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Claim Your BusinessI had been looking for a particular style of shoe for a while, and came across Lem's online. They had a style that was almost exactly what I had in mind, so I decided to give them a shot. Ordered the shoes, and they shipped promptly and I received them in a timely manner. The shoes are high quality, sized appropriately, and I am very happy with my purchase. Fast forward a couple weeks and somehow the stitching on one of the toes somehow started to come out. I sent them an email via their website and got a response the same day. After a couple correspondences, they determined I was eligible for a replacement pair of shoes under their warranty. Less than a week after I first noticed the problem, the replacement shoes arrived on my doorstep and I was able to donate the original pair. Its refreshing to see a small company committed to quality and outstanding customer service. I will definitely continue doing business with them!
I had been looking for a particular style of shoe for a while, and came across Lem's online. They had a style that was almost exactly what I had in mind, so I decided to give them a shot. Ordered the shoes, and they shipped promptly and I received them in a timely manner. The shoes are high quality, sized appropriately, and I am very happy with my purchase. Fast forward a couple weeks and somehow the stitching on one of the toes somehow started to come out. I sent them an email via their website and got a response the same day. After a couple correspondences, they determined I was eligible for a replacement pair of shoes under their warranty. Less than a week after I first noticed the problem, the replacement shoes arrived on my doorstep and I was able to donate the original pair. Its refreshing to see a small company committed to quality and outstanding customer service. I will definitely continue doing business with them!
Products used:
Trailhead V2 Shoes
Is this your business?
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