- Browse Businesses
- Guides
- Beauty & Fashion
- Consumer Tips
- Write a Review
- For Business
- Request a Review
- Discussions
- Backed by the National Science Foundation
- Sign up
- Log in
Is this your business?
Claim your listing for free to respond to reviews, update your profile and manage your listing.
Claim Your Business
KitchenBathCollection has a rating of 1 star from 2 reviews, indicating that most customers are generally dissatisfied with their purchases. KitchenBathCollection ranks 401st among Home Improvement Other sites.
These people are borderline criminal, and probably actually cross into criminality. I ordered a vanity from them, after a week of mix ups from some awful delivery service, they guy shows up, and refuses to even say hello. I was actually EXTREMELY creeped out by this dude, for the love of God don't have your wife deal with this. After receiving a SMASHED vanity, they said it was my fault because I didn't open the package and inspect it immediately. The customer service person "Rachel" was just sighing into the phone at me, she couldn't have cared less, and has obviously been instructed just to take as much money as possible. This is fly by night Chinese garbage that will have a new name in three months, ripping off more baffled Americans who can't even comprehend business practices this bad. Learn from my thousand dollar mistake, this is a nightmare.
These people are borderline criminal, and probably actually cross into criminality. I ordered a vanity from them, after a week of mix ups from some awful delivery service, they guy shows up, and refuses to even say hello. I was actually EXTREMELY creeped out by this dude, for the love of God don't have your wife deal with this. After receiving a SMASHED vanity, they said it was my fault because I didn't open the package and inspect it immediately. The customer service person "Rachel" was just sighing into the phone at me, she couldn't have cared less, and has obviously been instructed just to take as much money as possible. This is fly by night Chinese garbage that will have a new name in three months, ripping off more baffled Americans who can't even comprehend business practices this bad. Learn from my thousand dollar mistake, this is a nightmare.
Be VERY careful purchasing from the people at Kitchen Bath Collection of Gardenia, CA. They extensively market products on HOUZZ.com. My experience was HORRIBLE. They post pictures of their products, but reserve the right to ship you whatever they want in terms of color variations. They take return, but only if the return is: authorized, and in the original carton, and you pay the freight, and you pay insurance. So, the expense of the return is very high--and YOU pay, even when the reason for the return is they shipped something other than what you purchased.
I bought a bathroom vanity with a tan countertop. They shipped the vanity, but with a yellow countertop. Even when I showed them the picture of what they posted as the product I was buying and the picture of the yellow countertop they shipped, they claimed the difference was "natural variations" in the stone--so they shipped the right item!
Don't waste your money. Don't waste your time. Don't buy from anyone selling on house.com and DONT buy from KitchenBathCollections.com
Gain trust and grow your business with customer reviews.
Is this your business?
Claim your listing for free to respond to reviews, update your profile and manage your listing.
