• Hum3D

Hum3D

Is this your business?

Is this your business?

Claim your listing for free to respond to reviews, update your profile and manage your listing.

Claim Your Business
Is this your business?

Overview

Hum3D has a rating of 3.33 stars from 11 reviews, indicating that most customers are generally satisfied with their purchases. Hum3D ranks 19th among 3d Printing sites.

  • Service
    3
  • Value
    3
  • Shipping
    2
  • Returns
    3
  • Quality
    3
Positive reviews (last 12 months): 33.3%
Positive
1
Neutral
0
Negative
2
6
See all photos
How would you rate Hum3D?
Top Positive Review

“Satisfactory”

Edward L.
12/10/22

I'm definitely happy with the quality of work done by Hum3D! It would be a great recommendation for anyone looking for high-quality 3D car models for games or animation.

Top Critical Review

“Garbage company”

Rashid K.
12/3/21

Advertised a google speaker for $40, not marked as a 3D downloadable image but an actual speaker. It was listed under google max speakers on google shopping. I've never downloaded their software and emailed them multiple times and they are unwilling to issue a refund. Horrible company and terrible communication. I would not do business with them again.

Reviews (11)

Rating

Timeframe

Other

Thumbnail of user rashidk19
1 review
1 helpful vote
December 3rd, 2021
Verified purchase

Advertised a google speaker for $40, not marked as a 3D downloadable image but an actual speaker. It was listed under google max speakers on google shopping. I've never downloaded their software and emailed them multiple times and they are unwilling to issue a refund. Horrible company and terrible communication. I would not do business with them again.

Thumbnail of user desireec311
1 review
0 helpful votes
June 24th, 2023

Advertised a Amazon Echo Dot with clock for $38, not marked as a 3D downloadable image but an actual Echo Dot. It was listed under google max Echo Dots on google shopping. I've never downloaded their software and emailed them multiple times and they are unwilling to issue a refund. Horrible company and terrible communication. I feel their practices are very deceptive. However I will report to my credit card company.

Thumbnail of user phillipo60
1 review
1 helpful vote
July 14th, 2022
Verified purchase

Was just Robbed for $95 On their site Got no email no proof of downloads or anything! And if I could sue I am going to Right away!

Service
Value
Shipping
Returns
Quality
Thumbnail of user julienmartinez522
1 review
0 helpful votes
April 16th, 2023

This company is selling 3D product under the name of brands which they havn't consult. They are thiefs trying to make money over someone else work. This kind of work should not be rewarded but prosecuted. I really hope that this site will be forever deleted for stealing intellectual property

Service
Value
Shipping
Returns
Quality
Thumbnail of user edwardl536
4 reviews
2 helpful votes
December 10th, 2022

I'm definitely happy with the quality of work done by Hum3D! It would be a great recommendation for anyone looking for high-quality 3D car models for games or animation.

Thumbnail of user stuartb484
1 review
2 helpful votes
July 23rd, 2022
Verified purchase

Hum3D models are, in my opinion, a solid gold joke. No really. Not many jokes cost this much. Three car models for well over £200. They are hopeless and way out of the tolerance they suggested.
I have 3D scans of the actual cars and only bought the models to speed up rendering. Well what a waste of money.
Please see the pictures comparing a real car to the Hum3D. Green is the real car. You can't do anything with these. Spoke to, according to LinkedIn their CEO Dimii. He will not give a refund and cheekily asked for my 3D data so they could correct their model! Yeh right. Like that is going to happen. Chasing refund through the bank.
Whoever buys a model, based on this sample of three cars, to make a real car is going to be in for a shock.
My opinion? Avoid like the plague.

Thumbnail of user tomsmithhome26
1 review
0 helpful votes
September 5th, 2023

A very high standard of 3D modelling and a huge library of objects to choose from.
Very impressed with my purchases

Thumbnail of user sir3
1 review
1 helpful vote
June 24th, 2022
Verified purchase

The website says they have a refund policy if the model you download has errors. You think it will be reasonably safe.
You download a model (and pay a lot of money) and discover, while the previews look good, the model is missing important parts, wholely inaccurate and a lot of the detail has been guessed / made up.
You ask for a refund on the back of the errors - and they refuse, saying they are selling interlectual property which cannot be returned once downloaded.

In other words, their guarantee and refund offer are at best, a lie. Closer to a scam in my opinion!

Tip for consumers:
Avoid at all costs. The models shown look great. You can download a free example model which gives an expectation of what you're going to receive when you pay - but more effort has gone into the free samples than the paid models. What you receive is of poor quality - and there is no way of getting a refund.

Products used:
Downloaded model of a Polaris General. They have a refund policy - but indicate it's void once you've downloaded the model. You don't know the model is any good until you download it.

Service
Value
Returns
Quality
Thumbnail of user danr1310
1 review
1 helpful vote
May 3rd, 2022
Verified purchase

My review will rate the website and the customer service "CS" which is a joke. I won't rate the products/images which are nice.

The website is very slow to load and navigate, is completely NOT user-friendly, the UI is not friendly and the descriptions are horrible. They should look around at the other image companies world to see how its done.

The customer service is even worse. They don't list a phone number to call and there isn't a chat to ask questions--it's 1999 as you have to email 'info@' and WAIT for a response.

I paid almost $442 for 4 images and then was told I had to pay another $200 to get jpeg, PDF and PNG files... and wait for it... I had to wait a DAY to get those after paying a total of $642.00.

Dima Korchagin in "CS" (I'm laughing at the word 'service') then gave me attitude in an email back to me by mocking me with my displeasure with missing a deadline because of waiting a day to get the images I purchased.

IF I could tell the world about this horrible experience I would, wait, I will, every chance I get.

Thumbnail of user florenceg88
1 review
0 helpful votes
March 15th, 2023

Hum3D really did a great job, I used their 3D car model in my videography project and the 3D car model looks very realistic in the video.

Thumbnail of user andrewi39
2 reviews
1 helpful vote
October 10th, 2019

3D artists create models in different categories, but most of all I'm interested in architecture 3D models. The stadiums of different football teams are magnificent. I couldn't visit Santiago Bernabeu Stadium, but looking at it i 3D format I was impressed. I enjoy the models created by Hum3D artists.
Sometimes I use 3D their models in my virtual games. It's interesting to use some original model that isn't used by the other players, because I chose it specially for my game and then converted it.
I really like 3D models!

Sitejabber for Business

Gain trust and grow your business with customer reviews.

How do I know I can trust these reviews about Hum3D?

  • Sitejabber’s sole mission is to increase online transparency for buyers and businesses
  • Sitejabber has helped over 200M buyers make better purchasing decisions online
  • Suspicious reviews are flagged by our algorithms, moderators, and community members
Have a question about Hum3D?

Is this your business?

Claim your listing for free to respond to reviews, update your profile and manage your listing.

Claim Your Business