• KissProm.co.uk

Overview

KissProm.co.uk has a rating of 3.86 stars from 7 reviews, indicating that most customers are generally satisfied with their purchases. KissProm.co.uk ranks 110th among Prom Dresses sites.

  • Service
    3
  • Value
    3
  • Shipping
    2
  • Quality
    3
See all photos
How would you rate KissProm.co.uk?
Top Positive Review

“Prom dress”

Alison H.
6/9/21

I am so Happy with this Company Happypromuk. This is the same company as Kissprom I believe. I cannot praise this company enough when looking for a prom dress for my eldest Daughter. The dress that my Daughter wanted was approx £180 on most sites. I then found this site and started to make enquiries. On the chat page they really couldn't do enough for me, with various suggestions and advice. My Daughters dress came to £90 which was custom made and included postage and packing. The dress came yesterday and it is absolutely exquisite. Beautifully made and a lovely fit. I would definitely recommend this company, and will be buying from again for when my younger Daughter has her prom.

Top Critical Review

“A nightmare”

Ilaria M.
12/4/17

I made my order thinking the i was dealing with a respectable English company. The delivery came late ( I was expecting it for a weddin, i had to pay unexpectely a high custom fee, I contacted Kissprom and thy asured me that i would have been reimbursed, but it never happened and all my follow-uop emails have been ignored, the clothers were of poosr quality and had an umpleasant smell.

Reviews (7)

Rating

Timeframe

Other

Thumbnail of user alisonh219
1 review
0 helpful votes
June 9th, 2021

I am so Happy with this Company Happypromuk.

This is the same company as Kissprom I believe.

I cannot praise this company enough when looking for a prom dress for my eldest Daughter.

The dress that my Daughter wanted was approx £180 on most sites. I then found this site and started to make enquiries.

On the chat page they really couldn't do enough for me, with various suggestions and advice.

My Daughters dress came to £90 which was custom made and included postage and packing.

The dress came yesterday and it is absolutely exquisite. Beautifully made and a lovely fit.

I would definitely recommend this company, and will be buying from again for when my younger Daughter has her prom.

Tip for consumers:
Ask as many questions as you want to as they can custom to your requirements

Products used:
Prom dress

Service
Value
Shipping
Quality
Thumbnail of user phallrej
1 review
1 helpful vote
January 8th, 2019

After reading some reviews, I am hesitate to place order at kissporm.co.uk. I talked with the custom service on Facebook, and finally I persuade myself for I need a custom made. And the dress arrived in time in good package 2 days before. It fits my daughter like glove, thank you for your job!

Thumbnail of user shangg
shang g. – KissProm.co.uk Rep

Thank you very much for your comment here. We are so glad to hear that.
It is our pleasure to service!

Thumbnail of user viviang19
1 review
0 helpful votes
December 28th, 2016

My prom party is upcoming, and first i am not plan to go to the party, but my Aunt said she found a beautiful dress online and want to me put it on to the party, so we order the dress together at kissprom.co.uk, check my dress, is it beautiful?
Any way the dress arrived in vacuum packaging, i tried on, it fitted me like glove, i am glad that i decide to go to the party and order the dress finally.

Tip for consumers:
try to order dress with your own measurement, and place order early.

Service
Value
Quality
Thumbnail of user amyw107
2 reviews
1 helpful vote
February 8th, 2016

The dress i ordered 'Champagne Sequin Sweetheart Long Prom Gowns KSP254' came out to be gorgeous, all the sequins are sewed by hand like what said on website. Size is my own measurement, so amazing!

Tip for consumers:
If their standard size doesn't fit you, don't hesitate to ask custom made like me, you will receive a surprise.

Service
Value
Shipping
Quality
Thumbnail of user tonyt52
1 review
0 helpful votes
March 15th, 2016

I placed an order for my daughter on Feb, it takes 1 month to make the dress, i was very worried, and email them again and again, lucky i get reply at once, it release my nervous, and finally the dress came, it turned out to be amazing, we are so happy. Anyway it is a good shopping experince, thank you kissprom.

Thumbnail of user ilariam1
1 review
0 helpful votes
December 4th, 2017

I made my order thinking the i was dealing with a respectable English company. The delivery came late ( I was expecting it for a weddin, i had to pay unexpectely a high custom fee, I contacted Kissprom and thy asured me that i would have been reimbursed, but it never happened and all my follow-uop emails have been ignored, the clothers were of poosr quality and had an umpleasant smell.

Thumbnail of user candiced4
1 review
0 helpful votes
July 26th, 2016

I ordered the dress 15 days before I needed it. The website says to tell customer service when you need the dress for. This says to me they will get it to you for that date. As the website is a co.uk address I assumed it would be coming from the uk. Whenever I asked a question like when will my dress be here they would never give you a rough date. I asked if my dress had been sent yes and they said yes. Then I had to email them twice for a tracking number. When they finally gave it to me I noticed that my dress was in Hong Kong. The status was the same for days after. I did not receive the £85 dress I payed for for the event which I needed it. I then emailed them asking for a refund because the dress was nothing like the picture they ignored me. Worst customer service experience!

Thumbnail of user shangg
shang g. – KissProm.co.uk Rep

Hello,
Thanks for your comment here, I am shang from kissprom.co.uk.
We are sorry to hear that!
Yes, we are a China company, we are sorry for the confused that you thought we are a UK company.
We did collect event date to estimate if we can make the dress and ship the dress in time.
And for some order we offer free rush service.
About tracking number, we delivery the dress to express company, and express company send us the tracking number after they ship the dress out, there is time difference between us, that's the reason why we email the tracking number to you later,
And we want to satisfy you, so could you please tell me your order NO on our website, so that we can know more details about your order and solve this problem quickly.
You can email us to service@kissprom.co.uk.
Looking forward to receive your reply!

Best wishes
Shang

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From the business

Kissprom.co.uk is a website that sells prom dresses uk, bridesmaid dresses and other special occasion dress. Contact us if you need free custom made gorgeous dress and don't want to break your bankrupt for your important social occasion party.

Business History

Kissprom.co.uk website establish in 2013.
We are located in China.
And we know there are some reviews said don't buy from China.
But it is wrong, we promise to offer high quality dresses to our customers at cheaper price than local.

Company Representative

Thumbnail of user shangg
shang g.

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