• Kate Spade UK

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Overview

Kate Spade UK has a rating of 3 stars from 3 reviews, indicating that most customers are generally dissatisfied with their purchases. Kate Spade UK ranks 56th among Handbags sites.

  • Service
    1
  • Value
    1
  • Shipping
    1
  • Returns
    1
  • Quality
    1
How would you rate Kate Spade UK?
Top Positive Review

“Excellent purchase!”

susain A.
9/22/22

This is a gorgeous bag, and the perfect size for me. It can fit all the essentials- a small wallet, a phone or two, keys, a mini cosmetic bag, a sanitizer, earpods and a few more items. I love that the strap is adjustable and that it can be secured through its built-in snaps. This was packaged really well and it came in a box. The bag was flawless!

Top Critical Review

“Beware!”

Fiona V.
1/7/19

Bought a bag, paid for it as it was in stock, they cancelled and refunded my money... when i went back online the isobel bag is still being advertised and that was 5 days ago, spoke to kate spade said there web team where updating the site... well the item is still on there site... for sale... along with new sale items... reason im so mad is the fact that it was supposed to be a birthday gift for me... requestted rest of my order be cancel as they where wee add on to go with the bag... they informed me it would take 5 days to get my money back... but it strange they refunded the price of the bag straight away, yet i have to wait 5 days stay away from this site... my first and last experience with this site

Reviews (3)

Rating

Timeframe

Other

Thumbnail of user fionav4
1 review
3 helpful votes
January 7th, 2019

Bought a bag, paid for it as it was in stock, they cancelled and refunded my money... when i went back online the isobel bag is still being advertised and that was 5 days ago, spoke to kate spade said there web team where updating the site... well the item is still on there site... for sale... along with new sale items... reason im so mad is the fact that it was supposed to be a birthday gift for me... requestted rest of my order be cancel as they where wee add on to go with the bag... they informed me it would take 5 days to get my money back... but it strange they refunded the price of the bag straight away, yet i have to wait 5 days stay away from this site... my first and last experience with this site

Tip for consumers:
Do not you use!!! you will be utterly disappointed!

Service
Value
Shipping
Returns
Quality
Thumbnail of user jillf96
1 review
2 helpful votes
May 17th, 2019

Bought a bracelet for my Mum's birthday and it arrived with a chip out of the metal and discoloured. I returned it a day after receiving it to a Hermes parcel shop as instructed by their returns policy on 7th May. On 15th May, the tracking stated it was on it's way to the supplier. I have now contacted Kate Spade to say it's been over 7 working days. They have told me that they wont even consider looking at it as their return policy is 14 days after Hermes change it to on it's way to supplier and to get back in touch on 27th! It'll then take up to a week for them to look into a refund and then the refund will take up to 5 days to transfer so I'm potentially looking at not receiving my money back until 10th June which is well over a month since I returned it, let along even received the bangle in the first place! First order and 100% the last order I will ever make at this company! Should be embarrassed of themselves!

Thumbnail of user susaina
1 review
0 helpful votes
September 22nd, 2022

This is a gorgeous bag, and the perfect size for me. It can fit all the essentials- a small wallet, a phone or two, keys, a mini cosmetic bag, a sanitizer, earpods and a few more items. I love that the strap is adjustable and that it can be secured through its built-in snaps.
This was packaged really well and it came in a box. The bag was flawless!

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