• Isawitfirst

Isawitfirst

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Overview

Isawitfirst has a rating of 3 stars from 3 reviews, indicating that most customers are generally dissatisfied with their purchases. Isawitfirst ranks 962nd among Women's Clothing sites.

  • Service
    1
  • Value
    2
  • Shipping
    2
  • Returns
    2
  • Quality
    2
See all photos
How would you rate Isawitfirst?
Top Positive Review

“Very trendy and unique clothing”

Sam R.
11/1/21

I recently shopped from ISawItFirst for the first time, and I was not disappointed. They have a good variety of clothing, especially for the fall time, it's also very easy to filter out to find clothing thats specific to your liking. I also love how unique their clothing is. I ended up buying two sweaters that have really unique designs. I was a little scared when it came to sizing, because this is a UK shop, but both items fit perfectly! Since I live in the US shipping was around $8, but it's totally understandable especially how it arrived within a few days. Overall, I love this shop and would purchase from them again.

Top Critical Review

“Defective products, bad customer service”

Amy D.
1/16/23

I bought a dress that was size 16. The dress I got was about 2 sizes smaller than any size 16 dress I own. (I measured it against other size 16 items.) I went to do a return because it was defective, and they said I had to pay for the return. Post office told me it would be over $100 to ship it back. Customer service kept telling me there was nothing they could do for me and that I would have to pay the $100 to return it. I went back and forth with them for weeks. I then asked for a refund and they would not do that either. The dress was also very poor quality, made in china. Do yourself a favor and don't buy from this company. You are better off buying the same stuff from Shein for way less. I will never buy from them again.

Reviews (3)

Rating

Timeframe

Other

Thumbnail of user samr199
77 reviews
47 helpful votes
November 1st, 2021

I recently shopped from ISawItFirst for the first time, and I was not disappointed. They have a good variety of clothing, especially for the fall time, it's also very easy to filter out to find clothing thats specific to your liking. I also love how unique their clothing is. I ended up buying two sweaters that have really unique designs. I was a little scared when it came to sizing, because this is a UK shop, but both items fit perfectly! Since I live in the US shipping was around $8, but it's totally understandable especially how it arrived within a few days. Overall, I love this shop and would purchase from them again.

Tip for consumers:
Compare your US size to UK size

Thumbnail of user ashleighf21
14 reviews
0 helpful votes
November 6th, 2021
Verified purchase

With the sales, this site is pretty affordable with lots of options. The 4 items I ordered all were good quality and I had no complaints on the value.

The two items I'm keeping I was really happy with!

Although, two of the items didn't fit right so I was going to return/exchange them. I was planning on returning two of my items but no longer will as I am very sad to see that the customer is responsible for return shipping costs. As it would be international shipping (which is very expensive), the return shipping would easily be much more expensive (easily $20 more) than what I paid for the two items.

Tip for consumers:
The refund policy asks the customer to pay shipping costs to return the items & given this company is located in the UK, look out for international shipping costs.

Products used:
I loved the corduroy button up and the cropped cardigan.

Value
Shipping
Returns
Quality
Thumbnail of user amyd1663
1 review
0 helpful votes
January 16th, 2023
Verified purchase

I bought a dress that was size 16. The dress I got was about 2 sizes smaller than any size 16 dress I own. (I measured it against other size 16 items.) I went to do a return because it was defective, and they said I had to pay for the return. Post office told me it would be over $100 to ship it back. Customer service kept telling me there was nothing they could do for me and that I would have to pay the $100 to return it. I went back and forth with them for weeks. I then asked for a refund and they would not do that either. The dress was also very poor quality, made in china. Do yourself a favor and don't buy from this company. You are better off buying the same stuff from Shein for way less. I will never buy from them again.

Products used:
None

Service
Value
Shipping
Returns
Quality

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