Joyride Harness

I received no reply to my email I received consecutive emails each differing promotion and nowhere did I see returns ship cost both ways, "free" ship marketed plus return shipping cost. $6.95 twice. Free ship offered on order isn't really free in the event of return

This has been the best harness I've purchased for my puppy. I even got a size up for when he grows out of his current one. It's super easy to slip on and I love the seatbelt clip I ordered with it. Can't recommend it enough.

I have purchased these harnesses for all my dogs (we have FIVE retrievers!). They are the best! Easy on. Easy off. Last. Look great. Durable! I cannot say enough about them. I have purchased them for gifts for friends that have dogs of all sizes. They are a bit more expensive than most, but worth the difference.

I love these harnesses. A truly Great product. Secure but comfortable while offering unique patterns. Easily adjustable. I especially like the holiday themed harnesses and have bought a few as I just couldn't resist!

I ordered this harness and received it 6 days ago. The underbelly strap loosened during walks just slightly which was a concern, but when I took my dog on a run, the strap completely loosened to the point of it being useless, and if my dog had wanted to, she could have easily gotten herself out of the loose harness. This product is defective and not worth the cost.

I purchased a Joyride harness for my 45 pound lab mix on Nov 26,2022. After three months of enjoying using it, the buckle broke and my dog could simply slide out of it! That's dangerous! So I contacted the company to ask for help. Their website says there is a 365 day warranty for any defects. However, the customer service representative sent me a reply saying sorry, after reviewing my case, they are unable to help because I bought it from them through Amazon! Amazon won't help because it is literally one week past the three month return window. Terrible customer service! Joyride does NOT stand behind their product.

I absolutely love these harnesses. I have 3 rescue pits and each one wears their harness on walks or rides. I also purchased the seat belt strap. The harness gave me more control to train them for walking without the pulling by using the side hook and each one has now graduated to walking using the center hook. They are safe and secure when riding in the car and when I get them out they do the happy dance because it is a tool they recognize for going out. Thank you for an easy on training product.

I've had nothing but great service and email contact from them. My first one got lost in the mail and they sent another right away. The only issue is the chest strap doesn't stay tight, it slips a little.

They use the same 1.5" belly strap and almost 2" buckle in the x-small as they do in the x-large. As you can see from the photos, they cut into my small dogs armpits making it very uncomfortable to walk. They end up stopping and sitting down until I adjust it, but it just creeps back up. As others have said, the strap loosens which makes it hard to keep the harness in place once I move it down. But, here's the really bad part. I purchased from Joyride and they are charging me $7.95 shipping AND a restocking fee! Complete and total rip off for a product that has to fit to be functional.

Expensive non working harness. I have a German Shepard and she slipped out several times because the harness loosened. The plastic part of the buckle broke. The "no pulling" doesn't work at all, she could care less. The hook for that should be in the front.
Waste of money!

I have used this harness for years. It fits perfectly. Had great customer service. Thank you. About to buy more..

Don't be fooled by BBB sign or the Guarantee. Very cheaply made product. The underbelly strap loosens when I walk my dog in it and he slips right out. He is a small dog and with the harness fully adjusted to fit him perfectly the underbelly strap slips out on walking. The customer service is not good so good luck on getting your money back. Read the return policy before buying. I was very disappointed that the harness was not made with better material quality.

I love this harness! It is so easy to put on. My puppy is very comfortable in it, and it doesn't choke him. It is the only harness for me and my family!

After seeing all the positive (but filtered) reviews on their website, I bought a harness. After a few walks, I found that the chest strap loosens up so substantially the dog can slip out. The fabric used for the belt is too slippery and slides right through the buckle making the harness unreliable and even dangerous. I then found all sorts of negative reviews about the same problem on review sites—along with complaints the company dodges addressing those concerns. That has been exactly my experience. After several efforts, I got a company rep to offer a refund but here it is two weeks later and they won't respond to me and have not issued the refund. Wow. Terrible company and totally unethical behavior.

I have 3 dogs and use Joyride Harnesses for all of them when we go for walks. Love the colors and patterns available and I feel very secure knowing that the harness will not come off or they cant wiggle out of it. I would highly recommend the Joyride Harness.

Apollo is proud to wear his bright red Joyride Harness and now really enjoyed his walks. The bright harness easily slides over his head and the strap under his belly snaps on his the side. I have greater control and Apollo doesn't seem to mind because he is clearly comfortable. Thanks!

Ok, I gave it my last try. After only one long walk the girth strap (that goes underneath the dog and clasps) slips from a snug position all the way to a loose position! Very frustrating. The material is too slippery- nylon. On larger girth dogs it may not be a problem. But I'm very unsatisfied with this product!

These are the best harness that I have ever had. Excellent quality and very durable. I highly recommend them.

This harness has a faulty design which causes the waist strap to loosen. My dog was able to slip this harness over her head this morning, running away from me and almost getting hit by several cars. Buyer beware! If I could rate this with NO stars I would have! If you live your dog, skip this purchase.

I placed an order at the end of January 2021, and am still waiting for it. They sent an email 8 days after I placed my order stating it was shipped, and 20 days after that email I still haven't received my package. After calling the post office I was told they are waiting for the package to be dropped off, so they can deliver it. I have sent an email to *******@joyrideharness but have not received a response as of yet.

I recently purchased 2 harnesses for my new dogs already having one dog that has a Joyride harness that we liked. I love the product. The company was a nightmare to deal with. Horrible communication. No matter how many times I asked, nobody would call me. Sometimes it just takes a conversation to clear something up but they refused to communicate by phone. Text and email only. Also, I could have purchased this through Amazon and received it in two days. I went directly through the company and it took two weeks.

They emailed me a promotion and then told me I could not use it. I purchased two harnesses for the 15% bulk discount. Then they emailed me an offer for a 3rd harness at half price. I purchased it to take advantage of the low price. Then they emailed me that I could not use that discount. Now I had 3 harnesses with one of them 50% off and I only needed 2. They refunded my initial payment for 2 and charged for the 3. Then they refunded another partial payment and I ended up at the end with 2 harnesses the second one being 50% off. The whole transaction was ridiculously complicated and stressful. I will never do business with this company again.I

The velcro on the chest strap does not stick and they will not do anything about it. They told me to take it to a tailor or a shoe repair shop. This is unacceptable!
Update: The company contacted me and after several emails, they agreed to give me the Black Friday discount on both of my harnesses, so I purchased 2 new harnesses.

Ordered a Joyride Harness which turned out to be too small. When I tried to return/exchange it turned into a nightmare. They never sent a confirmation email with the order #. When emailed them I asked them to send me the order # so I could generate my return label. Now they say they can't find my order #. They respond by asking me for my order # so they can look up the order. You can only speak to a computer. There is no person to help you. So I am stuck with a harness I can't use. Stay away from this company. Total chaos trying to send back a simple return. Total rip-off