Intelius

I spent roughly $35 unlocking everything just to see how accurate it is. I'm here to tell you it's not accurate whatsoever. I first off ran a check on myself, didn't have my correct address nor my phone number (my phone number was listed to multiple other people along with the additional lines in my service) which I've had for well over a year. Improper relatives as well as associates (I didn't know half the people). Didn't display any special licenses I hold either no properties I own or have owned for years.
I ran searches on multiple other people I know as well and their info was wrong as well, especially when it came to the court records. Social media was outdated as well. Definitely will not be renewing this subscription..

After I paid my account got locked and I was not able to access the website. Tried to reset the password and it does not work. I have not been able to log in again since I paid.
Intelius customer service is apparently only available by phone but i was not able to reach them on Friday afternoon...they are closed all weekend and apparently need to wait until Monday

I needed to use your service for a onetime fee of 4 dollars, a couple of days later you all tried to bill my bank card for 37 dollars, which was declined. I feel this was inappropriate as I never signed up to have membership, actually this feels like a dishonest business practice and I am very displeased. I have blocked any future charges from Intellius with my bank. Thanks for trying to rip me off...

Their ads specifically say they offer their service for free and then they won't give you any information without getting your payment.

I have been wanting to reach out to an old friend all the way from Australia. Intellius made it easy and efficient. Pleasure doing business with Intelius.

They hook you with a cheap offer and then refuse to cancel your subscription. You're better off lighting your money on fire. Avoid them like the scammers they are.

I'm trying to use the online peopleconnect process to remove my data, but something about it is broken and it doesn't work. Strike one against them. Okay, so then I email them, and they take three days to respond. Strike two. And when they finally respond, they give me the runaround and waste my time acting like they can't find the totally obvious records with my data. I'm the only one in the entire world with my name and I send them a link that points them straight to my data. Strike three.

Stay away from this shady, privacy-invading, incompetent company. Don't ever buy a report from them. And if you need to remove your data, don't give up, and don't let them get away with this.

I just wanted to look up a phone number, like old-school White Pages. Intelius was silly -- pretended to be taking several minutes to gather info, which probably took only 1-2 seconds to retrieve, then asking for money for the "comprehensive report." Just silly.

DO NOT even go to this website! Its NOT FREE, you keep clicking and clicking to get to other pages as its popping up messages only a 10 year old would believe.
Oh my goodness they just have sooooo much information for you on this person! Lol The anticipation just about killed me! Lololol
But wait its not free..."it costs us money to get the information".
Total B. S. unprofessional and totally will insult your intelligence.

1) Sign up process tiresome. Too many interruptions of Intelius warning how much info we would find. Etc etc.
2)Website poor. Kept taking me back to payment page after already paid. Some pages said: you may close" But no way to close it except exiting the site. Also notice blocks would pop up and block the keyboard I was trying to use.
3)First told me there was an Error. Over and over again. Tried next day. Same error notice. Had to call for help. Turned out that meant there was nothing found. I should not have had to call to find that out.
4) Good news. Customer service rep was great. And the 2 numbers that were real provided me lots of information.

I was searching for someone and I ended up on the INTELIUS site they offered $1 for a month, and I entered my credit card my Norton 360 flagged me with a notification and I didn't press the continue button and that site got my credit card instantly they charged my card
Purchase $2.13
Purchase $4.33
Purchase $4.99
Purchase $4.99
I am still wondering what happens to my $1 offer.
I can see why they are calling PCH "MONEY Grabber" from a $1 offer do you see how much they kept on charging me I had to call the bank to cancel that card if not I will end up having a BIG problem

I looked up my own unpublished telephone number.
The site posts all sorts of seemingly important "we're looking a this and that" pages, with statements indicating what it will show needs to remain for private, for my use only bullcrap.
But in the end all it told me was the county the area code is registered to...
No Kidding, you don't need to pay any money and sit for 5 minutes waiting while this dumb site to make useless webpages, with no pertinent information.

I like the fact that I can look up numbers of someone that keeps calling even when told to stop calling me. The amount that they tell you it will cost to look up a phone number. Once you setup an account you have to pay the. 95 cents to look at the number. Then you have to pay $3.99 for that information. It's kind of a bait and switch. Why not just say the total amount that it will cost. $4.94. It's a big push to sell you monthly plans. I only needed 1 phone number to be looked up. I like the ease, that I can search a phone number and find out who is calling me from my recliner at home!

This was not accurate, I use my own cell number to test this. Intelius said I was tracking a land line and supposedly It belongs to woman which I am not I'm a 47 year old male. Do not waste your time and money..

I spoke with a representative and found her to be not only professional, but by the end of the conversation I felt she was a friend who was looking out for my best interest. Please tell her thank you.

intelius.com review: Deceiving advertising, It Sucks you in claiming free.
I spend all that time as they ask additional questions, searches federal, state and local
And having you sign several times as to the confidentiality and limited use of the results.
Then WOW! The charge at the end of 5-10 minutes of my time.

I'm having trouble using their site and when I email their customer service, I never hear back from them.

Maybe you can contact me here and help me get in touch with customer service?

Everything they do - you can see in the source code. It's all a marketing game to make it appear like they are "searching the internet" and "downloading all the data" when that's just a sales presentation to get you to purchase - they have the info already in their database. They need to create the illusion and the shenanigans to get you to buy into it.

I purchased an unlimited profile reports package from Intelius for $26.50 a month, along with two additional side packages for unlimited email and phone reports for $5.32 each. Three months in I'm getting NSF and overdraft fees charged to my account. They billed for what I purchased, and additionally three separate charges of $26.50 for State sales tax, city sales tax, and county sales tax. According to their terms of service they bill taxes according to the location you reside in. In Texas that's no more than 8.25 %. 6.25% for state, and city and county the remainder up to 8.25%. So I got 4 charges of $26.5, plus my two ad ons.

Dear Intelius,

I had occasion today to chat with Adam on your help line. He was good at his job. I am old. Computers are not my strong suit. Adam walked me through the process of getting into your system and getting the information I needed.

Thank you for having a responsive person like Adam on your team and thank you for having your response people here in the United States.

Warm regards,
Richard Hild
Port Townsend, WA

I wanted to find out who sent me a nasty text message and saw this company would only charge me 95 cents. They charged me $7.95 just for cancelling their service!

They wouldn't actually review the number that I found was a scam I did the work to find out that this company was a scam not this one itself they're lazy and don't actually do their job they just want your money so I'm here to report them for being a scam and about other scams such as credit assist.

After reading glowing reviews (?) I decided to try the service (to find out more) which was discounted from the normal $49 to $39 only to find out that once you give credit card info, you have signed up for a monthly account which costs an additional $7.95 to cancel. Not happy, especially since the report had nothing more than what I had found already thru the free sites. I found out nothing more after paying for the service. Yes, I'm a sucker, less the $50.