• Lasta

Lasta

Overview

Lasta has a rating of 3.97 stars from 240 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with Lasta most frequently mention weight loss, meal plans, and water intake. Lasta ranks 3rd among Mobile Applications sites.

  • Service
    91
  • Value
    65
  • Shipping
    35
  • Quality
    191

Proactively asks for customer feedback

This company responds to reviews on average within 2 days

Positive reviews (last 12 months): 80.1%
Positive
141
Neutral
3
Negative
32
67
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What reviewers want you to know

Positive highlights

  • The app's reminders and meal plans were like a guardian angel, ensuring I ate well and got enough rest.
  • I find the ability to start and stop my fast, with the ability to track my water intake to be very useful.

Critical highlights

No critical highlights yet

How would you rate Lasta?
Top Positive Review

“A perfect guide for a healthy routine.”

Axel P.
1/27/24

I'm honestly surprised with this app, and so lucky to know about it. Amongst the many things you can do: It helps you drink your desired daily amount of water, it allows you to create a personalized routine plan for all your daily food, which even has the calories automatically calculated!. It has tips to avoid bad eating habits, cooking recipes, help to improve physical and mental health. Workout routines, based on how much you want to do, and what exactly want to achieve, all while considering your weight, height, age and gender. I'm amazed with the work put into it.

Top Critical Review

“Impossible to cancel subscription”

Kimberly J.
3/29/24

I've been charged the $99 rate after signing up for the 7 day trial and I have been unable to cancel my subscription through the app. The day I was charged, 3/23/24, I never received an email of the charge with an order number. I've tried calling and opening a support ticket but due to all of the bad reviews related to not bring able to cancel, I'm getting worried that they will continue charging my card. Very untrustworthy.

Reviews (240)

Rating

Timeframe

Other

Reviews that mention popular keywords

meal plans (33) water intake (14) weight loss (35) fasting tracker (12)
Thumbnail of user axelrickypapi
1 review
0 helpful votes
January 27th, 2024

I'm honestly surprised with this app, and so lucky to know about it.
Amongst the many things you can do:
It helps you drink your desired daily amount of water, it allows you to create a personalized routine plan for all your daily food, which even has the calories automatically calculated!.
It has tips to avoid bad eating habits, cooking recipes, help to improve physical and mental health.
Workout routines, based on how much you want to do, and what exactly want to achieve, all while considering your weight, height, age and gender.
I'm amazed with the work put into it.

Products used:
Phone App.

Service
Quality
Thumbnail of user barbarak1782
Barbara K. – Lasta Rep

Dear Axel, thank you for being with us! We're so happy to hear that you enjoy the features of Lasta! If you have any questions, please get in touch with us anytime at reviews@lasta.app.

Together to a successful fasting journey! Your Lasta!

Thumbnail of user krjohnson0121
1 review
0 helpful votes
March 29th, 2024

I've been charged the $99 rate after signing up for the 7 day trial and I have been unable to cancel my subscription through the app. The day I was charged, 3/23/24, I never received an email of the charge with an order number. I've tried calling and opening a support ticket but due to all of the bad reviews related to not bring able to cancel, I'm getting worried that they will continue charging my card. Very untrustworthy.

Thumbnail of user barbarak1782
Barbara K. – Lasta Rep

Dear Kimberly, we're sorry to hear about the trouble you're facing with your subscription. Your concern is understandable, and we assure you we take such matters seriously. To resolve this promptly, please provide us with the email address associated with your account and any relevant details. Thanks for your cooperation.

Thumbnail of user anastasania
1 review
0 helpful votes
March 20th, 2024

Wonderful and simple design of the program, easy to understand. There are many useful functions that all supporters of a healthy lifestyle and sports need. All classes are well selected, with the desired effect, you can monitor your condition and nutrition every day, which makes life easier in many ways.

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Thumbnail of user barbarak1782
Barbara K. – Lasta Rep

We're thrilled to hear your valuable feedback, Anastasia! In case of any other questions, feel free to reach out at reviews@lasta.app.

Together to a healthy weight loss journey! Your Lasta!

Thumbnail of user bl590
1 review
0 helpful votes
March 17th, 2024

Lasta stands by its words - Live your healthiest life by shifting your focus from losing weight to creating synergy across your mind and body.

Using Lasta is an easy, engaging (not addictive - how cool!) and positive experience! The feature of daily stories gives just the perfect amount of information you can absorb and implement. Not only that, you can read mini-articles about health and fitness all in one place. Coming to its benefits for physical health, you can log your water intake and your fasting hours. Go to the Food section and you can keep track of your calorie intake during different times of the day. My favorite has been the workout cards and instructions!

Thumbnail of user barbarak1782
Barbara K. – Lasta Rep

We're excited Lasta was a solution to a healthier lifestyle! In case you need any extra tips from us, let us know at reviews@lasta.app - our support team will gladly help! Together to a successful fasting journey! Your Lasta!

Thumbnail of user hamdiabiib1
1 review
0 helpful votes
April 5th, 2024

The lasta app is everything you need in a fitness and calorie tracking app. The app is has a really ingenious all-in-one calorie tracker and articles about what foods you would need to eat to stay with you calorie requirements. It also a great user interface and runs really smoothly. I was especially impressed with the fasting tracker with allows you intermittent fast and track your water goals. Like I said before Lasta truly wraps up all the features you would need to loose weight, stay fit, or count your calories.

Products used:
Fitness app

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Value
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Quality
Thumbnail of user barbarak1782
Barbara K. – Lasta Rep

We appreciate your valuable feedback, Hamdi! We're happy you find Lasta delightful. In case you need any extra tips from us, let us know at reviews@lasta.app - our support team will gladly help!

Together to a healthy weight loss journey! Your Lasta!

Thumbnail of user rhondas1001
1 review
1 helpful vote
April 9th, 2024

Very poor, takes advantage of people. Took double the subscription amount offered from my account and will not answer support! Do not use!, I'm extremely disappointed and can't get any help to remove the unauthorized charges.

Tip for consumers:
They are untrustworthy and not to use it!

Products used:
Nothing, was going to try to improve my health with the app, but instead have wasting time energy trying to resolve this issue due to no support provided. I was taken advantage of by this app and very upset.

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Value
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Thumbnail of user Sherireagan
1 review
2 helpful votes
March 3rd, 2024

Signed up for a 7 day trial. On the 7 day I got a notice that funds had been withdrawn for another 3 months. I tried to cancel (no way to do through the app yourself, have to wait for a rep to respond a day later). Quoted me as 'you signed off on the auto renew policy'. No warning of auto renew. Literally contacted several minutes after notice and no help whatsoever. This happened with Noom and there was a class action suit against these types of practices and consumers were refunded. I guess none of these apps are really there to help consumers.

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Value
Returns
Thumbnail of user barbarak1782
Barbara K. – Lasta Rep

Dear Sheri, our Customer Care Manager has already contacted you with a solution to your problem. Please check your email. Thank you for your understanding and cooperation.

Thumbnail of user whitesjerrysa
1 review
0 helpful votes
March 6th, 2024

I have been using Lasta for the past month, which helped me more than you could imagine. Tracking my fasting time, calories and workouts really helped me in my journey to losing weight. The app lets you put in every little detail about your body so you can get the most tailored experience just for you. Thanks to food tracking, the app stopped me from overeating at night and distributed the food evenly throughout the day. But one thing I enjoyed the most were the workouts, fast and fun would be the definition I would use.
They dont take up much of your time and burn your calories really fast. The bonus to it, I always felt amazing after. Definitely looking forward to using this app more.

Service
Value
Quality
Thumbnail of user barbarak1782
Barbara K. – Lasta Rep

Dear Jerry, we're beyond happy to hear from you! Every day we work on improving our product, and a happy customer is our greatest reward. In case of any questions, feel free to reach out anytime at reviews@lasta.app!

Together to a successful fasting journey! Your Lasta!

Thumbnail of user charlenec435
1 review
1 helpful vote
April 1st, 2024

I downloaded the app to check it out. After looking at the app I was not interested. I did not purchase or authorize the app to withdrawal from my account. And they did for 3 months and sent emails that looked like junk mail, so they can say they notified you. I didn't even use the app. They took $130.61 from me and is not giving back. Don't download the app they'll charge you. I feel this company may be fraud.

Thumbnail of user barbarak1782
Barbara K. – Lasta Rep

Dear Charlene, please check your email, we have sent you a solution to your situation and made you a refund. Thanks for your patience and understanding.

Thumbnail of user natugamare
1 review
0 helpful votes
April 2nd, 2024

Lasta serves as your supportive companion, nutrition expert, and fitness coach bundled into one convenient app. It has revolutionized weight loss by prioritizing sustainable lifestyle changes over quick fixes. Lasta's user-friendly interface ensures seamless navigation, eliminating the frustration of complex menus. Lasta offers a refreshing alternative that makes achieving fitness goals both effective and fun.

Tip for consumers:
Happy to use it

Products used:
Lasta app

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Value
Shipping
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Thumbnail of user barbarak1782
Barbara K. – Lasta Rep

Yay for your success! We're here to help you achieve your fitness goals every step of the way. Feel free to reach out at reviews@lasta.app if you have any questions—we're here to support you!

Together to a healthy weight loss journey! Your Lasta!

Thumbnail of user nicolem2677
1 review
0 helpful votes
April 1st, 2024

DO NOT USE! I bought the 3 month app and was charged for it and never even got the email to get into the app. Also got roped into buying some $50 cookbook I have yet to even get an email on. Reached out to customer services with the same response of not willing to refund because I have access to secret information even though I have never even logged into the app. Takes days to get a response and is like pulling teeth to cancel the membership. Whole thing is a scam. BUYER BEWARE!

Tip for consumers:
customer service is less than helpful and doesnt offer you or help you with what you need.

Products used:
none because i never got the email letter to log into the app

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Thumbnail of user barbarak1782
Barbara K. – Lasta Rep

Dear Nicole, kindly note that we have contacted you via email and have refunded your money. Many thanks for your understanding and patience.

Thumbnail of user vladmihnea20
1 review
0 helpful votes
April 5th, 2024

From the beginning, the app presented it's self with a really user-friendly interface easy to navigate. All it's features are working perfectly, there are so many workout and meal suggestions that, from a medical perspective, are just incredible! I don't know how this app managed to get my attention, but I thank god for it because it has helped me so much in such little time!

Thumbnail of user barbarak1782
Barbara K. – Lasta Rep

We're thrilled to hear your valuable feedback! In case of any other questions, feel free to reach out at reviews@lasta.app.

Together to a healthy weight loss journey! Your Lasta!

Thumbnail of user ericom1
1 review
4 helpful votes
January 22nd, 2024

As I said, it is almost a scam once you have the app on your cell phone. Even if it is a trial, they make it impossible to unsubscribe. I have written to them about it but have never gotten an email back. I have tried to unsubscribe several times with no luck. I had to cancel my credit card, and they again kept writing about the overcharge, and lastly, I deleted the app from my cell phone, although from by theirs perspective, I still have a month to go. I will keep asking for my money back. I advise you not to buy or get this application on a trial basis.

Tip for consumers:
You make this also a full task to make a review.

Products used:
Lasta Yoga app

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Value
Shipping
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Thumbnail of user barbarak1782
Barbara K. – Lasta Rep

Dear Erico, thank you for bringing this situation to our attention. It is truly upsetting for us to hear you had a negative experience with us. Please be informed that our manager has already contacted you regarding this situation. We eagerly await your response. Thank you for your cooperation.

Thumbnail of user kostya.grytchyn
1 review
0 helpful votes
March 23rd, 2024

Who knew something could be this helpful? It's like having a personal health coach in your pocket. It reminds me to drink water (which I totally forget about half the time), lets me build custom meal plans (with the calories already figured out, score!), and even has tips to ditch those bad habits I keep falling into. Plus, there are tons of recipes and stuff to help me feel better overall, both in body and mind.

And get this - it has workout routines too! No matter your fitness level or goals (beach bod or just feeling stronger), there's something for you. It even considers things like weight, height, and age to personalize everything. Seriously, the developers must have put SO much work into this app. Definitely worth checking out!

Tip for consumers:
It helps me feel better.

Products used:
Mobile app for fasting.

Thumbnail of user barbarak1782
Barbara K. – Lasta Rep

Thank you for being with us! We're so happy to hear that you enjoy the features of Lasta! If you have any questions, please get in touch with us anytime at reviews@lasta.app.

Together to a healthy weight loss journey! Your Lasta!

Thumbnail of user ashleye655
1 review
1 helpful vote
March 9th, 2024
Verified purchase

I was looking forward to trying this app so I signed up for a 7-day trial, it had me download the app to use and then charged me 99$ for a monthly version. I contacted them to let them know I only agreed to the week's trial and they said they would not refund my money. Terrible and not user-friendly.

Thumbnail of user barbarak1782
Barbara K. – Lasta Rep

Dear Ashley, we are extremely sorry for the inconvenience. Please provide your email or contact us at reviews@lasta.app, and we promise that we will solve your problem. Thanks for your cooperation.

Thumbnail of user trudys143
1 review
1 helpful vote
October 26th, 2023

Updated: Cancelling a subscription is not "Frictionless. I was charged $74.99 automatically for the upcoming 6 months, I contacted them the VERY NEXT DAY to cancel and ask for a refund and initially, they said too bad, it's clearly in the terms to which you agreed. This is true, however they could make it much easier to unsubscribe online, instead of having to contact them via email in advance via email. After some back and forth they agreed to refund 70%.

Products used:
Lasta weight loss program,

Thumbnail of user barbarak1782
Barbara K. – Lasta Rep

Dear Trudy, we apologize for the inconvenience you have experienced. We understand your frustration and take this matter seriously. Please be informed that our manager has already contacted you regarding this situation. We eagerly await your response. Thank you for your cooperation.

Thumbnail of user fanas1
1 review
2 helpful votes
January 30th, 2024

Update: After expression my dissastisfaction here they have fully refunded me.

I signed up and paid for a 7-day trial, found that the app did not suit me. The app makes it impossible for you to cancel your trial, and instead directs you submit a ticket to their support team. I submitted a ticket to cancel, but they never got back to me and instead automatically charged me for a 3-month subscription. It feels like a scam to not have a "cancel" option while you are on trial, unlike other similar health/dieting apps.

When I submitted another ticket to request a refund for the automatic charge (less than an hour after I was charged), they finally replied but refused. This is ridiculous. The "cancel" option on the app only appears after they have successfully charged you for a subscription plan since they made it nearly impossible to cancel your trial. Comes off as very dishonest, seems like they're just going after the money from people who signed up for a trial.

Products used:
7-day trial, but they charged me for a 3-month subscription afterwards

Thumbnail of user barbarak1782
Barbara K. – Lasta Rep

Hi Fana! We apologize for the inconvenience you have experienced. We understand your frustration and take this matter seriously. Please be informed that our manager has already contacted you regarding this situation. We eagerly await your response. Thank you for your cooperation.

Thumbnail of user sherriw292
1 review
1 helpful vote
March 22nd, 2024

Update- they did reach out and resolve my issue.

Horrible service. No way to reach customer support by phone. Auto bill after never using product but cannot call to cancel. Scam of a company

Tip for consumers:
Update- the reached out via email after some back and forth and refunded my money.

Products used:
Update - after a short period they did refund my renew charge.

Never used product but they charge again don’t have phone to answer for support and won’t refund. SCAM

Thumbnail of user barbarak1782
Barbara K. – Lasta Rep

Dear Sherri, we kindly inform you that we have contacted you via email and provided a solution to the situation. Thank you for your patience and understanding.

Thumbnail of user vasyl130197
1 review
0 helpful votes
December 20th, 2023

From the first day when I got acquainted with the application, it helps me in everyday life, convenient interface, easy to use.
No less important is the availability of a monitoring and statistics system. The application tracks my achievements, records the number of steps, training time and other indicators, which provides an opportunity to analyze your progress and make adjustments to the training process.

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Thumbnail of user barbarak1782
Barbara K. – Lasta Rep

We're excited Lasta was a solution to a healthier lifestyle! In case you need any extra tips from us, let us know at reviews@lasta.app- our support team will gladly help!

Together to a successful fasting journey! Your Lasta!

Thumbnail of user angelinar134
1 review
0 helpful votes
April 17th, 2024

I have tried to cancel numerous times. I've contacted them with numerous emails.Tried to call their number that is associated with the charge.They have charged me 3 different times 3 different transaction amounts luckily only one of them went through but each time they tried to charge it went from 99.99 to 89.99 to 74.99. It is cause not only overdraft fees with my bank as well. As frustration with trying to contact them, they have reached out with email, saying that they would get ahold of me and 3 to 5 days to 24 to 48 hours and still no response. It is literally the hardest subscription to ever cancel. And I would not recommend it to anybody.

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Thumbnail of user barbarak1782
Barbara K. – Lasta Rep

Dear Angelina, we apologize for any difficulties you have encountered. Please provide your email address or contact us at reviews@lasta.app and we will be able to help you. Thanks for your cooperation.

Thumbnail of user maiquocthinh0706
1 review
0 helpful votes
April 14th, 2024

I used to be overweight, but after using this app for 3 months, I lost over 20 kg. Do you want a sensible eating plan and a healthy body but lack the time or budget to consult nutrition experts or hit the gym? This app is the best choice for you!
+ With the Basic package, you can:
-> Receive personalized nutrition plans to improve your eating habits.
-> Access a variety of health care lessons, a standard workout schedule with detailed instructional videos - all for free, saving you time searching.
-> An exceptional feature of this app is its provision of an intermittent fasting plan, a highly effective weight loss method gaining popularity. Science has proven its ability to enhance weight loss, reduce visceral fat, and lower the risk of cardiovascular diseases. This sets the app apart, and I really love it!
+ With the Premium package, you can directly chat with experts and enjoy even more advanced features.
I'm sure you'll love this app once you download and use it!

Tip for consumers:
It's a good app! I really love it

Products used:
Lasta wellness app

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Value
Shipping
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Thumbnail of user barbarak1782
Barbara K. – Lasta Rep

We're so grateful for your feedback! Thank you for choosing Lasta to improve your lifestyle! In case you need any extra tips from us, let us know at reviews@lasta.app - our support team will gladly help!

Together to a healthy weight loss journey! Your Lasta!

Thumbnail of user pisusekczsk
1 review
0 helpful votes
February 18th, 2024

Three days ago, I embarked on a journey towards a healthier lifestyle with Lasta, an app dedicated to supporting intermittent fasting. As someone overwhelmed by the sheer volume of health apps, I was initially skeptical. Yet, here I am, three days in, and I'm already singing Lasta's praises!

What initially drew me in was the simplicity and clarity of the interface. From setting up my personalized fasting plan (thanks to the insightful quiz!) to logging meals and water intake, everything is intuitive and user-friendly. No more deciphering cryptic icons or wading through endless menus.

But Lasta goes beyond mere aesthetics. It's truly the all-in-one hub for my fasting journey. I no longer need to juggle multiple apps: Lasta tracks my progress, provides delicious and easy-to-follow recipes, and even offers encouraging affirmations when I need a motivational nudge. The built-in educational resources have also been invaluable, dispelling myths and providing clear explanations about intermittent fasting and its benefits.

Speaking of benefits, I've already noticed a positive impact in just three days. The app's reminders about hydration have kept me feeling energized and focused, while the meal tracking feature has helped me make healthier choices without feeling overly restrictive. And let's not forget the sense of community! Seeing others share their experiences and struggles on the Lasta forum has been incredibly motivating, reminding me that I'm not alone on this path.

But what truly sets Lasta apart is its holistic approach to wellness. It doesn't just focus on calorie counting or restrictive rules; it encourages a mindful and sustainable approach to health. From the mood tracking tool to the insightful articles on mental well-being, Lasta reminds me that physical health is just one piece of the puzzle.

Three days may seem like a short time, but my experience with Lasta has been nothing short of transformative. It's not just an app; it's a supportive companion on my journey towards a healthier and happier me. So, if you're looking for a clear, comprehensive, and encouraging tool to guide your own health journey, I wholeheartedly recommend giving Lasta a try. You might just be surprised at the positive changes it brings, just like it did for me!

Thumbnail of user barbarak1782
Barbara K. – Lasta Rep

Tomas, we're beyond happy to hear from you! Every day we work on improving our product, and a happy customer is our greatest reward. In case of any questions, feel free to reach out anytime at reviews@lasta.app!

Together to a healthy weight loss journey! Your Lasta!

Thumbnail of user sarahw2434
1 review
0 helpful votes
March 14th, 2024

A really engaging app that covers off all of your health needs in one place. I loved the food tracker and that it remembers your most frequent foods in a drop down option making it faster and easier to track your foods for the day. The kegal exercise is something I have never seen in an app before and I think is a fantastic addition. Really enjoying using the app and checking the stories each day, it isn't just your average (and normally boring) health app. This really does do everything!

Products used:
App content

Thumbnail of user barbarak1782
Barbara K. – Lasta Rep

Dear Sarah, we're beyond happy to hear from you! Every day we work on improving our product, and a happy customer is our greatest reward. In case of any questions, feel free to reach out anytime at reviews@lasta.app!

Together to a healthy weight loss journey! Your Lasta!

Thumbnail of user cbradburn94
1 review
1 helpful vote
April 3rd, 2024

I started the process of signing up for this app in December and then did not complete the process once it asked me to add additional guides to my order. I have never signed in to the App, assuming that I did not complete the sign up. After looking at my checking account they processed 2 different payments the day I started to sign up and then continued charging my card every month after. Their website says they will get back to you in 2-3 days, but it took them almost 2 weeks and an additional charge on my card before they responded to my request for a refund. They are stating they have canceled my subscription, and that I will NOT get a refund after charging me $241.25 after the last couple of months. They are offering me a free 3 month extension or complimentary access to exclusive guides. Ridiculous

Thumbnail of user barbarak1782
Barbara K. – Lasta Rep

Dear Crystal, we sincerely apologize for the problems you have experienced. Please contact us at reviews@lasta.app and we will help you resolve the issue. Thanks for your cooperation.

Thumbnail of user marias3543
1 review
1 helpful vote
February 15th, 2024

I can't express how grateful I am for discovering this app! It has truly transformed my weight loss journey in ways I never imagined possible. From fantastic workout exercises to delicious meal plans and realistic fasting options, this app covers all bases.

One of the standout features for me is the focus on improving water intake. Staying hydrated has always been a challenge for me, but with the reminders and tracking features on this app, I've seen a significant improvement in my hydration levels.

And let's talk about the user interface – it's sleek and easy to navigate. I love how everything is laid out logically, making it easy to access all the incredible content this app has to offer.

I highly recommend it to anyone who desires to achieve their fitness goals!

Tip for consumers:
Consistency is key

Products used:
App

Service
Value
Quality
Thumbnail of user barbarak1782
Barbara K. – Lasta Rep

Dear Maria, we're beyond happy to hear from you! Every day we work on improving our product, and a happy customer is our greatest reward. In case of any questions, feel free to reach out anytime at reviews@lasta.app!

Together to a healthy weight loss journey! Your Lasta!

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Artem P.
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4.0
240 reviews
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