• Hygloss Products

Hygloss Products

Overview

Hygloss Products has a rating of 4.8 stars from 1,611 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with Hygloss Products most frequently mention customer service. Hygloss Products ranks 3rd among Craft Supplies sites.

Positive reviews (last 12 months): 100%
Positive
2
Neutral
0
Negative
0

What reviewers want you to know

Positive highlights

  • (I had the shopping cart for a while and just when I was about to order, I couldn't.)
  • When I tried a coupon code and it didn't work, my entire credit card info.

Critical highlights

No critical highlights yet

How would you rate Hygloss Products?
Top Positive Review

“Puzzle delivery”

Jeff J.
12/29/23

Great service. I called and talked directly with Inessa (sp?). She was fantastic in helping me place my order. Will definitely be back. One thing - why do my 8.5" x 5.5" puzzles have borders on their perimeters? They never had them before. Having to detach them seems like a minor hassle.

Top Critical Review

“Products are great”

Jane H.
5/12/14

Products are great. Categories make sense. Major problem: Site froze repeatedly - virtually every time I viewed a new product page - for anywhere from 15 seconds to 2 minutes. My computer kept telling me the site was not responding "due to a long running script". This was hugely irritating, and if I were not already familiar with and highly satisfied with your products I would have given up and gone shopping elsewhere on the web.

Reviews (1,611)

Rating

Timeframe

Other

Reviews that mention popular keywords

shopping cart (5) credit card (6) order (59) customer service (7) web site (4)
Thumbnail of user jeffj1115
1 review
0 helpful votes
December 29th, 2023
Verified purchase

Great service. I called and talked directly with Inessa (sp?). She was fantastic in helping me place my order. Will definitely be back. One thing - why do my 8.5" x 5.5" puzzles have borders on their perimeters? They never had them before. Having to detach them seems like a minor hassle.

Thumbnail of user srujanchinu2007
2 reviews
0 helpful votes
February 24th, 2024

It is a soon it is a very very good to the students to pull himself and to improve the knowledge it is so useful to we can handicraft in at home is a so good

Products used:
So good

Service
Value
Shipping
Returns
Quality
Thumbnail of user wendys154
Wendy S.
6 reviews
0 helpful votes
September 24th, 2013
Verified purchase

I am dissatisfied with exorbitant shipping charges ( **.**) on $**. of paper shipped 2 states away. I was forced to order more than I wanted in order to keep the shipping cost more in line. I also was unable to complete my order on my main computer because of the pop up coupon that prevented me from entering quantities, etc. even after I liked you on facebook. So very very annoying. What should have taken 10 minutes took 45 minutes. Crazy!

Thumbnail of user cheryllw2
Cheryll W.
1 review
0 helpful votes
April 9th, 2020
Verified purchase

It was good except for the process did not let me know how long my order will take to ship and/or reach me.

Thumbnail of user deloress39
Delores S.
1 review
1 helpful vote
May 17th, 2020
Verified purchase

Website very easy to navigate. I quickly found what I needed. I was a little disappointed in the delivery time. Although I realize there is a big demand for gloves during this pandemic, I chose the option of 3-5 day delivery time. There was no advisory shown that delivery times may be delayed due to high demand, so I presumed I would receive my order by the time 5 days had expired. It actually took 8 days.

Thumbnail of user beverlyt439
1 review
0 helpful votes
February 18th, 2023
Verified purchase

Excellent customer service! There was a glitch when I ordered. They answered my phone call, fixed the problem, and let me know right away what had happened and that it was all set. I was very impressed from start to finish and am very happy with everything I ordered! Great company to deal with!

Thumbnail of user melissar1843
1 review
0 helpful votes
November 17th, 2022

Grateful to still be able to purchase these products even after the store where I normally buy them closed. Materials arrived quickly. I asked for a catalog, and it arrived really quickly also.

Service
Value
Shipping
Quality
Thumbnail of user sonjah49
Sonja H.
1 review
0 helpful votes
August 5th, 2020
Verified purchase

I could not find the Book Buddies bookmarks anywhere online or at the places I normally would get them. The agent, Mo, on your website sent me a link right away and was very helpful!

Thumbnail of user soohyunc1
soohyun c.
1 review
0 helpful votes
August 27th, 2020
Verified purchase

MY little son loves Origami so much. He found this site by himself through youtube. He is so excited because there is no color paper like your company here in KOREA. He found perfect size of color paper that he want.

Thumbnail of user maynardf6
Maynard F.
1 review
0 helpful votes
August 13th, 2020
Verified purchase

The Hygloss experience was a good one. The web site is easy to navigate and the new products you have added since my last order are a welcome addition. The shipment arrived in good order both time wise and product wise.
Thank you.

Thumbnail of user rebeccar294
Rebecca R.
1 review
0 helpful votes
October 23rd, 2019
Verified purchase

I like the selection you have available. Many teacher stores do not have these items and they are effective for my students

Thumbnail of user ameliev
Amelie V.
1 review
0 helpful votes
October 6th, 2014
Verified purchase

I wish shipping was cheaper, but unfortunately, I can't find your products anywhere.
Furthermore, the shipment was sent by UPS, which always costs crazy extra shipping charges. For a 20$ product, I ended up paying 60$. Also, I would like you to know that the mirrored paper I received had all corners bends. It was a little upsetting. The product itself is great, it would just need some extra love in the packaging/shipping department.

Thumbnail of user dianal390
Diana L.
1 review
0 helpful votes
January 3rd, 2020
Verified purchase

The web site is wonky and it took a bit of effort to get the items I wanted. for single color foil paper 26" x 20", the color pallet was missing - actually whole page was akimbo and it took a bit of gymnastics to be choose the colors and quantities.

Thumbnail of user lakian
Lakia N.
1 review
0 helpful votes
August 2nd, 2013
Verified purchase

I only wanted to purchase two of the packs of assorted lanyards but each time I would get to checkout in order to complete the purchase it kept saying that my cart balance must be a minimum of $**. This is an issue because I don't need all the extra lanyards but had to purchase them anyway. I attempted to contact a rep via chat and by phone and never received a response from either method. More than likely I will not be making any other purchases since I have to buy more than what I need

Thumbnail of user maynardf4
Maynard F.
1 review
0 helpful votes
January 14th, 2020
Verified purchase

I will be more careful to read the information on the computer screen so that I will receive 144 rather than 1. Thank you, my error.

Thumbnail of user rachaeli
Rachael I.
4 reviews
1 helpful vote
October 7th, 2014
Verified purchase

I make handmade greeting cards and was shopping around for metallic cardstock when I came across your site. I was amazed at how low your prices are and so I decided to give it a try. The shipping was extremely quick and when the package got here I was very pleased with the product! I purchased your metallic foil board in red and green and they both exceeded my expectations! They are of excellent quality and will be stunning on my handmade Christmas cards. I will definitely be coming back for more. Thank you!

Thumbnail of user yisroelc
Yisroel C.
1 review
0 helpful votes
September 13th, 2019
Verified purchase

Very good, however extremely disappointed about the hi shipping cost for such a small item. Plus the shipping goes up for ordering more it should at least be one set price.

Thumbnail of user katheleenc1
Katheleen C.
1 review
0 helpful votes
March 7th, 2020
Verified purchase

I had a good time going through all of your products. I even bought a couple of things that I feel I may use in the future.

Thumbnail of user roryc24
Rory C.
1 review
0 helpful votes
March 8th, 2015
Verified purchase

Was frustrating because it kept saying there was already an account with the email address I put in. we order once a year and I don't remember the password. tried to check out as a guest and it would not let me. had to come up with a third email address and password which I know I won't remember next year. it should just let you check out as a guest and be satisfied with an email address and forget the password stuff.

Thumbnail of user chanam4
Chana M.
2 reviews
0 helpful votes
September 19th, 2017
Verified purchase

I'm really impressed with your excellent service! I love the chat option, where I can get QUICK answers! Everything is so efficient!!

Thumbnail of user serenaw17
Serena W.
1 review
0 helpful votes
January 10th, 2019
Verified purchase

The customer service was excellent. I had questions that were quickly answered. My order arrived at an amazing speed. Overall I would shop from them again if they had products that I was in need of.

Thumbnail of user lanim7
Lani M.
1 review
0 helpful votes
October 15th, 2014
Verified purchase

the whole "You must spend $20" thing when I don't NEED $20 worth of product is kind of irritating. I'm on a tight budget. Otherwise great experience though. Thank you.

Thumbnail of user shannonr176
Shannon R.
1 review
0 helpful votes
October 29th, 2019
Verified purchase

You were out of the silver double sided that I wanted to try out and I e-mailed you to ask when or if you would be getting it again. Moshe got right back to me. I so appreciated it. And your online ordering is easy. I look forward to receiving my products.

Thumbnail of user elizabethj337
Elizabeth J.
1 review
0 helpful votes
March 16th, 2020
Verified purchase

When I needed to find the size of the stickers I needed I got the information in just a few minutes.

Thumbnail of user janeh148
Jane H.
8 reviews
0 helpful votes
May 12th, 2014
Verified purchase

Products are great. Categories make sense. Major problem: Site froze repeatedly - virtually every time I viewed a new product page - for anywhere from 15 seconds to 2 minutes. My computer kept telling me the site was not responding "due to a long running script". This was hugely irritating, and if I were not already familiar with and highly satisfied with your products I would have given up and gone shopping elsewhere on the web.

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