Hygloss Products has a rating of 4.8 stars from 1,611 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with Hygloss Products most frequently mention customer service. Hygloss Products ranks 3rd among Craft Supplies sites.
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Great service. I called and talked directly with Inessa (sp?). She was fantastic in helping me place my order. Will definitely be back. One thing - why do my 8.5" x 5.5" puzzles have borders on their perimeters? They never had them before. Having to detach them seems like a minor hassle.
Products are great. Categories make sense. Major problem: Site froze repeatedly - virtually every time I viewed a new product page - for anywhere from 15 seconds to 2 minutes. My computer kept telling me the site was not responding "due to a long running script". This was hugely irritating, and if I were not already familiar with and highly satisfied with your products I would have given up and gone shopping elsewhere on the web.
Great service. I called and talked directly with Inessa (sp?). She was fantastic in helping me place my order. Will definitely be back. One thing - why do my 8.5" x 5.5" puzzles have borders on their perimeters? They never had them before. Having to detach them seems like a minor hassle.
It is a soon it is a very very good to the students to pull himself and to improve the knowledge it is so useful to we can handicraft in at home is a so good
Products used:
So good
I am dissatisfied with exorbitant shipping charges ( **.**) on $**. of paper shipped 2 states away. I was forced to order more than I wanted in order to keep the shipping cost more in line. I also was unable to complete my order on my main computer because of the pop up coupon that prevented me from entering quantities, etc. even after I liked you on facebook. So very very annoying. What should have taken 10 minutes took 45 minutes. Crazy!
It was good except for the process did not let me know how long my order will take to ship and/or reach me.
Website very easy to navigate. I quickly found what I needed. I was a little disappointed in the delivery time. Although I realize there is a big demand for gloves during this pandemic, I chose the option of 3-5 day delivery time. There was no advisory shown that delivery times may be delayed due to high demand, so I presumed I would receive my order by the time 5 days had expired. It actually took 8 days.
Excellent customer service! There was a glitch when I ordered. They answered my phone call, fixed the problem, and let me know right away what had happened and that it was all set. I was very impressed from start to finish and am very happy with everything I ordered! Great company to deal with!
Grateful to still be able to purchase these products even after the store where I normally buy them closed. Materials arrived quickly. I asked for a catalog, and it arrived really quickly also.
I could not find the Book Buddies bookmarks anywhere online or at the places I normally would get them. The agent, Mo, on your website sent me a link right away and was very helpful!
MY little son loves Origami so much. He found this site by himself through youtube. He is so excited because there is no color paper like your company here in KOREA. He found perfect size of color paper that he want.
The Hygloss experience was a good one. The web site is easy to navigate and the new products you have added since my last order are a welcome addition. The shipment arrived in good order both time wise and product wise.
Thank you.
I like the selection you have available. Many teacher stores do not have these items and they are effective for my students
I wish shipping was cheaper, but unfortunately, I can't find your products anywhere.
Furthermore, the shipment was sent by UPS, which always costs crazy extra shipping charges. For a 20$ product, I ended up paying 60$. Also, I would like you to know that the mirrored paper I received had all corners bends. It was a little upsetting. The product itself is great, it would just need some extra love in the packaging/shipping department.
The web site is wonky and it took a bit of effort to get the items I wanted. for single color foil paper 26" x 20", the color pallet was missing - actually whole page was akimbo and it took a bit of gymnastics to be choose the colors and quantities.
I only wanted to purchase two of the packs of assorted lanyards but each time I would get to checkout in order to complete the purchase it kept saying that my cart balance must be a minimum of $**. This is an issue because I don't need all the extra lanyards but had to purchase them anyway. I attempted to contact a rep via chat and by phone and never received a response from either method. More than likely I will not be making any other purchases since I have to buy more than what I need
I will be more careful to read the information on the computer screen so that I will receive 144 rather than 1. Thank you, my error.
I make handmade greeting cards and was shopping around for metallic cardstock when I came across your site. I was amazed at how low your prices are and so I decided to give it a try. The shipping was extremely quick and when the package got here I was very pleased with the product! I purchased your metallic foil board in red and green and they both exceeded my expectations! They are of excellent quality and will be stunning on my handmade Christmas cards. I will definitely be coming back for more. Thank you!
Very good, however extremely disappointed about the hi shipping cost for such a small item. Plus the shipping goes up for ordering more it should at least be one set price.
I had a good time going through all of your products. I even bought a couple of things that I feel I may use in the future.
Was frustrating because it kept saying there was already an account with the email address I put in. we order once a year and I don't remember the password. tried to check out as a guest and it would not let me. had to come up with a third email address and password which I know I won't remember next year. it should just let you check out as a guest and be satisfied with an email address and forget the password stuff.
I'm really impressed with your excellent service! I love the chat option, where I can get QUICK answers! Everything is so efficient!!
The customer service was excellent. I had questions that were quickly answered. My order arrived at an amazing speed. Overall I would shop from them again if they had products that I was in need of.
the whole "You must spend $20" thing when I don't NEED $20 worth of product is kind of irritating. I'm on a tight budget. Otherwise great experience though. Thank you.
You were out of the silver double sided that I wanted to try out and I e-mailed you to ask when or if you would be getting it again. Moshe got right back to me. I so appreciated it. And your online ordering is easy. I look forward to receiving my products.
When I needed to find the size of the stickers I needed I got the information in just a few minutes.
Products are great. Categories make sense. Major problem: Site froze repeatedly - virtually every time I viewed a new product page - for anywhere from 15 seconds to 2 minutes. My computer kept telling me the site was not responding "due to a long running script". This was hugely irritating, and if I were not already familiar with and highly satisfied with your products I would have given up and gone shopping elsewhere on the web.