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Claim Your BusinessKhaite has a rating of 1.5 stars from 3 reviews, indicating that most customers are generally dissatisfied with their purchases. Khaite ranks 2103rd among Women's Clothing sites.
Condescending and petty. Husband ordered a $2500 purse for my birthday which was absurd in its dimensions. Though the company quit selling the purse in that particular size, they refused to offer even a store credit. This, after taking a week to respond to urgent emails.
Condescending and petty. Husband ordered a $2500 purse for my birthday which was absurd in its dimensions. Though the company quit selling the purse in that particular size, they refused to offer even a store credit. This, after taking a week to respond to urgent emails.
Overpriced products from a company that is not transparent about its sustainable efforts (if it even has any). Chose to ignore some warnings about the brand on other reviews and I wish I hadn't. There are so many other brands on the market that cost less, are more transparent, do more with sustainability, and are honestly cuter. (Reformation, St. Agni, Alohas, or honestly even New Balance)
While I personally love Khaite as a brand, I would not recommend international shoppers to buy from their website. While they state custom fees are covered, they are not as DHL wanted additional fees for EU delivery. So I had my order returned without even getting it to learn that I will be charged additional fees of nearly USD 60 for DHL admin fees! Not only do these fees come as an unpleasant surprise for customers, but also processing of returns is increfibly slow at their end. It takes at least 3 weeks for a refund… Other stockists carrying their items are a lot more customer friendly and efficient. Never again will I order from their site.
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