LeatherCult has a rating of 4.39 stars from 1,030 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with LeatherCult most frequently mention customer service, good quality, and custom measurements. LeatherCult ranks 3rd among Leather sites.
This is my SIXTH purchase from LeatherCult, and I've never been disappointed.I'm their biggest fan. They are absolutely legit. Great packaging. Great accuracy. Great choices and shopping experience. It may take 3 weeks or more to receive your order, but it's worth the wait. Just phenomenal.
This felt like a risk, but it paid off. Choosing the style, leather type, and lining, along with specifying measurements seems like a great way to get the perfect garment, but being online/mail order it definitely feels risky. But it came in, fit great, and I'm already wearing it as a primary leather coat for cold weather. I'm very happy and it was worth the money spent!
I ordered several underwear items. Marvelous construction as the pants had support in them. A little snug but easily fixed. Great items
Received orders in good condition. I'm very pleased with the fit and fabric. My only complaint is the expensive shipping cost.
I placed an order online for a custom made leather jacket. Although I thought I followed the detailed measuring instruction precisely, an employee contacted me wanting to affirm a measurement he felt might have been short. After further measurement details and suggestions, I added 2-1/2" to my sleeve measurement, and thankfully so! My jacket is of incredible quality and fit's like a glove! Thank you Leather Cult!
I don't like PayPal...
Customer service was great and verified my measurements before production.
The garment is well-made.
The leather was thin, about 2 ounce for those that are familiar with leather thicknesses.
It is a fine coat for cool temps. I ordered mine without insulation.
It smells like a baseball glove.
The lining and buttons are good quality.
It should give man years of service.
Excellent service.
Custom measurements.
I liked the look...
I don't like PayPal...
My jacket is perfect. I was very worried because some of the reviews were harsh, and there was also no phone number for me to call to get comfort. But I took a risk. Have to say, Leather Cult came through with flying colors. I would recommend that everyone take a printout of the measurements page to your tailor and get measured by a pro first consistent with the Leather Cult website. It will probably reduce error. My experience was great and I will now order more.
Still a little saddened by the shorts length I previously ordered, and PayPal has its annoyances but the dye job is fabu and hand feel absolutely fantastich
Little bit of trouble as merchant does not accept reloadable prepaid cards (even though its a government backed 'welfare' deposit card). Got a new bank account after payong off some fines and securing regular direct deposit and now i'm not restricted in making purchases. Very excited! Perfection in the measurement request form and loving the expansive color selections, i dont even have my initial outfit yet and I know already I'll be returning
I received my package a week earlier than I was supposed to, which was unexpected, but a very pleasant surprise. The quality of the pants surpassed my expectations, and they are incredibly comfortable. I'm so glad I got them, and I will definitely be purchasing from here again! Before buying them I had some doubts, and was worried they wouldn‘t fit, or they would be too baggy... but nope, they were actually perfect! The customer service is also pretty fast, and thank you to Erica for answering all of my questions :)
I decided to do some research, and because you offer proper personal measurements and products at a more affordable price, I decided to go with your brand. I also liked the options for the types of leather you can choose.
I have been wanting a pair of leather pants for a long time, but never actually went through with purchasing a pair. Most sites are expensive, and sketchy looking, but your site seemed very much genuine, and i‘m glad I chose this brand.
Ordered leather Jean's for my wife.
After sending off the measurements - the company contacted us with concerns to a particular measurement so we adjusted it and ended up with a perfect fitted pair.
They were delivered well wrapped and the leather is really good quality as is the finishing.
Will definitely be buying again.
At the price of the products... you are getting a bargain
Looked professional on line
Looking for leather Jeans for ages
It was Good! Thought I would receive b4 Valentine Day, which I did not but it was ok. I had not received any information on when I was going to receive the coat. So, I called to get a date range when I might receive the coat. It wasn't a long process, but I would have like to know when I was going to receive it. He got it and was very pleased with the quality and fit. He Loved it...that's all that mattered!
I was concerned about when I was going to receive the coat, she explained that I would receive an email. 2 days later the coat came. Very satisfied!
My Husband saw it on facebook and we decided to try because it had what he wanted.
Husband has been looking for a Green Leather reasonable coat..
Website needs improvement.
Skype calls would be paramount to your business! Emails tend to be confusing. With your personal service... Skype calls will add a much better customer experience. Also try adding a form for returns and adjustments rather just shipping a garment. (This aspect of your CS totally confused me) I'm not sure who's responsible for return shipping a d what actual adjustments can be made to garment how it will take to be updated, returned. These are key unknowns to me as a new customer. (If you implement the tasks aforementioned? It'll add a significant level of appreciation from new customers like myself) I still have my 1st garment and adjustments are needed, but I'm not sure how to process a claim?
So I totally have no idea what steps to take? So I wait like an idiot!
Same as above...
Custom garments.
Idk. It looked cool and I wanted to try it.
There seem to be some confusion with one of your agents Erica understanding queries.Also you should implement Skype
I honestly wasn't sure this website was legit but after a friend had a good experience decided to give it a go. I ordered the Mass Effect jacket with custom measurements and it fits like a glove. All the details are correct and as advertised. I've seen a lot of bad reviews for this company out there but my experience was solid. Two thumbs up, absolutely love this jacket.
Friend recommended it
Always wanted a Mass Effect replica jacket!
Easy user friendly, high quality, great stitching and designs made to fit your exact specifications. Luxury look and felel at low cost and excellent speedy service
Design was what I was looking for and the price was amazing. Also important was making it to my exact measurements.
Miami is not super cold so I wanted a crop leather celebrity look
I saw a jacket that looked great online, but you never know till you see it up close. I loved the fact that you can customize almost every aspect of the piece. Production, shipping and delivery were all very prompt and when delivered, the quality of the jacket was better than I even hoped for. I highly recommend Leather Cult and will very likely be ordering again.
Joe M. USA
I order a jacket last month and put in my measurements and noted that I was a woman (it was labeled as a man's jacket). Great looking jacket when it arrived. I checked the measurements when they arrived and all but 1 match, the biceps. Leather cult admitted that they added 4.5 inches to my measurement of the bicep area. What I received was a leather jacket with baggy arms, Looks like I'm a kid wearing my dads jacket in that area. They offered me a $15 gift certificate to reorder the jacket.
$15 in leather cult money is unacceptable. Why should I have to shell out another $180 plus tax (minus 15 lol) because they added inches to my measurement without informing me? Doesn't seem right. I wrote back and hope they will make things write in an adequate fashion. It's one thing if my measurements were off, but for them to admit that they added to one of my measurements without telling me?
It will cost me $75 to have a leather alteration made here in the Los Angeles area, and I hope they will cover that or send me a new jacket.
Fingers crossed that leather cult customer service will match the beauty of the jacket. Stay tuned for an update.
Thanks
Jeanette Aguilar
Good responsive website. Ordering and payment is a snap. Delivery date estimate is accurate. Fast shipping.
I ordered my husband a simple size Large jacket for Christmas confirming the measurements on their size chart. When it arrived it could hardly zip up and fit tightly across the stomach. He can actually get by with a medium, so this was surprising. After several emails back and forth they finally started in on having me measure the jacket and send them pictures. Every measurement showed it was smaller than their size chart. They even had me repeat the process saying there were wrinkles in the coat (which actually would have come out in their favor), but I did it. Then they started saying that their designers measure things differently than me...even though they said I did it correctly. But their designers were "professional." So basically they won't stand by their own measurements at all. I offered to pay for the return shipping and for shipping a replacement jacket back to me, and they skirted around the issue over and over, finally saying they would give me 15% discount on a new jacket. Why would I do this when I can't be sure their sizing chart is correct?! It is so frustrating to be out hundreds of dollars with no effort to make things right when they would be out no money on the deal. Communication was difficult, but essentially they don't return or exchange under any circumstances, so buyer beware.
Products used:
jacket
* LeatherCult attempted to help this customer through the Sitejabber Resolution Center, but the customer did not respond
Overall, it was a most enjoyable one. I don't do reviews; but I'm making an exception to that established rule this time.
[No matter what I put here, the box turns red; your tech guys may want to look into this.]
I'm a 35 year old male who stands at 5 feet 8 inches tall but has a waist circumference of 27 inches. Leathercult and MYOJ are the only 2 online services that I know of that do custom made orders. Unfortunately, they're both overseas -- which means I don't get my final product until 3-5 weeks down the road. It's a lengthy process, but It's usually worth it in the end.
Out of all the jackets on the site, I liked this one the most. Now, it's officially the warmest jacket I currently own; and it's stylish to boot. I want to get one that doesn't exceed my beltline but in order to do that, I need to make sure that my measurements are correct before placing another order. I do wish the product(s) arrive sooner than 3-5 weeks though. Alas, some things just can't be helped.
Everything is always prompt. Dispatch on the day of payment. Arrival is often the very next day. And most importantly, products from the world's leading companies. Thank you
It was simple to order my jacket, and it arrived quickly and was even more beautiful than in the pictures, and fit perfectly. Well done! This is the fourth jacket I've ordered from Leather Cult, and I love all of them.
I've ordered from LeatherCult before and have always loved the jackets I ordered.
I loved the unique style of this lightweight jacket, and it came just in time for me to take it on a trip.
Easy to navigate sight; fast, efficient order processing; great products!
The fit is a bit snug, but not a deal breaker. It's well made and looks gorgeous.
The only place where I found a real leather jacket in a style I wanted.
Everyone needs a great leather jacket.
Ordered a custom made jacket, two weeks later (give or take) it arrived, and it's exactly what was ordered. Cool jacket, fits perfectly... Only time will tell whether it'll survive the wear and tear of life, but it seems very well made, although that's from a point of view of someone who's fairly ignorant about the leather jacket manufacturing process... But as I said time will tell, but I'm hopeful. Overall I'm very impressed.
Punched keys clicked buttons pretty standard as an online shopping experience goes... not good not bad... it is what it is... if the result of this button clicking and key punching is good then woo hoo, more stars to ye... but for now its a middle of the road three
The measurement instructions are very good with both pictures and written instructions. I found that very helpful. I also contacted the company with a few questions, and they got back to me within 24 hours. Now, we wait...very hopeful for a stellar product.
UPDATE: The leather coat I received for my husband's birthday was not only exactly like the website photo, but the measurements were perfect! The quality was spectacular, and the little extras like the inside satin pockets are lovely touches. Hubby was impressed, and he looked amazing in it. Thank you, Leathercult!
This will be my second Leathercult Jacket! The first one is superb and gets compliments every time.
This is my second leather jacket from Leather Cult. The color and craftsmanship are just beautiful. I ordered it in maroon. I love that you can customize them. The prices are reasonable. It came in a timely manner. Great tracking info. It was an all around great experience! Thank you!
Peace
Barb
My boyfriend bought me one from that site a couple of years ago. It is beautiful and one of my favorite jackets!
Same reason
Hello everyone, below I will be writing a detailed review of my entire purchase so people out there can accurately decide whether to buy from this brand or not, especially because many things I've experienced others have as well.
When I watched fight club, I saw brad Pitt wearing this incredible red leather jacket and I knew I had to have it. I looked for it on the internet and immediately saw leather cult pop up with the exact jacket. At first I was skeptical and didn't buy it, but after a few weeks I decided to purchase the jacket because it looked really nice and the site seemed trustable. I decided to go with custom measurements, sizing my body up 1-2 inches for every measurement to ensure the jacket fit. After ordering, the jacket stayed in the creating phase for around a week, then shipped and came only a few days later. On arrival, the jacket was well stored and smelled like genuine leather. And that it was. I was surprised by how soft the leather was, and after trying it on, it fit like a glove (though slightly on the tighter side). The jacket not only looked as marketed, but even better, as it spotted a shiny finish, pockets inside and all the details matched exactly. I am happy to say it was a worth while purchase and if I ever need a very specific jacket I will look here again.
This site is trustable but I would highly recommend inputting custom measurements or sizing 1-2 sizes up at the very least from some of the other reviews I have read on here. Though overall I would recommend this brand!
Tip for consumers:
Use custom measurements and size up a couple inches on each measurement
Products used:
Jacket