• La Prairie

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Overview

La Prairie has a rating of 4.21 stars from 7 reviews, indicating that most customers are generally satisfied with their purchases. La Prairie ranks 184th among Skin Care sites.

How would you rate La Prairie?
Top Positive Review

“Customer feedback on Sunita Chauhan who is situated at your David Jones, Castle Hill location.”

Bianca P.
7/25/22

I would like to provide some customer feedback on Sunita Chauhan who is situated at your David Jones, Castle Hill location. Sunita has provided exceptional customer service, through her extensive product knowledge and was able to utilise that knowledge to guide me through my personal needs to ensure best possible outcome for me individually. It is also worth noting that Sunita is extremely engaging and a pleasure to interact with. I look forward to further dealing with Sunita. Regards Bianca

Top Critical Review

“Getting the run around”

karen r.
10/10/19

After spending $730.00 on just 2 products, I requested a few samples. However, after getting and going back and fourth with these customer service people, no samples EVER came to my home. I got several emails asking what I wanted and after filling out the form, they said it was going to "review board?" what on earth is that? It's a free tiny little sample. YOU would think they would respect their customers. Sick of waiting for a tiny little tube!

Reviews (7)

Rating

Timeframe

Other

Thumbnail of user biancap82
1 review
0 helpful votes
July 25th, 2022

I would like to provide some customer feedback on Sunita Chauhan who is situated at your David Jones, Castle Hill location.

Sunita has provided exceptional customer service, through her extensive product knowledge and was able to utilise that knowledge to guide me through my personal needs to ensure best possible outcome for me individually.

It is also worth noting that Sunita is extremely engaging and a pleasure to interact with.

I look forward to further dealing with Sunita.

Regards

Bianca

Thumbnail of user alaiac1
Amy X.
1 review
0 helpful votes
July 11th, 2020

I don't know where to start with them. Never has a brand worked so well on my pimples and acne scars as much as them. Their serums and face creams are my favorite. Thanks for the wonderful products.

Thumbnail of user karenr606
1 review
0 helpful votes
October 10th, 2019

After spending $730.00 on just 2 products, I requested a few samples. However, after getting and going back and fourth with these customer service people, no samples EVER came to my home. I got several emails asking what I wanted and after filling out the form, they said it was going to "review board?" what on earth is that? It's a free tiny little sample. YOU would think they would respect their customers. Sick of waiting for a tiny little tube!

Thumbnail of user cathrinad
Nicole Z.
1 review
0 helpful votes
February 13th, 2020

I love the Skin Caviar products by them the most and that's what I usually purchase from them. My favorite products are the Skin Caviar Liquid Lift and the Skin Caviar Luxe Eye Cream because they work wonders. My eyeballs have disappeared after 2 months of use and my skin looks brighter as well. Thanks

Thumbnail of user juliat149
2 reviews
3 helpful votes
August 7th, 2020

Trop chère pour ce qu'il est. D'ailleurs, ils mettent beaucoup d'eau dans leur produits de beauté. Si de l'eau s'agit du premier parmi les ingrédients dans ta crème, laisse bét.

Thumbnail of user suer15
7 reviews
22 helpful votes
April 2nd, 2013

This store has great skin care products. I love their anti aging serum. I have really noticed a difference since I started using it. I also really like their under eye gel. I used to have dark circles under my eyes, and now they are vastly improved.

Thumbnail of user jannyl3
2 reviews
5 helpful votes
November 20th, 2018

I broke out using this brand skin care products. I suffered for 6 months. Spent 1000s dollars going to dermatologist for the brake out. OMG!

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