• Las Vegas

Las Vegas

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Overview

Las Vegas has a rating of 2.42 stars from 12 reviews, indicating that most customers are generally dissatisfied with their purchases. Las Vegas ranks 46th among Travel Search Engine sites.

  • Service
    5
  • Value
    5
  • Shipping
    4
  • Returns
    4
  • Quality
    5
Positive reviews (last 12 months): 0%
Positive
0
Neutral
0
Negative
2
See all photos
How would you rate Las Vegas?
Top Positive Review

“The City Of Light”

Terrance G.
7/10/22

If you want your dreams to come true, definitely drive, fly or swim to Las Vegas, Nevada. I have been in love with this city ever since I moved here back in 2012 when I was just a boy in 6th grade.

Top Critical Review

“Awful Customer Service! Once they get the $$, forget any help!”

Jeni S.
8/4/23

We accidentally purchased tickets for the wrong date for Cirque De Soleil. You can clearly see we never used our tickets and can see their error. The fact we spend so much money on tickets and LasVegas.com will not support, refund, or even talk with us on the phone to find some sort of resolution. It is very frustrating. We will tell everyone we know to not purchase any sort of tickets or anything through Las Vegas.com If there is any issue, they wash their hands of you and will not help you or try to find a resolution

Reviews (12)

Rating

Timeframe

Other

Thumbnail of user jenis36
1 review
1 helpful vote
August 4th, 2023

We accidentally purchased tickets for the wrong date for Cirque De Soleil. You can clearly see we never used our tickets and can see their error. The fact we spend so much money on tickets and LasVegas.com will not support, refund, or even talk with us on the phone to find some sort of resolution. It is very frustrating. We will tell everyone we know to not purchase any sort of tickets or anything through Las Vegas.com If there is any issue, they wash their hands of you and will not help you or try to find a resolution

Tip for consumers:
We accidentally purchased tickets for the wrong date for Cirque De Soleil. You can clearly see we never used our tickets and can see their error. The fact we spend so much money on tickets and LasVegas.com will not support, refund, or even talk with us on the phone to find some sort of resolution. It is very frustrating. We will tell everyone we know to not purchase any sort of tickets or anything through Las Vegas.com If there is any issue, they wash their hands of you and will not help you or

Products used:
tickets for Cirque De Soleil Mystere

Service
Value
Shipping
Returns
Quality
Thumbnail of user willl273
1 review
1 helpful vote
April 11th, 2023
Verified purchase

My name is Will and I had an issue with flights back as they were cancelled and I called LasVegas.com over 5 times trying to get it resolved. The people there told me what to do and then offered me money back, and then they never did. They never followed up and it's been months. I do not recommend them at all, just go somewhere else.

Products used:
Online booking services.

Service
Value
Shipping
Returns
Quality
Thumbnail of user brucem636
1 review
0 helpful votes
July 12th, 2021

I booked a hotel at the RIO for 4 nights. When I checked in, they said I was booked for 2 rooms. I have email proof that I only booked one room. The RIO said it wasn't their fault and to contact LasVegas.com. NO ANSWER. I will have to dispute it on my cc. I will never use again.

Thumbnail of user hburgess914
1 review
0 helpful votes
October 20th, 2023

Paid 38 dollars and it went down to 25 dollars Called and talked to a man that could not add trying to say had 36 dollar refund in reality It was 52 plus tax First time every had a problem with las vegas.com Have booked there at least 8 to 10 times no problem Until now The man I talked had no idea what he was doing?

Thumbnail of user lorif741
1 review
0 helpful votes
February 27th, 2023

Not happy with charges...extra fees.unnecessary. Pay more through this site. There are always tickets at the show

Thumbnail of user harveyb161
2 reviews
1 helpful vote
September 23rd, 2022

Do not call at 8 am Wasted 40 min and las.vegas.com hung up Garbage service never again Called at 1 pm had no problem talking and cancel my reservation I am done with vegas.co m Garbage

Products used:
Nothing

Service
Value
Shipping
Returns
Quality
Thumbnail of user ephraimm33
1 review
1 helpful vote
July 4th, 2020

It all seemed fine until I had to cancel Wednesday 07/01/20. I called at 3 PDT and a message said they open at 8 AM PDT, but not when they close. Next day I called at 9 PDT and there was no answer. I called at 2:30 PDT, Thursday and received no answer, just the same message. Decided to leave a message a little bit later. I received no call back and nobody has cancelled my trip as of Saturday. So it clearly seems that if you schedule and have to cancel, they will simply not answer the phone, which is the only way I have found to cancel. The only reason I did it was because it said I could cancel without penalty costs. Next step is the BBB, but that may not do anything. Since I am in the predicament I am in, I will either go and possibly get fired, or I will loose all my money. I would not ever use this site. It seems as if there is no issue, you are fine, but changes or cancellations are not possible, and best case scenario, not possible in a reasonable time frame.

Thumbnail of user terranceg40
4 reviews
0 helpful votes
July 10th, 2022

If you want your dreams to come true, definitely drive, fly or swim to Las Vegas, Nevada. I have been in love with this city ever since I moved here back in 2012 when I was just a boy in 6th grade.

Tip for consumers:
Make sure to have the money to pay your rent on time ! Otherwise BANKRUPT! you may not pass go, go directly to jail and try to roll a double to get out.

Products used:
Apartment Complexes in Las Vegas

Service
Value
Shipping
Returns
Quality
Thumbnail of user sk149
1 review
1 helpful vote
August 24th, 2018

Book room at South point months in advance but found out at check-in our room was "cancelled" and No Reservations. Hotel staff (Ann) was nice to find a room for the 3 nights we were staying.

Thumbnail of user jeremyc441
2 reviews
0 helpful votes
November 6th, 2021

I often use this website to book shows. I am a local but honestly this is the best place to go for the best deals

Tip for consumers:
Very mobile friendly website

Products used:
Show tickets at least once a month.

Service
Value
Quality
Thumbnail of user nicholasv3
5 reviews
28 helpful votes
October 28th, 2014

I love Vegas! I love this site, it always delivers when ever we need some suggestions on Hotels, Shows, Concerts and Restaurants! We use this site religiously!

Thumbnail of user johnz24
7 reviews
5 helpful votes
February 16th, 2014

Better prices that any other vacation booking site if going to Las Vegas

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