• Laptops-fan.com

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Overview

Laptops-fan.com has a rating of 3.5 stars from 4 reviews, indicating that most customers are generally satisfied with their purchases. Laptops-fan.com ranks 77th among Computer / Laptop Parts sites.

  • Service
    2
  • Value
    2
  • Shipping
    2
  • Returns
    1
  • Quality
    2
Positive reviews (last 12 months): 100%
Positive
1
Neutral
0
Negative
0
How would you rate Laptops-fan.com?
Top Positive Review

“A good laptop fan, came in about two weeks”

Yevhen P.
3/25/24

Hello! I ordered a cpu laptop fan; it came in about two weeks or so, functioning very well. Yes, it came from China, but still was worth wait.

Top Critical Review

“DO NOT BUY FROM HERE!”

Brittany S.
12/23/20

DO NOT BUY FROM HERE. I ordered a Razerblade 15 replacement fan and paid an extra $35 for express shipping (2-5 days). When it arrived it was an Asus fan. I immediately contacted them and their first response was with the FULL NAME AND SHIPPING ADDRESS of another customer who accidentally got my fan (and I, apparently, had his). They asked me to ship my fan TO THE OTHER CUSTOMER and they will ask him to do the same. I demanded a refund for it all since I was immediately uninterested in working with their customer service (by the way, they are using fake names despite their real names showing up from their Gmail address). They told me they couldn't cancel it, but that it would be faster for me to wait for this other customer to ship the fan they received to me... so then I asked for a refund on my express shipping cost since I obviously did not get what I paid for. They refused that explaining it would cost them money (boohoo, that's really not your customer's problem to fix) and instead tried to offer me "$5 for compensation". FIVE dollars? On a $107 purchase? Not a chance. I am currently 18 emails in, and after refusing their ridiculous offers again and again they now apparently ARE able to cancel my order and give me a full refund. However, now they are trying to hold my refund hostage until I am able to send them the tracking number for the package they want ME to ship to the rightful customer on the other side of Canada (I'm in Ontario, this other customer who I know their full name and address of lives in BC). This is so absolutely ridiculous I can't even believe it. Do NOT order from here. They have horrendous business practices and they are just about as close to a scam as any other random Chinese-based website pretending to be a North American company. OH YEAH, don't let the name fool you. It's a Chinese company and none of it is Canadian or based Canada. This is not their only website, so be wary of them in every version they have online. As I'm writing this I'm still going back-and-forth with them. Don't give this place ANY of your money.

Reviews (4)

Rating

Timeframe

Other

Thumbnail of user brittanys309
1 review
0 helpful votes
December 23rd, 2020

DO NOT BUY FROM HERE. I ordered a Razerblade 15 replacement fan and paid an extra $35 for express shipping (2-5 days). When it arrived it was an Asus fan. I immediately contacted them and their first response was with the FULL NAME AND SHIPPING ADDRESS of another customer who accidentally got my fan (and I, apparently, had his). They asked me to ship my fan TO THE OTHER CUSTOMER and they will ask him to do the same. I demanded a refund for it all since I was immediately uninterested in working with their customer service (by the way, they are using fake names despite their real names showing up from their Gmail address). They told me they couldn't cancel it, but that it would be faster for me to wait for this other customer to ship the fan they received to me... so then I asked for a refund on my express shipping cost since I obviously did not get what I paid for. They refused that explaining it would cost them money (boohoo, that's really not your customer's problem to fix) and instead tried to offer me "$5 for compensation". FIVE dollars? On a $107 purchase? Not a chance. I am currently 18 emails in, and after refusing their ridiculous offers again and again they now apparently ARE able to cancel my order and give me a full refund. However, now they are trying to hold my refund hostage until I am able to send them the tracking number for the package they want ME to ship to the rightful customer on the other side of Canada (I'm in Ontario, this other customer who I know their full name and address of lives in BC). This is so absolutely ridiculous I can't even believe it. Do NOT order from here. They have horrendous business practices and they are just about as close to a scam as any other random Chinese-based website pretending to be a North American company. OH YEAH, don't let the name fool you. It's a Chinese company and none of it is Canadian or based Canada. This is not their only website, so be wary of them in every version they have online. As I'm writing this I'm still going back-and-forth with them. Don't give this place ANY of your money.

Service
Value
Shipping
Returns
Quality
Thumbnail of user ahmadz15
2 reviews
2 helpful votes
May 1st, 2019

This site is targeting Canadian customers. I made a fan purchase and I received the worst online experience. I paid for expedited shipping but until now no package. Basically this is scam. Be careful don't waste you money and your time. You may not get ca at the beginning but if the domain is laptops-fans.com then you got the trap

Thumbnail of user anono4
1 review
16 helpful votes
March 9th, 2015

I made a purchase with them. Later I looked them up on WHOIS only to find they set up this website Jan 2015, just 2 weeks before my order in Feb. WHOIS says they are in New York, but PayPal showed the money goes to China. This website is a clone of laptopbattery-fan.co.uk which also has a mountain of bad reviews.

Update: After filing a dispute with PayPal, they contacted me with an email in broken English saying my order was shipped. This was 3 weeks after ordering it. It had a tracking number. When I checked the tracking number on USPS I found it wasn't actually shipped. It was just a label that had been printed. Three days after the label was printed, the package was received by USPS. They claimed USPS has a 3 day delay in their reporting of tracking shipments, which is BS. It eventually arrived 3 days after that.

I will never use them again. They are slow and they outright lied about it being shipped. If I had known they were really in China to begin with I never would have ordered from them in the first place. The product was OK though.

Thumbnail of user pokrova70
1 review
0 helpful votes
March 25th, 2024

Hello! I ordered a cpu laptop fan; it came in about two weeks or so, functioning very well. Yes, it came from China, but still was worth wait.

Service
Value
Shipping
Quality

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