• HypersTech

HypersTech

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Overview

HypersTech has a rating of 1.16 stars from 114 reviews, indicating that most customers are generally dissatisfied with their purchases. Reviewers complaining about HypersTech most frequently mention tracking number, customer service, and credit card problems. HypersTech ranks 217th among Gadgets sites.

  • Service
    15
  • Value
    13
  • Shipping
    14
  • Returns
    11
  • Quality
    10
19
See all photos

What reviewers want you to know

Positive highlights

No positive highlights yet

Critical highlights

  • This is a fake company that has no customer service and will tell you that you are mistaken.
  • My Drone X did not come with the 3,1.5 batteries and I do not know where you can get them.
How would you rate HypersTech?
Top Positive Review

“Drone xpro? Drone something any way. Paid with paypal... should be ok”

peter d.
10/4/20

So far so good... it arrived on time and flies... the only negative is the instruction manual., totally confusing. You have to read between the lines of the terrible english & punctuation... typical from China though... lol

Top Critical Review

“COMPLETE & TOTAL FRAUDS!”

Dee T.
2/22/22

FRAUD! SCAM! DO NOT BUY FROM THIS COMPANY! I'd like to give negative 50 stars to be honest. Forked out $189 in October 2021 for a drone & accessories that never even arrived. Liaised with their customer service (no service whatsoever) who informed me eventually in January 2022 that they would be in touch to organise a refund. Then after numerous further emails from me asking what was happening I received "We are sorry for the inconvenience caused to you Due to some issue we are not able to refund the amount to you." in February 2022. WTAF?

Reviews (114)

Rating

Timeframe

Other

Reviews that mention popular keywords

customer service (10) drone x (4) 3 weeks (4) xone phone (2) this company (26)
Thumbnail of user deet130
1 review
0 helpful votes
February 22nd, 2022

FRAUD! SCAM! DO NOT BUY FROM THIS COMPANY! I'd like to give negative 50 stars to be honest. Forked out $189 in October 2021 for a drone & accessories that never even arrived. Liaised with their customer service (no service whatsoever) who informed me eventually in January 2022 that they would be in touch to organise a refund. Then after numerous further emails from me asking what was happening I received "We are sorry for the inconvenience caused to you
Due to some issue we are not able to refund the amount to you." in February 2022. WTAF?

Tip for consumers:
Don’t buy anything. Avoid them like the plague.

Products used:
I didn’t use any because nothing arrived & they’ve refused to refund me.

Service
Value
Shipping
Thumbnail of user javierl50
1 review
13 helpful votes
May 16th, 2020

Scammers, I bought a T Watch for 89 Us dollars, waited for the darn thing for almost a month, never made it here. Did some research only to find out that I can get the same article for about 21 Dollars from New York. This company uses fake tracking numbers, fake employees, and fake location. It is based on China, under several fake names. Reported to the FBI and their local authorities. I lost the money, I hope you don't, do not use them.

Thumbnail of user silvam20
1 review
0 helpful votes
November 25th, 2022
Verified purchase

This company is a scam and fraudulent company. Their merchandise is useless and the glasses were flimsy and made me dizzy and nauseous. I tried, in a nice way, reaching out to them as to where I could return the merchandise, they have been giving me the runaround and saying the address is on the package. There is no address on the package. I asked them to give me a legitimate address, same response I got from them. I have never been so humiliated in my life. What a shame, this company had great ideas, but definitely crooks. I wish I could rate them as zero

Tip for consumers:
Qualify of glasses

Products used:
Glasses

Thumbnail of user patrickh355
1 review
4 helpful votes
February 27th, 2020

Purchased 2 HT facemask on line via pay pal for family members who same day advised they would not use silly looking mask. Thanks. Requested same day a refund from HT & pay pal. Received full refund to pay pal a/c same day. V good.
Patrick

Thumbnail of user milans51
1 review
4 helpful votes
November 19th, 2020

Over seven weeks ago I ordered a U-Drone with a case and spare blades. When the package arrived there was a non descriptive mini drone which had Emotion written on it. I looked it up and this drone is sold as low as $29 on the internet. I have paid $200 for the U-Drone. Since they don't accept PayPay, I paid by my Visa, I am out of pocket with a piece of garbage from China. This company is a scam. They also operate under MOXINGLONG name as well..

Thumbnail of user trevord203
1 review
0 helpful votes
September 2nd, 2022
Verified purchase

I have not received any correspondence since I purchased a drone.
No product received in over a month.
I have raised fraud case against this company with my bank.

Tip for consumers:
Do not buy!

Products used:
None

Service
Value
Shipping
Returns
Quality
Thumbnail of user alexs1016
3 reviews
7 helpful votes
June 17th, 2022

Bought a drone only to come as an unbranded one not as described. Video quality is pathetic and not as advertised. Supposed to be 4K... only 720p
Drone behavior is random, crashed it already 20+ times. Won't even hover still.
Can't calibrate as instructed. Basically it's a toy worth $50 tops never mind the RRP of $260.
I hope this company gets shut down like they deserve.

Value
Thumbnail of user anitam497
1 review
0 helpful votes
December 4th, 2021

I ordered a product over three months ago, paid by visa, it took long enough for them to allegedly ship it, I followed the tracking which must be fake as well, two weeks ago I asked for my money back and suddenly on their tracking site the status changed to delivered, I have lost my money, next time I will read reviews of each company beforehand. I see that many people have been conned by this company, if you are reading this stay far away from this Chinese scam company they cannot be trusted!

Tip for consumers:
Research online companies beforehand, especially if it is a Chinese company!

Service
Shipping
Thumbnail of user cyruss31
1 review
0 helpful votes
August 26th, 2020

The T-watch arrived promptly so no issues there, but the battery died after 9 months (3 year life claimed) and while it works well enough, the watch is clearly a poor quality (counterfeit?) which claims to be NOVADS -- BUT no branding visible and the glass is definitely not Gorilla glass. Time not easily visible in bright light. You can buy similar ones for a fraction of the price. Avoid these people.

Thumbnail of user germanh21
1 review
0 helpful votes
July 28th, 2021
Verified purchase

Hyperstech vende productos que no entrega o los reemplaza por malas copias. Después no responde hasta que uno recurra a páginas como esta para conseguir una respuesta adecuada.
El 19 de marzo compré una cámara ZoomShotPro por 88US$ según Invoice N° 6a02eda2c428ba. El 24 de marzo me informaron que había sido despachada.
El 11 de junio, casi tres meses después, reclamé que no me había llegado y pedí el dinero de vuelta.
Después he mandado varios mails de reclamo y siempre responden que ha habido problemas con su sistema de reembolso y que espere unos días. Ya llevo tres cartas de reclamo y no pasa nada.
Por lo que se ve, Hyperstech hace esto a menudo y si uno no reclama pierde.
Seguiré poniendo reclamos en las páginas sociales hasta que me devuelvan el dinero.

Tip for consumers:
debería haber visto los comentarios en páginas que analizan fraudes

Products used:
Hasta ahora, ninguno porque no he recibido el producto ni el dinero que pagué

Service
Returns
Thumbnail of user richardl878
1 review
11 helpful votes
March 16th, 2020

I ordered 5 masks... they took weeks and weeks to arrive, despite constant 'standard' template reassuring replies about being patient... and when they finally did they were so cheaply and badly made, basically ultra thin foam (two tore immediately) that I threw them all away. I was 'had' in a big way. Not recommended. What a complete waste of time and good money.

Thumbnail of user toms1563
1 review
0 helpful votes
April 30th, 2021

Yes these fraudsters just got me as i ordered a drone x, delays, tracking #( false web page)and lots of lies. I don't know how these rip off's keep getting away with this. The Chinese Goverment should off caught these guys by now. With ALL the complaints. YOU WOULD THINK

Service
Shipping
Returns
Thumbnail of user louisd114
1 review
13 helpful votes
April 6th, 2020

Coming up 3 months since we order a product from this place. LOADS OF BULL$#*! and lies about product enroute, have to wait for arrival, cannot refund even though the product was never sent and wonder if it even exists. Given 2 different tracking numbers for the same supposed parcel. Definitely will never deal with this company again.
Buyer be very beware. Fraudsters and scammers is what comes to mind to describe this company.

Thumbnail of user vtzslavs
1 review
2 helpful votes
January 7th, 2021

I ordered and paid ZoomShot Pro. For 55euro in three weeks came a package with a children's toy worth 5 euros. Technical support councils that I should send it back and get my money back, but the address was not only given on the shipment number code.So if I keep it so they give me 5 percent compensation. How grisly! This is a fraudulent e-shop that steals from customers for a living.

Thumbnail of user reshk
1 review
0 helpful votes
February 7th, 2022
Verified purchase

I bought a drone with these guys online and had tried to contact them few times for an accelerated shipping and NO RESPONSE! The shipment was posted late and I ended up not getting the drone for the holidays I was buying it for. I got it when I came back from holidays and its not good quality for the price I paid. Don't think Ill get much out of the warranty I paid for either as they don't respond to emails at all. Don't recommend buying from these guys at all! Also I checked the details of this company and they seem to have 2 names, Hyperstech (or Panameedia?) and Novads. Sounds like a dodgy mob...

Service
Value
Shipping
Quality
Thumbnail of user danl765
1 review
1 helpful vote
December 11th, 2021

On september 28,2021 i payed for a SmartWatch. They confirmed the payment and shipping. Up today i did'nt get it. On december 2nd I clicked "Track it" in the confirmation-letter, and the answer was: " No information. We seem can't identify the number ". On december 2nd I sent them Inquiry. Until december 11th 2021 there was no answer as well as no SmartWatch. Now dear reader, make your own decision.

Products used:
SmartWatch

Service
Value
Shipping
Thumbnail of user vinb7
1 review
6 helpful votes
March 18th, 2020

I ordered 5 face masks from Hyperstech. There was an inordinate delay in receiving the masks. It is very difficult to contact the company. The masks turned out to be sub-standard, very flimsy and certainly not worth $40 each and not in accordance with the quality claimed in their adv. Very disappointed, overall! My daughter, on the other hand got better & much durable masks from an other company at Singapore for less than $3 a piece!

Thumbnail of user kateg136
1 review
5 helpful votes
March 5th, 2020

This company is fraudulent. They are criminals who take your money and never deliver an order number or a product. I have reported them to my bank and to the Estonian Police where they are apparently based (but I don't trust that either). After trying to get in contact with them they gave me an order number which turned out to be fake when I tried to search it. STAY AWAY!

Thumbnail of user aartk10
1 review
0 helpful votes
February 18th, 2022

1 star is too much!
Misleeding advertisements and long waiting for your products and then you will get cheap junk; especially not something you ordered.
With complaints they will not give you correct answers, and they wil soon not react at all.
Never buy junk from them!

Tip for consumers:
Skip this site !!!

Products used:
Drone X pro

Thumbnail of user berrym21
1 review
6 helpful votes
February 15th, 2020

This company consists of scam artist who will bill you for up to 3 times the regular price of the goods. When you have a non-functioning product they give you NO warranty at all! I was a fool to buy there, now I lost my money, please DO NOT make the same mistake. Please stay away from this and warn as much people as you can!

Thumbnail of user mosheh20
1 review
0 helpful votes
September 30th, 2022

I made an order on August 25th. Haven't received shipping confirmation and tracking number. Haven't received my order. They are not replying to emails sent to them. Not recommended.

Service
Value
Shipping
Returns
Quality
Thumbnail of user cynthiao98
1 review
2 helpful votes
January 28th, 2020

Ordered a neck massager. Arrived ok. Sadly, dead as a Dodo!
Got the run around from their generic reply service. For peace of mind decided I must kiss my money goodbye.

Thumbnail of user eriks161
1 review
5 helpful votes
January 26th, 2020

Leave you with the feeling that you have been scamed.
They give you no confirmation of when you can expect to receive you order. All you get is a purchase number "IGADGET24" which is not useful for anything, as you cannot contact anybody who can help you.
The only reason you know you have order the watch is that the cost appears on your VISA bill.
The promotion of the product was very good; but the customer service part is non existent. I am very disappointed.

Thumbnail of user denisej323
1 review
1 helpful vote
October 11th, 2021

WARNING! WARNING! WARNING! They're quick to take your money and don't supply your complete order. They do not respond to emails. I would never purchase from them again & would advise you find another supplier for your tech needs.

Tip for consumers:
Think again - use another company

Products used:
Tactic AIR Drone

Service
Value
Shipping
Returns
Quality
Thumbnail of user joe55
1 review
10 helpful votes
January 20th, 2020

No tracking number... no response... SCAMMERS!
Do not touch them EVER...
Placed an order on Sunday and realised quickly this was a dodgy website when I went to enquire!

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