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Bought a pair of shoes but received the wrong shoes. Keenshoessaleuk.net in perhaps China, blamed delivery company for mixing up two orders, and will not exchange shoes unless I pay for the postage. This is contrary to the distance selling law, and it means at least two customers have the wrong shoes. And unless I cough up £50 for the postage I will never receive the shoes. Beware of companies operating from countries not covered by consumer protection laws
Bought a pair of shoes but received the wrong shoes. Keenshoessaleuk.net in perhaps China, blamed delivery company for mixing up two orders, and will not exchange shoes unless I pay for the postage.
This is contrary to the distance selling law, and it means at least two customers have the wrong shoes. And unless I cough up £50 for the postage I will never receive the shoes.
Beware of companies operating from countries not covered by consumer protection laws
I've just receive the shoes I ordered, and the model and size is correct, but I asked for a dark brown pair and I get a RED ones. Horrible!
I sent an email, but they don't answer it.
Be sure to buy in a confident European Shop.
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