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Claim Your BusinessDon't order anything from these folks. I made the mistake of ordering 30 yards of metallic ribbon. Who sends out an order of ribbon in two pieces. Yup, that's what they did. What's worse when I called they didn't think there was a problem with it! The order came wrapped around a piece of dirty cardboard with the yardage scribbled across the top. The other part came in the same disarray. They said they would issue a refund less a 25% re-stocking fee. Say what! Re-stocking... it came to me from a barn. They were rude, un-accommodating and clue-less about how to ship out an order professionally. Never order anything from Lace Heaven... you've been warned.
Don't order anything from these folks. I made the mistake of ordering 30 yards of metallic ribbon. Who sends out an order of ribbon in two pieces. Yup, that's what they did. What's worse when I called they didn't think there was a problem with it! The order came wrapped around a piece of dirty cardboard with the yardage scribbled across the top. The other part came in the same disarray. They said they would issue a refund less a 25% re-stocking fee. Say what! Re-stocking... it came to me from a barn. They were rude, un-accommodating and clue-less about how to ship out an order professionally. Never order anything from Lace Heaven... you've been warned.
Is this your business?
Claim your listing for free to respond to reviews, update your profile and manage your listing.