• Kapersky

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Overview

Kapersky has a rating of 2 stars from 2 reviews, indicating that most customers are generally dissatisfied with their purchases. Kapersky ranks 20th among Antivirus Software sites.

How would you rate Kapersky?
Top Critical Review

“Customer service”

Rebecca E.
6/18/16

This company renewed my subscription 10 days early and when I complained and demanded my money back they cut my account even though my year subscription wasn't up for another week. Customer service threatened me if I didn't uninstall their software. I tried to uninstall the software so I could install something new. I finally had to call tech support to uninstall. In the mean time a pop up window continuously showed up reading "You have been blacklisted"

Reviews (2)

Rating

Timeframe

Other

Thumbnail of user pamelak9
1 review
0 helpful votes
November 12th, 2014

After three hours Kapersky (Guraid) solved my problem with the License problem I had, and gave my computer a clean up, they were polite and gave me a lot of their time.

Thumbnail of user rebeccae29
1 review
2 helpful votes
June 18th, 2016

This company renewed my subscription 10 days early and when I complained and demanded my money back they cut my account even though my year subscription wasn't up for another week. Customer service threatened me if I didn't uninstall their software. I tried to uninstall the software so I could install something new. I finally had to call tech support to uninstall. In the mean time a pop up window continuously showed up reading "You have been blacklisted"

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About the business

Kaspersky Lab is the world? ۪s largest privately held vendor of endpoint protection solutions. The company is ranked among the world? ۪s top four vendors of security solutions for endpoint users. Throughout its more than 17-year history Kaspersky Lab has r...

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