• LawFirmSites

Overview

LawFirmSites has a rating of 4.58 stars from 19 reviews, indicating that most customers are generally satisfied with their purchases. LawFirmSites ranks 71st among Website Design sites.

  • Service
    4
  • Value
    4
  • Shipping
    1
  • Returns
    1
  • Quality
    4
Positive reviews (last 12 months): 100%
Positive
1
Neutral
0
Negative
0

What reviewers want you to know

Positive highlights

No positive highlights yet

Critical highlights

  • This is by far the most unprofessional web site "development" site I have ever encountered.
  • Anyone who does not provide information or customer service for a product they delivered does not deserve your business.
How would you rate LawFirmSites?
Top Positive Review

“Excellent service and work product!”

Elizabeth C.
6/21/23

So far, I have had nothing less than great service from LawFirm Sites. Braden K. Who worked on our website was quick, efficient and professional throughout the entire process. I would definitely recommend LawFirm Sites.

Top Critical Review

“Daniel Todd's company delivered nothing was paid $5000”

ROBERT F.
10/22/19

The negative reviews posted here sound right - my experience was the same. I suspect the positive reviews are not real. Paid $5000 and got nothing, not even a simple template website. The good reviews you read are surely put up by the company themselves, they use very aggressive SEO to bring up lots of google results and mislead potential clients. Rule 1 - choose a web designer that is IN YOUR STATE - so that you can use them more easily. Even better in your County, much easier to bring a suit. Rule 2 - Pay nothing up front - the predators always make big promises to get the cash - then you'll get nothing. You will be disappointed if you use this company.

Reviews (19)

Rating

Timeframe

Other

Reviews that mention popular keywords

web site (3) customer service (3)
Thumbnail of user elizabethc2981
1 review
0 helpful votes
June 21st, 2023

So far, I have had nothing less than great service from LawFirm Sites. Braden K. Who worked on our website was quick, efficient and professional throughout the entire process. I would definitely recommend LawFirm Sites.

Products used:
Setup website.

Service
Value
Quality
Thumbnail of user robertf705
3 reviews
4 helpful votes
October 22nd, 2019

The negative reviews posted here sound right - my experience was the same. I suspect the positive reviews are not real. Paid $5000 and got nothing, not even a simple template website. The good reviews you read are surely put up by the company themselves, they use very aggressive SEO to bring up lots of google results and mislead potential clients. Rule 1 - choose a web designer that is IN YOUR STATE - so that you can use them more easily. Even better in your County, much easier to bring a suit. Rule 2 - Pay nothing up front - the predators always make big promises to get the cash - then you'll get nothing. You will be disappointed if you use this company.

Thumbnail of user veronicac159
1 review
0 helpful votes
March 28th, 2020

I went to siben and siben after being in a car accident and was very glad I did. They were wonderful They were kind and caring, went above and beyond what they needed to do to help me. I highly recommend them! It was obvious they had my best interest at heart and I was glad they were there for me when I needed them. My questions were always answered and calls always returned.

Thumbnail of user russs20
1 review
3 helpful votes
June 8th, 2017

These guys redesigned my web site, and they did a great job with very limited help from me. Not only was the entire process easy from my perspective, but they also listened and customized the site with the unique features I wanted, rather than using a cookie-cutter approach. They were professional, timely and responsive, and it was time and money well-spent. I highly recommend them.

Thumbnail of user shimons
2 reviews
13 helpful votes
July 2nd, 2013

I am a software developer. A client of mine has a web site designed by this company. I contacted them in order to obtain documentation from them for the site. The owner refused to provide ANY documentation or information and was more than just rude regarding the matter. I have been in this business for 40 years. EVERY piece of work I do has documentation. And if anyone ever contacts me I gladly give them the info they need.

In my opinion I would avoid this company like the plague. Anyone who does not provide information or customer service for a product they delivered does not deserve your business.

If I give them 0 or negative stars I would

Thumbnail of user tracyn29
1 review
3 helpful votes
July 18th, 2017

I am extremely pleased with the services provided by Law Firm Sites. Jo Stephens and the other team members who worked on my website were there for me every step of the way. They were quick to respond to my questions and overall made the experience seamless. I am beyond happy with my firm website. I want to extend a special thanks to Jo Stephens, who went above and beyond for me, which I truly appreciate. I would recommend Law Firm Sites - they are very professional. Thank you again Law Firm Sites.

Thumbnail of user meridithb2
1 review
1 helpful vote
January 19th, 2017

I had a great experience with Law Firm Sites. We talked beforehand about my goals and concerns (one of which was that I would delay things by not being responsive which was the case and they were very patient with me). Yes, I did have to proof read their work but I would do that with anyone that created a site for me. My site turned out beautifully.

Thumbnail of user tammyc22
2 reviews
6 helpful votes
November 15th, 2014

I had a website built by Dan Daniel Todd's company, LawFirmSites.com a/k/a Onlywebsites.com a/k/a LawFirmSites.net.

Many many of the errors and tickets opened were because these amateurs did not check their work. Countless times I would tell the Marketing and Development Manager, Jessica Olson, this problem is another example of your team not checking their work.

Working with this group on another project to write webpages for us was a total nighmare. Who in their right mind produces web pages that are not even 200 words?! That is barely a blog! Then we had to go through this whole process of debating what constitutes a webpage. REALLY?

In my humble opinion - Stay away. For every one person that takes the time to publicly share their experience, there are many more that experienced the same headaches but did not take the time to write here.

REPLY TO DAN: Nothing changed from our side. All changes came from performing below industry standard and LawFirmSites having to bring performance up to par. Law Firm Sites consistentely under-performed. A company that has been in business for 14 years should know the minimum word count for a web page. The less than 200 words originally produced was well below industry standard. Took weeks to convince them less than 200 words is unacceptable. The elements that form a particular structure of a web page also needed revisiting. THEN, having known that this is a sole practitioner law firm, they wrote the pages as though there was more than one attorney and REFUSED TO FIX the misrepresentation. PRIOR to that project, they developed a website where there were countless mistakes made as a direct result of their staff not checking their work.

Thumbnail of user danielt46
Daniel T. – LawFirmSites Rep

Tammy-

I am sorry you had such a bad experience. Working on this project for you was an extremely difficult task for my team as well. The constant changing requirements and requests made this whole project a nightmare for both sides.

Every client interaction can't be a positive one. It is unfortunate but we have been in business for 14 years working with law firms for a reason- we do our best for every client. Our best simply wasn't good enough for you and you decided to cancel your contract early. We wish you the very best and hope your firm grows and is successful.

Thumbnail of user erici12
3 reviews
6 helpful votes
April 27th, 2018

The results of the marketing Law Firm Sites did for me is real and solid. I am so happy that I can now see my site on the first page of Google ahead of my competitors.

I have gone through a lot of companies to get these results. Now I hope they just stay where they are.

Thumbnail of user sherria9
1 review
3 helpful votes
March 9th, 2017

I created my original website back in 2006 or 2007 when I first started practicing, and was pretty proud of it at the time. However, time marches on, and in addition to not being able to change things through the new hosting people, I needed a whole new look. I knew of an attorney I admire and respect whose site was hosted and created by Law Firm Sites, and I have been very impressed each time I looked at it. LawFirmSites was extremely helpful with the design and had lots of patience while I procrastinated on my part in the process. I would recommend them again.

Service
Value
Shipping
Returns
Quality
Thumbnail of user raandim
1 review
4 helpful votes
March 15th, 2017

This company is top notch. They are very professional, helpful and responsive. I recommend them highly.

Thumbnail of user debw22
1 review
1 helpful vote
June 7th, 2016

I decided to work with Law Firm Sites after speaking Daniel. After he explained the contract and I agreed to work with this company the level of customer service remained the same high caliber it was before I signed the contract. Each member of the team that I worked with was responsive, answered my questions, and was more than will to offer suggestion when I was unsure about a decision. They are awesome to work with! I don't regret this decision at all!

Service
Value
Quality
Thumbnail of user keving127
1 review
2 helpful votes
January 23rd, 2017

I actually responded to an email solicitation, which is very uncharacteristic for me. Moreover, at the time I was contacted, I wasn't even particularly in the market for a new website. However, after reviewing a quick "mock up" of my proposed site and being thoroughly impressed with the professionalism of the representative with whom I spoke, I decided to move forward.

My initial impressions of the business were confirmed as they were highly professional throughout and made revisions as necessary to ultimately produce a result that not only equaled but exceeded my expectations.

First class operation!

Thumbnail of user pippaw2
1 review
2 helpful votes
October 3rd, 2017

They gave me a very beautiful website, or which I am very proud. I also get lots of compliments from others.

Thumbnail of user chrisb368
2 reviews
3 helpful votes
April 17th, 2017

Our Firms experience with this company has been nothing but excellent! The initial meet and greet was in response to a cold call email with a mock-up of our possible website. We rarely respond to such inquiries, but decided it may be worth making contact. We were not disappointed.

We spoke with the owner on several occasions and found him to be personable and understanding. He listened to what our needs were and had his team develop a plan to make it happen. The developers and techs were very responsive during the build phase to our requests for changes and updates. Even when minor hiccups presented themselves Lawfirmsites.com staff was quick to research the problem and quickly mitigate it so that any down time was minimal.

For the custom build, hosting, SEO, periodic updates to the site and more; keeping it relevant and ensuring our firm we believe our investment was well worth it. Competitors provided quotes two three times the cost our firm invested with Lawfirmsites.com. We are very satisfied with our experience and have no indication it is going to change.

The chance we took on this company paid off, take that same chance I believe you will be more than satisfied.

Service
Value
Quality
Thumbnail of user kirkg15
1 review
2 helpful votes
June 8th, 2017

Lawfirmsites was easy to work with, got things done timely and reasonably and turned out good work product. Highly recommend.

Thumbnail of user susanh215
1 review
1 helpful vote
December 30th, 2016

Exploratory conversations with John convinced me that this was a great group - really customer service oriented and capable. The mock up site and other sample sites provided showed me the possible. They make it real. Could not have been happier with what they did for me!

Thumbnail of user jennifero22
1 review
1 helpful vote
November 27th, 2015

LawFirmSites.com got started on my project and I didn't love it. It took the team a while to get the design the way I wanted it. I am a very particular person when it comes to my brand.

They were patient with me and even helped me with the content of my site for free. Glad I went with Daniel Todd and the team at Law Firm Sites.

Thumbnail of user danielt46
Daniel T. – LawFirmSites Rep

Jennifer,

Thank you for your kind words. You were a pleasure to work with you and we hope to many more years of working together.

Daniel Todd
Law Firm Sites

Thumbnail of user anonymousn
1 review
11 helpful votes
May 4th, 2011

One of the many web companies run by Daniel Todd (see also "lawfirmsites.net, onlywebsites.com, hawaii5point0.com, websiteutah.com..."
This is by far the most unprofessional web site "development" site I have ever encountered. Our firm had a site created by these amateurs that has been an ongoing embarrassment. Whenever tickets are opened for enhancements to the site, the work is so poorly done (and NEVER checked before closing tickets!) that it can take weeks to get the desired results. They create pages in Firefox and never bother to look to see how bad they appear in Internet Explorer. I know Firefox is becoming more popular, BUT Internet Explorer still has the lions share of the market. Why would any professional not check the page appearance in the most prominent browser? They would... that is what separates a professional web development company from these amateurs.

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From the business

Law Firm Sites specializes in custom website design and marketing for law firms of all sizes. We guarantee our results and are currently the nation's only search engine certified firm.

Company Representative

Thumbnail of user danielt46
Daniel T.
Owner
I started Law Firm Sites in 2001 in Honolulu, HI. I was going to school at BYU Hawaii, living with my in-law's and trying to build a business. The internet was so new that there was a lot to learn. I started my company focusing on lawyers and it has been a great experience. I have never, in all the years of business, been taken advantage of or ripped off by a lawyer. It is the best profession on the planet.

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