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Claim Your BusinessHydropoolhottubs.com has a rating of 1.75 stars from 2 reviews, indicating that most customers are generally dissatisfied with their purchases. Hydropoolhottubs.com ranks 129th among Swimming Pool sites.
They won't replace a hot tub that had linked lines and bottom that was totally chipping. The store I bought from is fighting for me but Hydropool are ignorant even after I was initially advised to not worry and we take care of all our customers. These pics show what had to be done to try to fix a manufacturing defect which is still not fixed. I'll see you in court.
Very nice swim spa with one glaring exception-- the cover comes with very cheap, flimsy plastic clips
Which break very easily. Hard to believe they put such cheap clips on a $30K+ product! Already broke
Two of them, will be reaching out to Hydropool to replace. But in addition, there does not seem to be
Any way to replace these, because the cover has permanent sewn-in loops that thread through the clips,
And the clips have no means to detach from the cover. What a mess... I will upgrade this review if
Hydropool resolves the situation to my satisfaction.
They won't replace a hot tub that had linked lines and bottom that was totally chipping. The store I bought from is fighting for me but Hydropool are ignorant even after I was initially advised to not worry and we take care of all our customers. These pics show what had to be done to try to fix a manufacturing defect which is still not fixed. I'll see you in court.
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