• Kim Komando

Is this your business?

Claim your listing for free to respond to reviews, update your profile and manage your listing.

Claim Your Business
Is this your business?

Overview

Kim Komando has a rating of 4.01 stars from 29 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with Kim Komando most frequently mention helpful information. Kim Komando ranks 6th among Radio sites.

  • Service
    6
  • Value
    7
  • Shipping
    2
  • Returns
    1
  • Quality
    7
Positive reviews (last 12 months): 100%
Positive
2
Neutral
0
Negative
0
See all photos

What reviewers want you to know

Positive highlights

  • Kim Komando has been a USA Today columnist for years and hosts the largest radio show about tech.

Critical highlights

No critical highlights yet

How would you rate Kim Komando?
Top Positive Review

“Great radio show, great website”

Chris S.
2/4/22

Love the weekly shows and podcasts. Fun and actually pertinent. The website has been useful for me in finding apps and internet opportunities. She vets everything she posts so if you go THROUGH her site on links, you have a higher degree of reliable and trustworthy resources.

Top Critical Review

“Rosin printer”

Ron N.
4/30/21

Based on Kim Komando's recommendation I purchased an ET series Eason printer from Best Buy with extended warranty. Never worked properly, returned it, never worked properly, returned it, upgraded to a more expensive model, it never worked properly. Called Epson who says it's out of warranty. What a piece of trash these have been. Thanks Kim.

Reviews (29)

Rating

Timeframe

Other

Reviews that mention popular keywords

radio show (3)
Thumbnail of user marka1844
1 review
6 helpful votes
October 12th, 2021

KimKamando used to be my go to source for independent advice. Her site offered a wealth of free software alternatives. Now, however, FREE software is no longer adequate. Instead, we are instructed to buy products from he sponsors.
Fortunately their are multiple sites which don't have such a strong conflict of interest.

Thumbnail of user ronn142
1 review
5 helpful votes
April 30th, 2021

Based on Kim Komando's recommendation I purchased an ET series Eason printer from Best Buy with extended warranty. Never worked properly, returned it, never worked properly, returned it, upgraded to a more expensive model, it never worked properly. Called Epson who says it's out of warranty. What a piece of trash these have been. Thanks Kim.

Thumbnail of user crystalb722
1 review
1 helpful vote
July 16th, 2022

Ordered in March 2022 thinking I would have my item in time to enjoy for the summer and here it is July and all I have are excuses and untruths that my item has been shipped. So very disappointed in the business and will never use again, at this point I want my monies returned!

Tip for consumers:
Don't!

Products used:
Nothing as I have nit received.

Thumbnail of user faraday1964
3 reviews
1 helpful vote
April 17th, 2023

A paid shill who goes out of her way to disparage some sites so others (who pay her) flourish. The might dollar at work

Value
Quality
Thumbnail of user chriss3554
19 reviews
1 helpful vote
February 4th, 2022

Love the weekly shows and podcasts. Fun and actually pertinent. The website has been useful for me in finding apps and internet opportunities. She vets everything she posts so if you go THROUGH her site on links, you have a higher degree of reliable and trustworthy resources.

Tip for consumers:
Nope, pretty straight forward.

Products used:
Articles reviewing topics I am involved in: home-based-business opportunities, antivirus software brand suggestions.

Service
Value
Quality
Thumbnail of user elainea337
1 review
0 helpful votes
October 26th, 2023

Ms Kim, ARE you KIDDING, of course I "SIS" you I admit I'm kinda old and have never used the word before and you don't need to send anything to me for saying so...I still have the gift from one of your Thanksgiving gift shows and that was a goodie. I would probably say you're the only one that I trust in everything you say and tell me to do and have been since the late 90's when I discovered your show and have enjoyed the style of the show and how you know everything. ALL the shows teach me and the Friday show with Amber and now Andrew keeps me laughing during my morning runs. Can't figure out why some people have to take time to write to you and be stupidly mean. BTW my husband is a keeper too, lucky girl he's so smart I don't have to be. TY Elaine

Products used:
Kim Komando Podcast

Service
Value
Quality
Thumbnail of user martinm1092
3 reviews
6 helpful votes
October 31st, 2021

The emails are heavily laden in advertising, and you don't actually get any info from the emails -- everything is a link, so you have to click through (not usually recommended) to find anything of value. AND, that's OK if you could trust the advertisers. After all, this is KIM, the "Digital Goddess" so I expect that she is careful not to send us, her loyal follower, any junk. Well, in the same email where she hawks her "Best of the Web" newsletter (not specified as a newsletter until you click the link) wherein she states, "The internet is full of junk. We find the good stuff for you,..." she includes an ad that reads, "How this grandma turned her dusty house into a fresh air paradise without lifting a finger." A click on that ad takes you to a webpage telling the heart-touching story of this elderly lady who found NatureFresh, a product supposedly made of bamboo charcoal that removes not only air-borne toxins, but the DUST from your house, all in an instant. (Yeah, right!) These are little burlap bags of charcoal that you just set down in your house, and like magic, your house is a clean fresh-air paradise. The page has ten 5-star reviews, complete with reviewer photos, telling how magical this stuff is. (Fine print: the photos are those of models.) A quick search for "NatureFresh" brings you an abundance of reviews stating the product never shipped, people received only partial shipments, or the product didn't work and they couldn't find recourse. That's no surprise to me, but I'm a scientist and rather savvy to internet crap. Lots of elderly and kind human beings were ripped off...

BUT WAIT, THERE'S MORE! A few minutes later, what did I get in my email? (I use Incognito mode and Duck Duck Go for searching.) I had an email from PayPal offering me 10% off on any order for NatureFresh products.

SERIOUSLY, KIM?! Not only do you advertise 100% crap products, you allow advertising from companies that reach into your email with even more hard-core advertising tactics. I wonder how much she gets for every click? I can guarantee you this much -- she doesn't NEED the money!

Thumbnail of user thorfinnt
15 reviews
59 helpful votes
December 11th, 2019

Positive reviews of products, payed for by the companies that sells the products.
Not to be trusted.

Thumbnail of user patreciag1
1 review
4 helpful votes
October 25th, 2020

Been trying since July to cancel my subscription. No response no matter what I use. Phone? No oe answers because of covid. Email to support, no response, contact form on website> no response. Tried to contact company 10 days before my first month was up, no resoonse got charged Aug anoher 4.99. Cars company got me a refund. In Sept another 4.99 charge, tried contacting them again all three ways no response, card company got me a refund. Now it is Oct and I have been charged AGAIN 4.99. Still no response. Tried to complain to BBB in Phoenix but they are not a member. Will have to contact card company again. This is now four months and should not be this much trouble to cancel a subscription. Oh and the reason I canceled was because I never got any response to my questions in July my router was hacked. Got no help and now can't get rid of the monthly charge. SOMEONE READ THIS AND CANCEL MY SUBSCRIPTION PLEASE

Thumbnail of user bretn3
1 review
4 helpful votes
May 3rd, 2019

Perhaps none of you will see this. But, I was not very Pleased of the misleading info and was on hold for over 30 minutes. Monica, answered the phone and I informed her that I had served in the Armed Forces, She was happy to advise me they love their Armed Forces service people. I told her I had read an Article concerning a Hidden sound setting on the TV which will improve the Sound. That I had invented a Device to help improve the Sound of the Majority of TV's in use today. She informed my that I could not mention the product unless Kim asked me what it was!. I informed her I did not have to mention the Product name but rather that it is a Sound Bar Alternative a TV Sound Reflector. She said ok there is one call ahead of you. For Over 30 minutes I held on the Line to tell my Story. Then Andrew came on the Line and said Sorry there are to Many Calls ahead of you and we don't have time for you and it does not fit the Topic discussion. You Invented a Sound Bar Right. I said No a Sound Bar Alternative. Talk about leaving a Soldier behind, not to mention misleading. I hung up and thought about it and thought a while, if this is true what Andrew said then If I were to call back the Line should ring busy. Well guess what, Andrew pick up the line and I ask to speak concerning the topic of The sound, He claimed they felt all I wanted to do was sell the Product. I asked since he mentioned about the Topic how would one know when to call to be on the right Topic discussion, he then claimed that, topic did not matter on a Open call. I just started following this Show and I am now never going to follow anything concerning this Show. Thumbs down on how you handled this. Lets see if you will allow this Post

Thumbnail of user timn21
2 reviews
20 helpful votes
April 5th, 2016

Kim used to be great... Until she got greedy. If you sign up with her sight You'll get tons of email. In order to get any useful info you have to pay her.

Thumbnail of user brandyb25
1 review
7 helpful votes
March 3rd, 2017

I have been a Kim fan for over 15 years and learned so much from her site as well as hearing her digital minute on our local radio station. Through her website you can sign up for as many or as few of her emails as you want, however, they are all packed with helpful information. Her web store has many digital items to make your life easier. Have a computer issue or just want to see what is going on? Log into the forum for help from other Kim fans. Anytime I have a digital question, I turn to Kim first.

Thumbnail of user jeffs210
1 review
7 helpful votes
March 2nd, 2017

There is an immense amount of information and it's written so you don't have to have an IT degree to understand it. It keeps you up to date on the latest security threats and has reviews and recommendations for free or inexpensive software alternatives for those who can't afford the big expensive stuff. While there is more available if you subscribe there is plenty of helpful information for free. I highly recommend it as a great source for information on all things digital.

Thumbnail of user harriety2
3 reviews
1 helpful vote
March 8th, 2017

If you ever want to learn anything digital, Komando.com is the place to go. Because of listening to Kim Komando on the radio and internet and reading information on her website, I'm now the go-to techie person for our family and friends!

She's the digital expert. Her gift is the ability to explain technical stuff without making you feel stupid. Kim makes you feel smarter in a way you can share what you learned with others, too.

I've purchased from Komando.com and the service was great.

Service
Value
Shipping
Quality
Thumbnail of user kathyw98
1 review
7 helpful votes
March 2nd, 2017

Enjoy being a part of Kim's Club as I appreciate keeping abreast of all the new technologies and hints. Thanks, Kim!

Thumbnail of user garys194
1 review
5 helpful votes
March 3rd, 2017

Kim Komando has helped me over the years, with so many issues, whether software, antivirus, computer hardware, TV, smart phones, whatever. Her site is full of helpful information, tech tips, warnings of new viruses, ID theft, privacy, new products, etc. If you have a question, you can look for answers in the forum section, email Kim, or call into her talk radio show. She has so much free information on her site, where you can sign up for her free newsletters, podcasts, etc., and if you join Kim's Club, you can download her shows on podcast, where you can listen at your leisure, post questions, or answer questions of other members, in the forum section, and as a premium member, you can even watch her live shows, where you can join in the chat room, or watch the show later on your computer, tab, phone, etc. It's no wonder why Kim is known as "America's Digital Goddess"!

Service
Value
Shipping
Returns
Quality
Thumbnail of user anitac33
1 review
1 helpful vote
March 7th, 2017

Kim has an extraordinary ability to communicate and help resolve everyday technology issues that can appear complex and overwhelming, not to speak of frustrating, for most of us. Her warmth and care to every detail, makes it so easy to follow her lead, and the addition of humor makes it all so much fun! And technology has never been fun for me.! This is an unusual and much appreciated talent.

Thumbnail of user jamesd302
1 review
7 helpful votes
March 2nd, 2017

Kim has helpful information on computers, phones, TV's and our digital lifestyles. I get informed of potential threats as soon as possible. Her site is searchable for answers to many questions. I have been a listener for many years and I have heard her help callers from all over. She is a generous person and has helped military families to communicate with each other.

Thumbnail of user lindag181
1 review
1 helpful vote
March 8th, 2017

I have been referring to Kim's website for years, have subscribed to the newsletters that interests me and access her webpages, forums and current news whenever I need specific information. I even found it well worth the membership fee to access members only areas which includes participating in the chat while watching the program in real time.

Thumbnail of user daniellel51
1 review
3 helpful votes
March 3rd, 2017

Kim Komando is an inspiring human being for many reasons. Hard work spotlights the character of people, and Kim has worked hard her entire life. I enjoy listening to Kim's show every weekend because not only does she provide information to help me navigate the constantly changing world of technology, but she also makes safety recommendations for managing kids when using the internet. Thank you for giving such sound advice Kim! The internet can be a dangerous place for our young generation and you have helped me learn about ways to decrease this risk. Kim, you are generous, kind, and always thinking of others. Thank you for sharing your wisdom and loving spirit on the radio!

Service
Value
Quality
Thumbnail of user virginiak15
1 review
14 helpful votes
March 2nd, 2017

Kim is my daughter and I would like to share the inside scoop on her and her business.
She has at least 30 years of computer experience. Kim went to work with me at Bell Labs when she was 10 years old. There she worked with computers and technology that was 20 years ahead of its time. She continued on to obtain her Computer Science Degree from ASU. And, she is learning and answering questions every moment of her waking hours, even on her vacation, because technology does not wait.
With her vast experience she can get to the core of a listener or readers problem and give them advise on how to conquer a problem or stumbling block.
Learning and maintaining a high level of digital knowledge, skill, expertise and giving a common sense presentation is a costly assignment. Not only in working at least 60 hours a week, but in real money. Kim buys and tests products in anticipation of the needs of her listeners and readers. Her business required a building to house servers, computers, programs, furniture and staff to meet the needs of her listeners and readers. Of course, she provides benefits to her employees, ongoing maintenance and enhancements. I wish everything in life could be free. But that type of society does not really work. Thank God for her entrepreneurial spirit, strength, ambition and willingness to help people. I am a person who does not mind paying taxes, because I am happy I was able to earn the money. As her mother, I feel an overwhelming sense of happiness when perfect strangers tell me how she made a positive difference in their lives. To make a difference in one persons life is an accomplishment and she makes a difference in people's lives on a minute by minute bases.

Thumbnail of user jeannien4
1 review
7 helpful votes
March 2nd, 2017

Kim Komando has been a USA Today columnist for years and hosts the largest radio show about tech. She KNOWS her stuff! Love her and the site! Be sure to join her Club. It's cheap and you get all the shows on podcast and webcast!

Thumbnail of user bobc116
1 review
8 helpful votes
March 2nd, 2017

Great, easy to navigate site full of very helpful information. Kim's site has helped me numerous times with problems I've encountered and she has kept me up to date with technology.

Thumbnail of user bobh64
4 reviews
14 helpful votes
March 10th, 2014

What a great site - although a little cluttered with ads. Kim knows her stuff and it's worth passing on to others!

Thumbnail of user annettas
1 review
6 helpful votes
April 18th, 2013

Site has good information that a novice can use. She tests all websites and downloads before offering them so you can be sure of no threats to your computer.

Sitejabber for Business

Gain trust and grow your business with customer reviews.

About the business

Komando.com, home of the Kim Komando Show, is your source for the latest news on everything digital including security threats, scams, tips and tricks.

How do I know I can trust these reviews about Kim Komando?

  • Sitejabber’s sole mission is to increase online transparency for buyers and businesses
  • Sitejabber has helped over 200M buyers make better purchasing decisions online
  • Suspicious reviews are flagged by our algorithms, moderators, and community members
Have a question about Kim Komando?

Is this your business?

Claim your listing for free to respond to reviews, update your profile and manage your listing.

Claim Your Business