• Kijubi

Overview

Kijubi has a rating of 3.45 stars from 11 reviews, indicating that most customers are generally satisfied with their purchases. Kijubi ranks 105th among Men's Clothing sites.

  • Service
    2
  • Value
    2
  • Shipping
    2
  • Quality
    2

What reviewers want you to know

Positive highlights

No positive highlights yet

Critical highlights

  • Once I got in touch with customer service they were very helpful and sent me a full refund that came in two days.
How would you rate Kijubi?
Top Positive Review

“Really enjoyed Universal Studios”

Daniel L.
9/2/14

Really enjoyed Universal Studios. The kids enjoyed it too. The lines were long but that's to be expected in the summer. (still do a weekday) I found Kijubi online & was worried since I never heard of it. But after looking at reviews I took a leap of faith. I'm glad I did. Walk up to the counter with the voucher & get your tickets. Enjoy!

Top Critical Review

“FRAUD”

crystal l.
1/5/16

I purchased Knotts tickets from Kijubi and when I got to the gate they didn't work. I have tried contacting them to be refunded for the tickets via e-mail and by phone and have yet to hear back from them. =( I would not recommend purchasing tickets from this company.

Reviews (11)

Rating

Timeframe

Other

Reviews that mention popular keywords

customer service (4)
Thumbnail of user daniell404
1 review
5 helpful votes
September 2nd, 2014

Really enjoyed Universal Studios. The kids enjoyed it too. The lines were long but that's to be expected in the summer. (still do a weekday) I found Kijubi online & was worried since I never heard of it. But after looking at reviews I took a leap of faith. I'm glad I did. Walk up to the counter with the voucher & get your tickets. Enjoy!

Tip for consumers:
They match the name listed on the voucher to your ID when you redeem!

Service
Value
Shipping
Quality
Thumbnail of user crystall24
1 review
1 helpful vote
January 5th, 2016

I purchased Knotts tickets from Kijubi and when I got to the gate they didn't work. I have tried contacting them to be refunded for the tickets via e-mail and by phone and have yet to hear back from them. =( I would not recommend purchasing tickets from this company.

Thumbnail of user sujoym
1 review
1 helpful vote
February 5th, 2015

Dealing with Kijubi's customer service was one of the most rewarding experiences I have had. I ordered a 2 day Go San Diego Card. I was hoping to use it for the zoo and Sea World. First of all, purchasing the card and picking it up was super easy. After ordering it, I was worried I would lose out because I thought I had to cancel my trip. When I called Kijubi and left a message my phone call was returned within 10 minutes. I was informed that even though I put a specific date to use the cards, I could pick them up at any time (I think within the year of ordering). What a relief!

Unfortunately, Sea World is only available on the 3/5/7 day cards. The website did say that, but somehow I missed it. When the card wasn't valid at Sea World, I called and they offered a full refund with no issues! Again, they were super responsive! My email was responded to within minutes and the refund showed up only a couple days after my original call. You do not have to worry about losing your money with Kijubi. They know how to appreciate customers for continued business!

Thumbnail of user katieb18
1 review
3 helpful votes
August 21st, 2014

First of all DO NOT USE UNLESS YOU BUY TICKETS 3 DAYS IN ADVANCE! My husband and I bought tickets to Disneyland and California adventure on a Friday night and did not recieve our tickets until late Monday morning, inspite of the 24 hour agreement posted on this site. Although we did eventually recieve the tickets, we had to go through the stress and anxiety of contacting our bank, because due to an insane lack of customer service (they will never answer the phone or email you back) we believed the site had taken our money and skipped out on us! Thankfully that wasn't the case, the tickets were legit so I will give them that however the lower price almost isn't worth the stress and anxiety this site brings.

Tip for consumers:
Don't try to call or email if your tickets haven't come, they will never answer even though they are supposedly open 9-6 seven days a week.

Service
Value
Shipping
Returns
Quality
Thumbnail of user kilayr1
Kilay R. – Kijubi Rep

Hi Katie. We appreciate your feedback and offer our apologies for causing you grief. There was an unacceptable delay in service and orders over the weekend due to a series of technical difficulties, and are working this week to resolve issues for folks directly affected by the delay. Please let us know your corresponding order information so we can get in touch about this issue further. Otherwise, we sincerely hope that you and your family were still able to enjoy your Disneyland holiday.

Thumbnail of user dianas26
2 reviews
6 helpful votes
September 15th, 2014

I was searching for a discount ticket for Knott's Soak City and I came across this website Kijubi on my cell phone. I was able to purchase and use the ticket the same day. We had a great time and we saved money you can't beat that! Thanks Kijubi

Thumbnail of user krisd15
1 review
3 helpful votes
January 13th, 2013

I bought a ticket for universal studio but by mistake opted for a different location. The experience of buying the ticket and possible use was very simple. Since it was for a different location, I was not able to use it at site. But the wonderful team at Kijubi offered me a full refund of the amount since I was not able to use it. That was really awesome. I would use them again next time but will be more careful :)

Thumbnail of user amitd3
1 review
3 helpful votes
July 21st, 2013

Hey, kijubi works. I booked a ticket for the California Academy of Sciences. If you buy the ticket at the gates, they cost 35, but Kijubi sold the adult tickets at 27. I got the student version at 22! Its amazing how much cheaper it was. And they are totally legit.

I purchased the ticket at 1am in the morning on the day I planned to visit, yet I got the voucher in just 15 minutes, which worked perfectly.

Thumbnail of user radimirs
1 review
5 helpful votes
June 17th, 2012

Booked San Francisco dinner cruise tickets. Received email with pending reservation and no other details regarding boarding. Called the help number... went straight to voice mail. Users need to beware in using this site, they do provide activities just don't expect help or any kind of customer service once they take their fee's.

Thumbnail of user kilayr
1 review
4 helpful votes
February 8th, 2010

Awesome website to find things to do and fun activities. Book right on the site and never pay a penny more than directly through suppliers. It's just like Expedia for activities. What Kijubi Doing?

Thumbnail of user keziab
2 reviews
7 helpful votes
May 20th, 2015

There was a mistake with the tickets (Disneyworld) so we ended up buying tickets at the gate. Once I got in touch with customer service they were very helpful and sent me a full refund that came in two days.
As upset as I was with what happened I truly appreciate the customer service I received after.

Thumbnail of user loriw9
1 review
2 helpful votes
August 11th, 2014

This site only works if the person purchasing the vouchers is there in person with their ID to exchange them for tickets at the ticket windows. You are not purchasing actual tickets with barcodes. Beware!

Thumbnail of user kilayr1
Kilay R. – Kijubi Rep

Hi Lori. We apologize for any inconvenience this may have caused you and your loved ones. We make the best effort to specify instructions on all tickets purchased on Kijubi.com. Each merchant who uses Kijubi has their own redemption rules, which we have no control over. In your case, the tickets came in the form of a voucher due to the merchant's guidelines. The majority of our tickets do not require voucher redemption. We truly hope you were still able to have a great time, as our entire goal is to provide people with fun, memorable moments with their family and loved ones.

Sitejabber for Business

Gain trust and grow your business with customer reviews.

From the business

Kijubi is a marketplace for Activities, Tours, and Attractions in thousands of destinations around the world.

Business History

What started off in 2007 as a small local business in Southern California has grown to an international brand serving customers in thousands of destinations around the planet.

Company Representative

Thumbnail of user kilayr1
Kilay R.

How do I know I can trust these reviews about Kijubi?

  • Sitejabber’s sole mission is to increase online transparency for buyers and businesses
  • Sitejabber has helped over 200M buyers make better purchasing decisions online
  • Suspicious reviews are flagged by our algorithms, moderators, and community members

See reviews as you browse with our Chrome extension

3.5
11 reviews
Have a question about Kijubi?