• Inbox.com AS

Overview

Inbox.com AS has a rating of 3.06 stars from 48 reviews, indicating that most customers are generally satisfied with their purchases. Inbox.com AS ranks 51st among Email sites.

  • Service
    11
  • Value
    11
  • Quality
    9
Positive reviews (last 12 months): 50%
Positive
3
Neutral
0
Negative
3

What reviewers want you to know

Positive highlights

No positive highlights yet

Critical highlights

  • Obviously they do not care about those who have email accounts with them.
  • About a year ago they decided to discontinue free service -
How would you rate Inbox.com AS?
Top Positive Review

“Very satisfied, came quick. Love inbox.com”

Elaine B.
12/10/23

Love, doing it, quick coming. Very satisfied with doing my inbox.com. Fun to do. Easy money to get. Not hard at all. Do your surveys and play games

Top Critical Review

“I divorced them and I sent them an email. They never answered.”

Arpeggio A.
8/31/23

Dear Sirs, I regret to inform you that I am forced to give up your e-mail services. After being your customer for 12 years, I have received an email from you informing me of a disproportionate increase in prices and the removal of various services, such as Calendar, Storage, Photos and Notes. For me, this is a brutal worsening of the conditions offered so far, it is unacceptable and difficult to understand, so I warn you that I will not renew my subscription. Best regards.

Reviews (48)

Rating

Timeframe

Other

Reviews that mention popular keywords

email accounts (3) year (21)
Thumbnail of user arpeggioa
1 review
3 helpful votes
August 31st, 2023

Dear Sirs, I regret to inform you that I am forced to give up your e-mail services. After being your customer for 12 years, I have received an email from you informing me of a disproportionate increase in prices and the removal of various services, such as Calendar, Storage, Photos and Notes. For me, this is a brutal worsening of the conditions offered so far, it is unacceptable and difficult to understand, so I warn you that I will not renew my subscription. Best regards.

Service
Value
Thumbnail of user imlazy.g
1 review
1 helpful vote
August 10th, 2023

They are becoming a joke! 50 USD per year for just an email account.After being with them since 2006 it's time to quit.

Service
Value
Shipping
Returns
Quality
Thumbnail of user zekec1
1 review
13 helpful votes
January 22nd, 2016

Obviously they do not care about those who have email accounts with them. 2 months now I have been trying to reach them about my locked account. They do not even answer the phone number anymore, you just get a recording stating they will call you back. Don't wait by the phone for that return call either, it won't come. Very unprofessional for a company by any reasonable standards. We have moved to Hotmail now. Hopefully, they will prove to be more professional. And, for Inbox.com... time to scrutinize those who run your company. Customer service is important to any business. In that regard - at this point, you fail miserably!

Thumbnail of user lorie60
4 reviews
10 helpful votes
March 9th, 2021

I trusted inbox.com for a long time before finding out that I never knew what kind of people I was dealing with. One day after I had used them for years, I tried to log in and found that they had me blocked for no apparent reason. Several days later, I was permitted to log in and I found that all my pictures and every single email had been deleted as if it never existed. The files on my email were not immoral in any way and there was nothing wrong with them. I guess the people who owned the site were greedy. After they started making all their users pay for the email I still kept it for a while. Then I started using Google where I have never had anything stolen out of my inbox.

Tip for consumers:
Know that they owners of this site are dishonest and unpredictable.

Products used:
email

Thumbnail of user elaineb794
1 review
0 helpful votes
December 10th, 2023

Love, doing it, quick coming. Very satisfied with doing my inbox.com. Fun to do. Easy money to get. Not hard at all. Do your surveys and play games

Service
Value
Shipping
Quality
Thumbnail of user richp487
1 review
1 helpful vote
August 31st, 2023

Used to be clean, simple fast. Now it is a total mess after they 'updated' their site. And they are upping their annual fee to $70. To boot.
Don't waste your time.

Tip for consumers:
Why is it that website designers always think that changing things is a good idea? More often than not, they make websites worse when redesigning them. ....almost always!!!

Products used:
Yahoo email

Service
Value
Quality
Thumbnail of user joyceh1049
1 review
0 helpful votes
December 21st, 2023

I love that Inbox let's you make extra money to use for what ever you need to use it for. I use my at Christmas to help out out with some Christmas things. Thank you Inbox for being here for me

Products used:
I got the money I made with Inbox

Service
Value
Shipping
Returns
Quality
Thumbnail of user rogers876
1 review
0 helpful votes
December 18th, 2021

I don; t know what all the -ve reviews are on about. I have used inbox.com for well over 12 years as my primary e-mail service, both the original free and later paid service. I have never had a problem with it. When I have needed questions answered their customer service has always been prompt and helpful in their replies. My one concern is they are no longer accepting new registrations (I tried to recommend them to a friend). It would be a real shame if they packed it in.

Service
Value
Quality
Thumbnail of user erikh72
1 review
4 helpful votes
September 21st, 2020

The site has gone down for hours several times and all they do is apologize. I just stayed with them because it's a hassle to change your email, but I'm leaving now. It just went down again today (9/21/2020) for hours. I couldn't access zoom conference links emailed to me. I lost clients. I lost money. I lost contracts. Just because inbox.com is incompetent. I should have left them the first time this happened. They are worthless and the world would be a better place if Inbox had never existed.

Thumbnail of user lauriel253
1 review
0 helpful votes
March 14th, 2021

Very prompt personable the way a business should be with each and every customer, not just treat them as a number, (in reference to how many customers they can consume) chime does not do that they're very personable and prompt thank you very much I would recommend this website and this cash experience to any and everyone and believe me I tried many

Thumbnail of user jackk566
1 review
2 helpful votes
October 15th, 2021

I used Inbox for many years. It was fine when it was free, then it went to hell when they started charging a yearly fee to use it. Several unexplained outages, surprise account suspensions, and the best part... you can't call them to ask what's going on! You get to open a "ticket" with them. They might respond to you via email in a few days... it's hit or miss. You're basically at their mercy until your PAID service comes back up. Sometimes it's a few days, sometimes it's a week or more. Do yourself a favor and just get Gmail or another free email service. Inbox is hot garbage that will drive you nuts.

Service
Value
Quality
Thumbnail of user edin
1 review
0 helpful votes
March 5th, 2021

Unstable, slow, lack of necessary features. Don't risk your business or even ordinary connections on this rubbish.

Service
Value
Quality
Thumbnail of user joed359
1 review
14 helpful votes
September 13th, 2018

I think inbox.com is cashing in on all the suckers, including me. Their site's down now, and I rather think it'll never return. They bought their island, and everybody who trusted them and paid good money (from $8.88/yr to $40.00/yr in one hit) is now screwed. They implemented the new charge Sept. 2017, and now it's one year later, and time to shut it down. Then the criminals get to keep all the data they stored for whatever nefarious purposes they have. I can't believe how dumb I was to use them for almost 10 years. What a shame. What a scam.

*Personal information redacted by admin

Thumbnail of user liamm147
1 review
0 helpful votes
February 14th, 2022

This is the best because of how much it helped me for this song to change it i present to u im in misery version 2 (Oh-yeah
Oh-yeah
So scared of breaking it
That you won't let it bend
And I wrote two hundred letters
I will never send
Sometimes these cuts
Are so much deeper than they seem
You'd rather cover-up
I'd rather let them bleed
So let me be
And I'll set you free, oh-yeah
I am in misery
There ain't nobody
Who can comfort me, oh yeah
Why won't you answer me?
The silence is slowly killing me, oh-yeah
Girl, you got me bad
You got me bad
Now I'm gonna get you back
I'm gonna get you back
Your salty skin and how
It mixes in with mine
The way it feels to be
Completely intertwined
Not that I didn't care
It's that I didn't know
It's not what I didn't feel
It's what I didn't show
So let me be and I'll set you free
I am in misery
There ain't nobody
Who can comfort me, oh yeah
Why won't you answer me?
The silence is slowly killing me, oh-yeah
Girl, you got me bad
You got me bad
Now I'm gonna get you back
Now I'm gonna get you back, yeah
You say your faith is shaken
And you may be mistaken
You keep me wide awake
And waiting for the sun
I'm desperate and confused
So far away from you
And I'm getting near
I don't care where I have to run
Why do you do
What you do to me, yeah
Why won't you answer me
Answer me, yeah
Why do you do
What you do to me, yeah
Why won't you answer me
Answer me, yeah
I am in misery
There ain't nobody
Who can comfort me, oh yeah
Why won't you answer me?
The silence is slowly killing me, oh-yeah
Girl, you really got me bad
You got me bad
Now I'm gonna get you back
Now I'm gonna get you back
Girl, you really got me bad
You got me bad
Now I'm gonna get you back
I'm gonna get you back
Girl, you really got me bad
You got me bad
Now I'm gonna get you back
I'm gonna get you back
Girl, you really got me bad
You got me bad
Now I'm gonna get you back
I'm gonna get you back)

Tip for consumers:
just use grammarly

Service
Value
Shipping
Returns
Quality
Thumbnail of user sylviaa101
1 review
0 helpful votes
February 12th, 2021

I am writing this review to rate the response time and helpful feedback received from the Inbox staff. I had a problem with verification required to complete the verification field in order to recieve the reward I had earned. In notifying the Inbox staff and telling them I no longer use a cell phone which was the only acceptable verification available, they responded quickly and confirmed I would be receiving my reward. I am very certain in believing in the future that this problem may be completely resolved and other means of verification will be available.

Service
Value
Thumbnail of user westleys2
1 review
4 helpful votes
March 11th, 2020

I HAD THE EXACT SAME THING AS THIS GENTLEMAN! DO NOT USE THIS SERVICE... ABSOLUTELY TERRIBLE!

Inbox.com will not cancel their service and give me back my money

September 6th, 2018

I used inbox when only $9/yr. Then last year it went to near $40. I didn't have time to find another site, so I bit the bullet. I then found gmail.com for free. I told them to cancel my account but they billed me $40 again with paypal. I've asked them to cancel my account and to get a refund several times. They keep refusing. Would not recommend this site to anyone, for any reason

Thumbnail of user peteg65
1 review
3 helpful votes
October 27th, 2019

I used their service for upto 2 years, they then suspended my account saying that there was suspicious activity as if pointing the finger at me.
I messaged them at least 3-4 times and could not get any sense out of them or my account reset.
Since then a number of my old accoiunts that used this emailhave become locked.

It seems that they lure you in only to steal information and accounts in order to commit fraud. If this wasnt the case they would be much more responsive wouldn't they?

Thumbnail of user stephenj145
1 review
4 helpful votes
September 6th, 2018

I used inbox when only $9/yr. Then last year it went to near $40. I didn't have time to find another site, so I bit the bullet. I then found gmail.com for free. I told them to cancel my account but they billed me $40 again with paypal. I've asked them to cancel my account and to get a refund several times. They keep refusing. Would not recommend this site to anyone, for any reason.

Thumbnail of user johns6865
1 review
7 helpful votes
July 27th, 2020

It used to be an excellent service. This company used to be focused on internet services like mail, web serching engine, wallpapers, games etc. A lot of changes happened in this company, few important people left the company including CTO and company is not focused on internet services any more. Inbox.com is a kind of orphan, it is still alive, but nobody really cares about. I think that they cancelled free service just to force current users to leave volunteerly. All other free services like wallpapers, games has been cancelled many years ago, they keep inbox.com alive just because it still makes some money.

Thumbnail of user akechristers
1 review
0 helpful votes
January 3rd, 2022

I have been a client of inbox.com for well over ten years. Normally, it is quite a good email províder. However, I have had a few outages during this time. Right now I can´t open my account which is a problem for me as I need my account to be available at all times. The problem can exist for more than a day. I do not understand why it has to take so long to get the site up and running.
AC Strath

Thumbnail of user hoytd6
1 review
11 helpful votes
October 3rd, 2017

I have been an Inbox customer for many years, using it for my genealogy research. Last year they started charging $8.88, which I was not happy about, but I understood. Now I get a renewal notice for $40! I am just sick because I can not see paying $40, not knowing what it will increase to next year. So now I will lose my information as I can not figure out how to transfer my emails. I am livid at how they treat customers and we have no choice.

Thumbnail of user maureenc259
1 review
0 helpful votes
February 16th, 2021

Quick response a company who looks after their customers, and helps to sort out any quieries qucckly and effifiently. I would recomend this company to anyone.

Thumbnail of user josephineb16
1 review
3 helpful votes
October 31st, 2017

I have had inbox.com for over 6 years now. They are great. No problems at all. To all the whiners, just pay or go somewhere else. This generation of people want everything for free. But good things cost money. Good service.

Thumbnail of user nepha
1 review
4 helpful votes
June 12th, 2018

Used to be good 3 years ago. But now they charge $35/yr USD. Only accept PayPal for subscription. Takes few days to activate your account which means no email access till PayPal releases funds. They have no payment gateway of their own.
Very dissatisfied and disappointed

Thumbnail of user randyj79
1 review
1 helpful vote
September 30th, 2019

Inbox.com has the most horrible service!. They steal your information and you can never get it back

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