• Kyvno

Kyvno

Overview

Kyvno has a rating of 3.65 stars from 76 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with Kyvno most frequently mention customer service, split king, and great product. Kyvno ranks 6th among Mattress sites.

  • Service
    18
  • Value
    42
  • Shipping
    42
  • Quality
    53

Proactively asks for customer feedback

This company responds to reviews on average within 18 hours

Positive reviews (last 12 months): 33.3%
Positive
1
Neutral
0
Negative
2

Instant Feedback

152 reviews

5
See all photos

What reviewers want you to know

Positive highlights

  • If the bed is as good as their customer service and fast delivery I will be an extreme pleased customer.

Critical highlights

No critical highlights yet

How would you rate Kyvno?
Top Positive Review

“This is a great product”

Rita P.
2/20/24

The bed is as it was described on the website. I've only slept on it for a few nights, but it's very comfortable. The directions were easy to follow to set up the base.

Top Critical Review

“They do not honor there ten yr warranty”

Sean C.
7/26/23

I bought bed three years ago at first it was a good bed but now it has an indentation that won't go away like it is supposed to and it is uncomfortable they will not honor there 10 yr warranty

Reviews (76)

Rating

Timeframe

Other

Reviews that mention popular keywords

customer service (21)
Thumbnail of user ritap447
1 review
0 helpful votes
February 20th, 2024
Verified purchase

The bed is as it was described on the website. I've only slept on it for a few nights, but it's very comfortable. The directions were easy to follow to set up the base.

Reason I chose this business:

The price was right and I liked that it’s manufactured stateside. The website was easy to navigate and the trial period and free shipping were also a consideration.

Reason I chose this product:

I wanted a bed that that each side could be controlled independently and could be set to zero gravity for my husband who has sleep apnea.

Quality
Thumbnail of user gingerm162
1 review
0 helpful votes
June 6th, 2022
Verified purchase

Great quality bed especially for the price! This is our second on we have purchased for our home in the past 2 years. Shipping was delayed this time FedEx misplaced one of the big boxes. Easy to put together and use. We will probably end up purchasing another one for our other daughter during the next big sale.

Value
Shipping
Quality
Thumbnail of user chritiannak
Christianna S. – Kyvno Rep

Hi Ginger! We're absolutely thrilled to hear that you love your Kyvno beds! Thank you for taking the time to leave us a review! We truly appreciate return customers and will continue to be here to support you and your future Kyvno beds!

Warm Regards,
Christianna
Kyvno Care Team
844-667-2794
info@kyvno.com
M-F | 7am - 4pm CST

Thumbnail of user snehag14
1 review
0 helpful votes
November 24th, 2023
Verified purchase

I wish it was easier to order and less costly
The bed is moving together instead of one

Quality
Thumbnail of user chritiannak
Christianna S. – Kyvno Rep

Hi Sneha, we thank you for your order and appreciate your feedback! We believe everyone should be able to have a good night's sleep which is why we provide the benefits of our gel-cooling memory foam mattress with fully adjustable base and wireless remote at the lowest price possible. We're proud to say, we are currently the lowest price in the market for an excellent quality bed! We're confident you'll enjoy your new bed but please contact us at the number or email below should you have any questions along the way! Happy Sleeping!

Sincerely,
Kyvno Care Team
844-667-2794
info@kyvno.com

Thumbnail of user warrenh128
1 review
0 helpful votes
January 9th, 2021
Verified purchase

Having purchased my Kyvno adjustable bed several years ago for my wife I found I benefited from it as much as she did. Great product at a very reasonable price was only the beginning. Kyvno has set themselves apart with the very best customer service you could imagine. Whenever I have a question or problem large or small, this company respond imeditly to resolve the situation. If you are in the market for an adjustable bed, this is the company for you. Sweet dreams

Reason I chose this business:

Price, quality

Reason I chose this product:

Part of package

Service
Value
Shipping
Quality
Thumbnail of user chritiannak
Christianna S. – Kyvno Rep

Awesome! So glad to hear our team took care of you Warren and thank you for sharing your experience with us!

Kyvno Care Team
844-667-2794
www.kyvno.com
info@kyvno.com
M-F | 7am - 4pm CST

Thumbnail of user michellec2546
1 review
0 helpful votes
March 24th, 2022
Verified purchase

We are so happy with our new split king bed. When we got it home, one of the beds didnt work properly. We contacted kyvno with the problem and they suggested an option that didnt work. It took two more times to find a solution. We never felt like they were trying to not help. Which we all know that is hard to find in a company these days. Thanks so much kyvno for being so easy to deal with.

Thumbnail of user chritiannak
Christianna S. – Kyvno Rep

Hi Michelle! Thank you so much for sharing your experience with us! We are so happy to have assisted you and will continue to be here should you need anything in the future. Thank you for being a part of Kyvno!

Thumbnail of user aaronp346
1 review
0 helpful votes
September 13th, 2021
Verified purchase

I suffered from lower back pain for years before I bought my Kyvno. The mattress has just the right amount of support without being overly firm. The adjustable base has allowed me to adjust my bed to relieve the stress on my lower back. Also the customer service I received while obtaining a replacement remote control was outstanding! They made it so effortless they all but hand delivered it to my residence. I will definitely recommend to everyone I know in the market for a fantastic adjustable base bed.

Thumbnail of user chritiannak
Christianna S. – Kyvno Rep

Hi Aaron,

We can't tell you how glad we are to hear your Kyvno bed is helping to relieve some of your back issues! And it truly means the world to us that you took the time to tell us about your recent customer service experience. We're so happy we provided stellar customer service which is always our goal! Thanks again and take care! :)

Sincerely,
Kyvno Care Team,
844-667-2794
info@kyvno.com
M-F | 7am - 4pm CDT

Thumbnail of user shakirag2
1 review
0 helpful votes
July 25th, 2022
Verified purchase

Amazing for Price good quality easy assembly arrived on time has lasted for over four years still looks brand new will probably last another 10 years and they replace my remote quickly after four years of use

My mouth needed replacement and they quickly replaced it and quickly sent it and arrived very quickly and it was awesome just started working on the right side of the bed without them even asking which remote need a replacement just wow

Service
Quality
Thumbnail of user chritiannak
Christianna S. – Kyvno Rep

Hi Shakira, we're so glad we were able to get you taken care of! Thank you so much for sharing your experience with us and we will be here should you need anything else for your Kyvno bed!

Sincerely,
Kyvno Care Team
info@kyvno.com
844-667-2794
M-F | 7am - 4pm CST

Thumbnail of user seanc1071
1 review
0 helpful votes
July 26th, 2023
Verified purchase

I bought bed three years ago at first it was a good bed but now it has an indentation that won't go away like it is supposed to and it is uncomfortable they will not honor there 10 yr warranty

Service
Value
Shipping
Returns
Quality
Thumbnail of user chritiannak
Christianna S. – Kyvno Rep

Hi Sean, we're sorry to hear about your situation. We have solid customer-friendly support system around our 10 year warranty. Since a free replacement was not deemed permissible, the condition of your mattress would have had to be outside of a manufacturing defect and/or caused by usage or improper care. We apologize for any inconvenience but please feel free to contact our Kyvno Care Team should you decide to purchase a replacement mattress for your bed set. We appreciate your feedback.

Sincerely,
Kyvno Care Team
844-667-2794
M-F | 7am to 4pm CST

Thumbnail of user amyt501
1 review
1 helpful vote
May 22nd, 2020
Verified purchase

I haven't slept through the night in a couple of years, always waking up at least two times with hip and shoulder pain. I have had the bed 2 days and have slept through the night both nights. There was a storm last night with thunder evidently and I didn't hear a thing. I also told myself "I don't really need the adjustable part, I'll probably not event use that." I tried the zero gravity and was amazed at the comfort especially since I'm have some hip pain. It was great. Maybe I will use zero gravity!

Reason I chose this business:

Recommended by my brother in law and his wife. The price was reasonable and included the base.

Reason I chose this product:

Main reason was price comparison.

Value
Shipping
Quality
Thumbnail of user chritiannak
Christianna S. – Kyvno Rep

Hi Amy! This is SUCH awesome news! We absolutely love hearing that you're sleeping better than ever and sincerely thank you for sharing your experience with us. Definitely keep enjoying the Zero Gravity position, which takes all the weight off of your hips and lower back for a "floating" effect. Thanks again and happy sleeping!:)

Sincerely,
Christianna
Kyvno Care Team
844-667-2794
M-F, 7am - 4pm CST
www.kyvno.com

Thumbnail of user tanao5
2 reviews
0 helpful votes
December 13th, 2021
Verified purchase

I have been looking for an adjustable bed for awhile. I just had a hard time justifying the price tag of most of the ones I saw. And with the 120 day trial. What did I have to loose? And this kit doesn't break the bank! My old mattress was so broke down, that the new mattress felt more firm than i was used to, but a good firm! My husband and I just love being able to lay in bed with the head and legs elevated. My husband has a problem with acid reflux, so keep the head slightly elevated at night really helps him too.

Thumbnail of user chritiannak
Christianna S. – Kyvno Rep

Hi Tana, we are so thrilled you and your husband are happy with your Kyvno! Kyvno believes that great sleep should be affordable! This is why we designed this bed to adjust to your needs, without breaking the bank. :) Thanks again and welcome to the Kyvno family!

Kvyno Care Team
844-667-2794
info@kyvno.com
M-F | 7am - 4pm CST

Thumbnail of user jessp76
1 review
0 helpful votes
April 19th, 2021
Verified purchase

I've had the kyvno bed for almost a year now. My husband and I added a gel mattress cooling topper to it and it's been amazing. Recently I accidentally washed one of the remotes, I just grabbed all the sheets not looking and through them in the washer. I tried to save the poor thing after it's terrible water infused roller coaster ride in the washer but it was hopeless. I emailed Kyvno about a replacement remote and after a little back and forth. Mostly me being out of town I was able to get a new remote which is programmed and now I'm back to having a fantastic bed.

awesome thank you so much for getting me a new remote.

Reason I chose this business:

Honestly the price of the bed and the reviews.

Reason I chose this product:

We wanted an adjustable split king for tv watching in our bedroom. The price was fantastic since it was the same as the price of just the base with other carriers and this one came with a very nice memory foam mattress. We told our parents about it and they got one too!

Service
Quality
Thumbnail of user chritiannak
Christianna S. – Kyvno Rep

Hi Jess, We're so glad we got your remote replaced and that you're back to enjoying your bed! Reviews like this mean the world to us and we'll continue to work hard to meet all our customers needs. Thank you for being a part of the Kyvno family and for sharing the your experience. :)

Sincerely,
Kyvno Care Team
www.kyvno.com
info@kyvno.com
844-667-2794
M-F | 7am - 4pm CST

Thumbnail of user garyl627
2 reviews
0 helpful votes
March 26th, 2021
Verified purchase
• Updated review

Everything has been great except for price changing from $1399. 00 in Amazon cart to $1599. 00.
Gary Lloyd
*******@windstream.net

Customer service was helpful in placing order, I appreciated discount.

Reason I chose this business:

Product and pricing

Reason I chose this product:

Seemed to be good product and value

Service
Value
Shipping
Quality
Everything has been great except for price changing...
March 19th, 2021
Verified site experience
• Previous review

Everything has been great except for price changing from $1399. 00 in Amazon cart to $1599. 00.
Gary Lloyd
*******@windstream.net

Thumbnail of user nathanv33
1 review
0 helpful votes
February 2nd, 2020
Verified purchase

We are new to the bed, I wanted to share my first impressions. The packaging was well done, and the set up was straight forward. The motors are quiet and movement fluid. We purchased the split king, and I was hoping the mattresses would come together better, but the mattress has soft edges and no lateral mattress retention system. Looking forward to my first nights sleep on it tonight!

Value
Shipping
Quality
Thumbnail of user chritiannak
Christianna S. – Kyvno Rep

Thank you so much for your sincere review! Please let us know if we can help you with anything along the way while you adjust to your new bed at 844-667-2794 or at info@kyvno.com!

Thumbnail of user donnah915
1 review
0 helpful votes
September 18th, 2020
Verified purchase

When our split king bed arrived only one side operated as it should. Apparently the control box needed to be replaced. But we called Kyvno and spoke with Denise who was more than willing to help resolve the problem. We received the new control box pretty quickly & now our bed is functioning well! We really enjoy this bed! Thank you!

Thumbnail of user chritiannak
Christianna S. – Kyvno Rep

Hi Donna! We're so happy we were able to resolve this issue quickly and get you up and running. Thank you for sharing your experience and we're thrilled that you are enjoying your new adjustable bed!

Happy Sleeping!
Kyvno Care Team
www.kyvno.com
info@kyvno.com
877-667-2794
M-F | 7am - 4pm CST

Thumbnail of user happys449
1 review
0 helpful votes
February 21st, 2022
Verified purchase

Had a very good experience when ordering my bed and recurved the bed in less than a week as expected.

I didn't get a confirmation of my purchase because they got my email incorrect

Service
Quality
Thumbnail of user chritiannak
Christianna S. – Kyvno Rep

Hi Happy! Thank you so very much for your feedback and we hope you're enjoying your new bed! We certainly apologize for the incorrect email. Our confirmations are automated with the email you entered in at checkout. However, please let us know if we can update that on your account. Thanks again and welcome to the Kyvno family!

Thumbnail of user joyceb223
1 review
0 helpful votes
January 9th, 2020
Verified purchase

We are still waiting to get the bed. Somewhere I suppose fedex has both of the ones I ordered before thanksgiving.

* Kyvno attempted to help this customer through the Sitejabber Resolution Center, but the customer did not respond

Thumbnail of user lauriew396
1 review
0 helpful votes
July 25th, 2022
Verified purchase

This is the best mattress I have ever slept on and I am 69 years old!

Quality
Thumbnail of user chritiannak
Christianna S. – Kyvno Rep

Hi Laurie! Thank you so much for the kind words! We're so glad to hear you're happy with your bed.

Sincerely,
Kyvno Care Team
info@kyvo.com
844-667-2794
M-F | 7am - 4pm CST

Thumbnail of user marilynh343
1 review
0 helpful votes
October 26th, 2020
Verified purchase

Comfortable, very adjustable, helps with neck issues, acid reflux and back. Love to read in bed. This bed is perfect for that. I would do a commercial for it!

Thumbnail of user chritiannak
Christianna S. – Kyvno Rep

Hi Marilyn, what a stellar review! We are so thrilled Kyvno is helping with all these issues which is actually what it is designed to do! We would love for you to share your feedback on our website under the reviews section if you have a moment. We'd also love to feature you on our social media if you can contact us or tag us at@KyvnoSleep on Instagram or Facebook!

Thanks again and happy sleeping!

Kyvno Care Team,
844-667-2794
www.kyvno.com
info@kyvno.com
M-F | 7am - 4pm CST

Thumbnail of user alans1124
1 review
0 helpful votes
August 3rd, 2022
Verified purchase

I recently moved and the bars for my king adjustable bed got lost. I contacted Kyvno and they were extremely helpful. The sent me a pair of new for just the cost of Shipping and Handling.

Great and very helpful!

Reason I chose this business:

Great product for the price!

Reason I chose this product:

Wanted an adjustable bed that didn't break the bank.

Service
Quality
Thumbnail of user chritiannak
Christianna S. – Kyvno Rep

Hi Alan! We're so pleased we were able to get you taken care of and that you enjoy your Kyvno bed! Thank you for sharing your experience with us - it means so much!

Sincerely,
Kyvno Care Team
844-667-2794
info@kyvno.com
M-F | 7am - 4pm CST

Thumbnail of user katr91
1 review
0 helpful votes
May 4th, 2022
Verified purchase

Great bed, fantastic quality, excellent price, responsive thorough customer service and I have never slept better in 4 decades!

Thumbnail of user chritiannak
Christianna S. – Kyvno Rep

YEESS! This is the BEST kind of review we could ever receive to know Kyvno is making a real difference in your quality of sleep! We're so thrilled to hear you are also happy with your experience with our customer service. Thank you and welcome to the Kyvno family!

Thumbnail of user warrenh126
1 review
0 helpful votes
December 30th, 2020
Verified purchase

Initially bought the adjustable bed to help in my wife's recovery from surgery and did not believe it would be the bed for me, boy was I wrong. I'm getting the best sleep ever. However I did have a minor problem with one of the remote control units. As soon as I notified
Kyvno they began acting to correct the problem. I have never had a company respond to my request so quickly and efficiently. Great product at a very reasonable cost with great service to boot. I recommend them to everyone. Keep up the great work Kyvno.

Thumbnail of user chritiannak
Christianna S. – Kyvno Rep

Hi Warren! Thank you very much for sharing your experience! We're so glad our bed is able to provide quality sleep for you and your wife. We strive to provide supportive and easy customer service, so it's great to hear we were able to assist you. Please continue to reach out in the future should there be anything at all we can help with. Happy Sleeping!

Kyvno Care Team
www.kyvno.com
info@kyvno.com
844-667-2794
M-F | 7am - 4pm CST

Thumbnail of user verah51
1 review
0 helpful votes
August 13th, 2020
Verified purchase

I found this company though Amazon but I was happy that I was able to save on shipping by ordering though the company itself. The only downside to the whole process is shipping via FedEx... I wish it was shipped via UPS. Otherwise, well packaged, impressive 12 inch mattresses and nice upholstered bases. Set up was quick, easy to operate. First impression: impressive.

Reason I chose this business:

We are upgrading our "medium firm" 10 year old mattress. I liked that it came as a package deal/kit with everything included. I also appreciated free shipping and no cost to return if we are not satisfied.

Reason I chose this product:

I really was intrigued in trying a movable base but was not willing to pay for a sleep number bed... We were looking for a memory foam mattress so this kit made sense to try.

Value
Shipping
Quality
Thumbnail of user chritiannak
Christianna S. – Kyvno Rep

Hi Vera, that's fantastic news! So glad you're impressed with our service and your Kyvno kit! Are goal is for your Kyvno bed to continue to impress you and provide the quality sleep you deserve!

Happy Sleeping,
Kyvno Care Team
www.Kyvno.com
info@kyvno.com
844-667-2794

Thumbnail of user sharoni106
1 review
0 helpful votes
April 30th, 2020
Verified purchase

I ordered about a year ago, moved again and the movers didn't put on metal holders. So I asked if I could order separately. They are sending them to me FREE! I couldn't believe it! What Great customer service!

Reason I chose this business:

Price and my son bought one

Value
Shipping
Quality
Thumbnail of user chritiannak
Christianna S. – Kyvno Rep

Thank you sharing your experience, Sharon! We're excited for you to try out your new bed and hope you love it. Thanks for the suggestion and I've passed it along to our development team!

Warm Regards,
Christianna
Kyvno Care Team
844-667-2794
M-F, 7am-4pm CST
www.kyvno.com

Thumbnail of user deanr203
1 review
0 helpful votes
January 28th, 2022
Verified purchase
• Updated review

Kyvno's customer service is awesome, this bed is very comfortable!

Reason I chose this product:

Past reviews, price point and overall personal needs.

Quality
Thumbnail of user chritiannak
Christianna S. – Kyvno Rep

Hi Dean! We sincerely appreciate your feedback and are so very happy to hear that your bed is comfortable! Welcome to the Kyvno family and please reach out should you ever have any questions about your Kyvno bed! Thank you again and take care. :)

Sincerely,
Kyvno Care Team
844-667-2794
info@kyvno.com
M-F | 7am - 4pm CST

This purchase has been an absolute nightmare to date
February 24th, 2022
Verified site experience
• Previous review

This purchase has been an absolute nightmare to date. We have received 2 of the four packages needed and are now way past the initial ship dates. Worse yet, the two missing packages have no tracking information available and all we have is a frame (1 of the two) and one mattress.

* Kyvno attempted to help this customer through the Sitejabber Resolution Center, but the customer did not respond

Thumbnail of user stevenr1570
1 review
0 helpful votes
July 21st, 2022
Verified purchase

Bed was easy to assemble, however, it was heavy to turn over. I liked the way it operates. I wish the control cable was longer, don't know if I can get an extension.

Thumbnail of user chritiannak
Christianna S. – Kyvno Rep

Hi Steven! Thank you so much for the feed back and we'll be sure to share it with our product development team. We're so glad to hear that you're happy with your bed and please let us know if there is ever anything we can help you with!

Sincerely,
Kyvno Care Team
info@kyvo.com
844-667-2794
M-F | 7am - 4pm CST

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From the business

Kyvno is the most affordable, all-inclusive sleep solution, creatively engineered to revolutionize your sleep and your life! Kyvno Bed Kits include an adjustable base, a gel-cooling memory foam mattress, and a wireless remote control.

Business History

Kyvno’s story started as a dream … a desire to live an extraordinary life that is more passionate, vibrant and active. This idea was combined with a mission to empower sleepers to take control of their own sleep experience in a big way. So, we reached for the stars and devised a stellar sleeping solution that dreamers everywhere can afford! The Kyvno memory foam adjustable bed provides a fresh approach to catching ZZZs, so you wake up rejuvenated and ready to step up to the starting line of your best life each day.

Kyvno is what dreams are made of, literally. The Kyvno Kit comes in full, queen, and split king, and it's comprised of an adjustable base, a gel-cooling memory foam mattress, and a wireless remote control.

Created specifically for those who lead an active lifestyle, the adjustable frame allows sleepers to achieve spinal cord support, reducing aches, pains and other pesky kinks that can hold you back from the perfect snooze session. Oxygen flow is maximized with customized posture support, which minimizes asthma and other breathing problems. Adjust your Kyvno to the position that meets your needs with the touch of a button--zero gravity position, anyone?! The memory foam mattress improves blood circulation and raises oxygen levels, helping you fall asleep faster and stay asleep longer. The mattress is also infused with gel-cooling beads that improve airflow, keeping you cool while you sleep.

There's a reason why wellness gurus love memory foam adjustable beds. They're proven to drastically enhance sleep, allowing you to live your best life! Shop Kyvno and enjoy free shipping (yup, all the time!), hassle-free returns, a 120 day sleep trial, and a 10 year warranty!

Company Representative

Thumbnail of user chritiannak
Christianna S.
Director of Marketing & Operations
Typically responds within 18 hours

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