• kidsfootballkit.com

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Overview

kidsfootballkit.com has a rating of 2.97 stars from 30 reviews, indicating that most customers are generally dissatisfied with their purchases. kidsfootballkit.com ranks 18th among Soccer sites.

  • Service
    1
  • Value
    1
  • Shipping
    1
  • Returns
    1
  • Quality
    1
See all photos
How would you rate kidsfootballkit.com?
Top Positive Review

“Great”

James L.
9/12/19

Absolutely brilliant soccer kits from these guys order arrived today. Thank you so much for great service and quick delivery.

Top Critical Review

“Rude customer service”

Oeyvind S.
8/22/20

I have recently experienced rude customer service at MKFK, and I've cancelled my order. I simply posed some questions about one of their products, but was portrayed as a moron for asking such "stupid" questions.

Reviews (30)

Rating

Timeframe

Other

Thumbnail of user oeyvinds
1 review
0 helpful votes
August 22nd, 2020

I have recently experienced rude customer service at MKFK, and I've cancelled my order. I simply posed some questions about one of their products, but was portrayed as a moron for asking such "stupid" questions.

Thumbnail of user andyc299
2 reviews
0 helpful votes
October 22nd, 2020

Recieved email 2 weeks ago that strip was sent still not received it tried calling and emailed them still no reply I just want my money back this was for my grandsons birthday last week wouldn't recommend them
Stay away from them and buy from a reputable company

Thumbnail of user jamesl923
2 reviews
7 helpful votes
September 12th, 2019

Absolutely brilliant soccer kits from these guys order arrived today. Thank you so much for great service and quick delivery.

Thumbnail of user sharonh84
1 review
0 helpful votes
September 27th, 2016

Have been buying kits for almost 3 years from this site. Have found the service to be out standing. Great kits at brilliant prices!

Thumbnail of user felixg131
1 review
0 helpful votes
December 17th, 2022

Just took the money no confirmation of the order and no order number or tracking was provided and no item was delivered.

Products used:
Jersey

Service
Value
Shipping
Returns
Quality
Thumbnail of user pame54
1 review
4 helpful votes
April 29th, 2011

Ridiculously cheap but extremely high quality, i think their problem is they are to cheap and can't cope with the amount or orders they are getting, i emailed them and told them to either put their prices up or get more staff as it did take a little longer then expected to arrive and the email response is slow but overall for 9.99 for football shirt and shorts my little boy wanted for his birthday im not complaining, very good value for money.

Thumbnail of user stephenh316
1 review
0 helpful votes
September 2nd, 2018

I bought two kits for my 8 year old however after 4 weeks the sponsor names on 1 kit started peeling off and the name and number on the other kit started peeling off. I contacted the company and they won't accept any responsibility. Don't buy from these as it is a total waste of money

Thumbnail of user princym
1 review
2 helpful votes
March 25th, 2011

This company is incompetent, and completely lacks any respect for its customers as evidenced by the negative comments on this site and my personal experience of them.
I ordered a size small and was sent an extra large!
It will take my son about 9 years before he can wear it.
I emailed the company 5 times to get a replacement and they did not respond.

I blame myself for not researching this company before purchasing from them; had I seen the negative comments on this site first, I would not have done so.

Thumbnail of user peterc10
1 review
4 helpful votes
February 9th, 2011

Bought a football kit for my son, October 2010 and never received it, have emailed several times but not had 1 reply. I was totally ripped off. AVOID

Thumbnail of user karyne
1 review
2 helpful votes
April 15th, 2011

I had a problem with checkout when I ordered and a size small was ordered and i wanted a large. Emailed them to change size 4 times but didnt get one response. However my football kit arrived 4 of 5 days after ordering and it did actually fit so the large size would of been too big anyway and the replica kit was fantastic quality. The downside is that they still havent replieed to any of my emails, I even sent a complaint one about there awful customer service. Not a great company but think i was just lucky with my order.

Thumbnail of user johnt103
1 review
1 helpful vote
March 14th, 2013

Ordered 5 kids kits stunned by the speed of delivery it took only 5 working days quality of the products was superb, absolutely delighted will use again and recommend to my friends.

Thumbnail of user tallulahb
1 review
2 helpful votes
February 13th, 2012

I ordered a football kit for my son and was a little concerned when it did not arrive. I then went to the website to contact the company and was rather more concerned to find there was no telephone number or address, so the only way to get in touch was via the form on their website or email. I sent them a message via the form and email, but after a few more days of zero response, I went online to see if anyone else had had a similar experience. Imagine my horror to come here and discover that they are well known for this kind of conduct! I promptly raised a claim with PayPal and was delighted to receive a full refund from them today. 5 stars for PayPal, thumbs down for this website...

Thumbnail of user marcelk
1 review
3 helpful votes
February 10th, 2011

Like the previous reviewer, my wife's order never arrived. Was supposed to be a Christmas present. AVOID AT ALL COST!

Thumbnail of user rosel6
1 review
3 helpful votes
May 2nd, 2011

Nothing but praise for this company it is impossible for me to find somewhere to personalise a football kit for me as we live in a rural area. What we ordered was absolutely brilliant and my sons friends all want the same now! Well worth every penny.

Thumbnail of user petej1
1 review
2 helpful votes
April 20th, 2011

Great website with fantastic quality kits. This is our 3rd order and the prices can not be beaten. Thoroughly recommended!

Thumbnail of user vandanav
1 review
3 helpful votes
July 7th, 2011

I ordered Manchester united tops for my boys on 2nd June and got an email on 6th June to say that they had been dispatched and that I will receive them between 10-14 days. It's been over a month now and I am still waiting!

I have emailed them several times and they don't even have the decency to reply! Totally rip off site, avoid at all cost!

Thumbnail of user davidj20
1 review
2 helpful votes
March 17th, 2011

Fantastic Argentina soccer kit arrived from kidsfootballkit.com 12 days after we paid for it for our sons birthday which is on the 20th so just in time and very happy with the quality, would recommended them!

Thumbnail of user vickip2
1 review
2 helpful votes
May 1st, 2012

Ordered a football kit for my son on 4th April. Still have NOT received on 1/5/12!
Have sent 2 emails with no response!
Money has been taken from my account. This is a disgrace and I will NOT let this go!
DO NOT USE THIS SITE! 1

Thumbnail of user thomasj9
1 review
2 helpful votes
July 11th, 2011

I see the negative responses here, but I really would like to add some in my opinion much deserved positive response. I order a barca kit for my son - printed with aIniesta and the number 8 on the back. The order was placed on June 30 and the package arrived here in Denmark on 9 July. The article is in very good shape (obviously not a Nike shirt, but that was also evident from the webpage would not be the case). I am happy - very happy with the speed and with the quality of the kit. Will do business here again without doubt.

Thumbnail of user richardl15
1 review
2 helpful votes
April 25th, 2012

Surprisingly pleased with our order, well done deserve 5 stars.

Thumbnail of user craigc4
1 review
1 helpful vote
March 10th, 2011

Another order from kidsfootballkit.com absolutely lovely kit for my daughter with Messi print her hero, the service, customer support and quality of the kits are second to none, they are a credit to internet shopping.

Thumbnail of user charlesj3
1 review
2 helpful votes
March 7th, 2011

I've had absolutely no problems with this site. I ordered a Barcelona kit for my son on Feb 22nd with name and number printed on the back. It arrived March 4th. The kit is good quality and looks fantastic.

Thumbnail of user philr7
1 review
2 helpful votes
November 9th, 2011

I paid for two Barcelona Kits from this site but only 1 arrived. I have e-mailed them 3 times but received no reply. The kit wich did arrive was of poor quality. I would not recommend using this site & I plan to take this further.

Thumbnail of user johnr25
1 review
3 helpful votes
February 11th, 2011

I ordered kit for my son in November, paid for it and got a receipt - still waiting for it. He'll have grown out of it by the time we receive it, if we ever do.

Thumbnail of user tarac5
1 review
4 helpful votes
April 18th, 2011

DO NOT BUY FROM this SITE!

I ordered 2 kits for my six yr old son, teyemailed to say it had been shipped on 13th march 2011 ( 3 days after order was placed) STILL HAVENT RECIEVED the kits n it now 18th April 2011 and they still ave my £43.94
Also NEVER REPLY TO EMAILS A DISGRACE

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