Ifabric

Received my order and very pleased... pretty colors... good quality fabric... ruby- green- purple- lime green -royal blue- light blue all arrived measured as my order except... light blue was 1 yard 28 inches instead of 2 yards. All others measured as ordered with added inches... I wish the Green was bright Irish green... but very satisfied and will order again. My order arrived on appointed date... tracking # very easy to locate progress...

Thank you for your promptness... love the material. I make scarves... very soft and cuddly...
Sharon

Ordered 15 yds of fabrics on 12/12. I emailed on 12/22 to ask if the fabric had been shipped. The answer was that the package was delayed by the shipping company. I received the package, with the wrong fabric, on 12/27 with a shipping date on the label of 12/22.
I sent the material back and asked for a full refund. They said they issued a refund on 1/17. I still don't have my money and now I can't get a response from them. Chat is not available. The phone line is either busy or no answer. Emails are not answered.

I placed a order March 25th and still have not received my order. Can't get a hold of anyone and only got a few replies with email saying my package was sent. But the tracking number provided says the label was created and ups had not been given the package yet. This is the worst customer service ever. You think when you spend $100 with a company they will make sure you get what you paid for. Wouldn't even give them 1 star but i had to in order to post this.

Don't be like me and ignore the bad reviews! I ordered March 9th and still have not received my package as of June 5th and have gotten no real responses back from the multiple emails I've sent and even the calls I've made. I received one response March 15th but nothing after that and my order is still in the wind. Please see the screenshots attached and do not order from this company. At this point all I can do is warn others and simply hope and pray that I can at least get a refund...

I was totally surprised how easy this fabric was to sew on my sewing machine. It looked so stiff and thicker then it actually is. I made valances, curtains, pillows and recovered seat cushions they turned out so beautiful. I love this fabric so much, I'm looking to purchase other colors to use I'm my home.

Great service, and fast shipping! Wish you had the full 5 Yards of the linen blend i ordered in stock but l'm glad you asked if i wanted whats left instead of automatically refunding me or sending me less fabric. Would definitely shop again!

Always a great range of fabrics at amazing prices. I have been pleased with every delivery. Its definitely worth giving them a try.

Great selection and lots of variety. Fast shipping and high quality fabric. Online Service was very quick and easy, received my order in 3 working days after purchase. So happy.

Great experience using Pound Fabrics, and made easier with clear and well thought out website / ordering. Good value for money will definitely be using again for my sewing projects. Wish I'd found you before!

Great service, delivery was quick and they changed my order, no questions asked when I realised I'd ordered the wrong amount. The material is very good quality as well. Love it and would buy from them again.

Very easy to order from start to finish. Material exactly as described. My dining chairs look new. Value for money, good customer service. Delivery as stated.

Placed an order over a month ago. Tracking number hasn't changed from label created in 3 weeks. No responses once I demanded a refund. I need to file a charge back on my credit card now because of them. All the positive reviews they get are from the owner or are paid for. They're not real. The company will also probably respond to this with a standard cut and paste responses. If customer service was so important then actually respond to the emails and send out orders that people pay for

I ordered my fabric on June 1 it came on July 8 missing items. I tried to contact their multiple customer service lines, no one answered, I asked for a refund multiple times no one answered. I spent nearly $100 on my order and the fabric came over a month late missing two of the most valuable fabrics I ordered. I will never be purchasing from them again and I hope you don't either because they will scam you for your money!

Good quality fabric, offer samples if not sure what it feels like, great service and fast delivery. Have used iFabric many times for my sewing needs and will continue to do so. They also have a great range of different fabric.

Hopefully, everyone does their research before buying with this company. I placed an order for $68.00 and never received anything. That was in December 2021 it is now February 2022. I tried calling and the number does not work, I tried e-mailing and I got no response. I did a chat online that never went through and the same with the chat on my phone. But what I did get was an e-mail asking for a review which never got posted until I went to this site. Good luck with never receiving anything or speaking to anyone.

Their website says that your order will come in 5 to 7 business days. I'm still waiting and it's been six weeks. I called the phone number listed on the website and it is in operable. I tried emailing them and I finally got a response that was short and Curt and it said "your fabric is on the way". Hadn't gotten it yet. Thank goodness I didn't spend much money with them.

This company charged my credit card as soon as the order was placed. No email confirmation of my order was ever received. I attempted to CHAT with someone but CHAT is never available. I made several phone calls to customer service but the phone always goes to a busy signal. I finally got an email stating that my order would ship on Monday, April 4. Here it is Friday, April 8 and still no order. This order was placed early in March and they promised shipping within 7 days. What a crock! I contacted my credit card company and will be opening a dispute. They are unprofessional thieves.+

I ordered a fabric on Nov 14,2021. I checked on it a week later VIA the customer service email and they said it had been processed and should be mailed out 11/26/21. I wasn't happy, but oh. Ok. OIt was only a yard of fabric so perhaps there is bulk mailing for small orders…. Now on 12/02/21 I received an email saying my order was cancelled per my request! I never requested such a thing snd what happened to the mailing promised on 11.26

Never received order. Unable to get a hold of anyone. No reply to emails and for number says unable to leave message because mailbox full every time tried calling. Asked for refund no reply. Had me be to send me email asking to review order. Reported to bank

Fantastic app! Easy access to pricing and stock! The customer liked the sample very much when it arrived. I had to cancel the order because it took more time than anticipated. IFabric issued a refund for the sample but very generously sent the sample anyway. Honest and professional service that was much appreciated. Thank you!

Their tracking is bogus. Don't try calling, you'll get no answer and if they do contact you by resulting in email. You'll get a half truth response. They lie saying it's been mailed but after a month of not getting your merchandise you'll realize that yourself. I can't say enough bad about this company, I truly don't believe they care about their customers. Only good thing I can say is at least I won't have to deal with them again!

1/03/22 order, 1/12 I emailed them, days later they reply "shipping Friday" so that would've been 1/14.1/20 No shipping info received so emailed again 1/20. Now days later, still no reply. 1/22 Tried calling the 1-888 number in the *******@ifabric.com email, it's not in service. I'll be filing with my cc to get my money back. DO NOT WASTE YOUR TIME AND MONEY.

Fabric quality is superb, better than expected. Delivery times however a bit too slow even by covid delay standards otherwise great fabric.