• La Roche-Posay

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Overview

La Roche-Posay has a rating of 4.33 stars from 6 reviews, indicating that most customers are generally satisfied with their purchases. La Roche-Posay ranks 24th among Acne sites.

  • Service
    2
  • Value
    1
  • Shipping
    2
  • Returns
    2
  • Quality
    1
  • Full refund
  • Free shipping
  • Yes
Positive reviews (last 12 months): 0%
Positive
0
Neutral
0
Negative
1
How would you rate La Roche-Posay?
Top Positive Review

“Feeling more confident in my skin!”

Paul B.
8/11/20

Their gel is really soothing on the skin. Whenever I go tanning I make sure to put it on right after to prevent peeling. I've also burnt myself with my curling iron before and this gel reduced the appearence if the burn and healed it in only a few days! I love it

Top Critical Review

“The worst online shopping experience ever”

Szymon M.
6/28/23

The worst online shopping experience ever: my order got lost. La Roche-Posay's customer service advised me to get in touch with DPD to sort it out. However, DPD informed me that I should contact La Roche-Posay instead, as they haven't received my parcel. It's a vicious circle. Despite paying for next day delivery, it has been a week, and I still haven't received my order or my money back. I was also assured by La Roche-Posay's customer service that I would receive a resolution from their investigation team within two working days. However, it's evident that I haven't received any response at all.

Reviews (6)

Rating

Timeframe

Other

Thumbnail of user jacelynw2
Paul B.
1 review
0 helpful votes
August 11th, 2020

Their gel is really soothing on the skin. Whenever I go tanning I make sure to put it on right after to prevent peeling. I've also burnt myself with my curling iron before and this gel reduced the appearence if the burn and healed it in only a few days! I love it

Thumbnail of user carsons41
Amanda J.
1 review
0 helpful votes
July 24th, 2020

They take a bit of time to ship their products unlike the other brands. However, it is so worth it! This is because their products are just too good and is super duper great on the skin. I usually have irritating skin but their products does not do that, not one bit.

Thumbnail of user szymon.michalewski
1 review
0 helpful votes
June 28th, 2023

The worst online shopping experience ever: my order got lost. La Roche-Posay's customer service advised me to get in touch with DPD to sort it out. However, DPD informed me that I should contact La Roche-Posay instead, as they haven't received my parcel. It's a vicious circle. Despite paying for next day delivery, it has been a week, and I still haven't received my order or my money back.
I was also assured by La Roche-Posay's customer service that I would receive a resolution from their investigation team within two working days. However, it's evident that I haven't received any response at all.

Service
Shipping
Returns
Thumbnail of user piperv
Jeff Y.
1 review
0 helpful votes
February 12th, 2020

Very good moisturizers that is easy and light on the skin. It does not have a strong fragrance and that makes it so much better as less chemicals are being used and is perfect for my overly sensitive skin. A very good brand and pleased with their work.

Thumbnail of user unal7
1 review
0 helpful votes
August 10th, 2021

Unbelievable cream. It is nourishing and has a great effect on my skin. I like how it moisturizes it.

Service
Value
Shipping
Returns
Quality
Thumbnail of user kiarap15
Thomas V.
1 review
0 helpful votes
June 8th, 2020

I used this product for small breakouts on the forehead. It took about a week and half and I'm seeing clearer skin. I would Highly recommend this Product

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  • Full refund
  • Free shipping
  • Yes

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