with my phone. My friends are telling me that the photos were taken by pro cameras

Thumbnail of user jameelq3
1 review
0 helpful votes
September 9th, 2021

I am very fed up by Huawei service, on the 6th of Sep, I went to repair my cell phone
First of all, after a long hold and waiting, he told me he don't have any spear part in black color and short of stock, as my cell was in black, so he suggest I replace all parts in green even to those which was not required to be repaired, well anyhow I agreed
And give my cell to them, he told me in a couple of days it will be repaired
Or max by 72 hrs, but it has been more than 5 day
The complaint number was AB*******
I am tired by visiting again and again and call to get status
Is it really Huawei service is?
On the other end, every representative is forcing me to give a 5-star rating by force on Huawei service.

Tip for consumers:
should not use their serive

Products used:
Repair

Service
Value
Shipping
Returns
Quality
Thumbnail of user paolam13
13 reviews
10 helpful votes
July 13th, 2020

My experience with my 1st Huawei Y9 was extremely good. I have a 2 year old boy and he throw it on a pool 3 times and the cell didn't shut. It definitely has some marks of water but I find it a very reliable cell phone been it's not water proof. Now I changed it to Huawei Y9 prime and hope it lasts as much as his little brother.

It has a lot of space. Moves very good. Does not freezes. I'm very happy with my buy.

Thumbnail of user ludwigk17
5 reviews
13 helpful votes
June 25th, 2022

I bought a phone for 100 euros back in 2019 and it was terrible, it got hot often and its battery kept quickly dying so I decided to sell it.

Tip for consumers:
dont buy their crap buy the high end phones of theirs

Products used:
huawei phone

Service
Value
Shipping
Returns
Quality
Thumbnail of user yasminb32
60 reviews
27 helpful votes
September 3rd, 2021

I recently purchased a Huawei mobile Wifi dongle and it has been great whilst we wait for our WIFI to be set up. It's super small and compact so it doesn't take up much space, it's easily hidden and easy to move around the house if needed. I just wish it had a longer USB cord!

Thumbnail of user saoirses1
2 reviews
3 helpful votes
January 20th, 2021

Much prefer Huawei to Samsung and iPhone. A much more reliable phone and seems stronger if u drop it compared to said duo.

Products used:
Mobile phone

Service
Value
Shipping
Quality
Thumbnail of user antonyb51
1 review
0 helpful votes
October 28th, 2021

I really wanted to buy this phone as Huawei phones have excellent software optimization. Its camera and software is faster and has a better screen.

Thumbnail of user babakr
4 reviews
5 helpful votes
June 27th, 2018

It's garbage, I bought it a few weeks back and am deeply disappointed.
It has been released without the ability to Sync Google tasks and calendar with Google tasks and calendars on other devices.
When I called their customer service they promised to look into it and get back to me.
5 days and 6 calls later they continue to brush me off.
No company should be allowed to release goods to customers under false representation.
What on earth is the point of having an Android operating system if it doesn't sync with Google calendar!
If you are undecided about the phone to get I urge you to go with another phone and company,
Both the phone and customer service leave a lot wanting.

Thumbnail of user marilyns16
2 reviews
2 helpful votes
March 25th, 2015

Devices hang and freeze a hell lot

Thumbnail of user consumerh3
1 review
0 helpful votes
September 28th, 2021

Explora las últimas tecnologías en smartphones, laptops y dispositivos domésticos inteligentes con HUAWEI.

Thumbnail of user rebeccat245
2 reviews
16 helpful votes
February 24th, 2020

I had problems and they helped me but hey were a little slow. I had to contact them multiple times before they finally took me seriously. It all worked out in the end.

Thumbnail of user insyirahy
3 reviews
1 helpful vote
May 22nd, 2019

I could say that everything I've ever wanted is there! The price are affordable even for students. I could play games as much as I wanted because the phone does not lags at all. The camera also had a beautiful night mode. I can take pictures as much as I wanted and it's beautiful even at night!

Thumbnail of user nodirr
5 reviews
9 helpful votes
January 10th, 2021

Huawei has made some really good phones and I have got a chance to sue many of them so far and just a few of them have disappointed me. This is just their official website where they announce their new release anything else interesting.

Thumbnail of user andrewg764
5 reviews
13 helpful votes
August 3rd, 2020

So my wife recently gifted my the P40, I am very happy but there are some tweaks that need to be fixed, something of a lag between switching apps and the camera has some very small focus details.

Thumbnail of user isaiahf38
1 review
0 helpful votes
November 15th, 2022

Let's be honest, Huawei is really good phone for that price, Huawei Mate looks amazing. But camera is not that good, high amount of pixels but pictures are blurry

Thumbnail of user erickw13
4 reviews
7 helpful votes
June 25th, 2019

Get this Huawei Y9 2019 edition. Huawei stands out through its exquisite design with attention to details. It comes fully packed with amazing features that will have you do more with just a touch. Running on an Android 8.1 (Oreo) and having a RAM of 4GB, you are sure of no slow down when it comes to performance. A dual Camera of 16 MP, PDAF and 2 MP, depth sensor for all the special moment and a dual 13 MP: 2 MP, depth sensor for all your selfie moment.

Thumbnail of user gilbertw11
2 reviews
5 helpful votes
January 29th, 2014

It's really a shame that there is not a menu, but after a while you get used to your home area, or if you really want, you just download the Google Play some laucher and you have a menu. I personally downloaded the Smart Laucher, because menu, and really nice environment (I can highly recommend it). I have got this phone two months and I'm really happy with it, for that price really can not get around better phone. It's realy easy to use and facebook or similar applications work without... (read more)

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About the business

Huawei is a leading global information and communications technology (ICT) solutions provider, we have established end-to-end advantages in telecom networks, devices and cloud computing.

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