• LerenJack

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Overview

LerenJack has a rating of 2.82 stars from 11 reviews, indicating that most customers are generally dissatisfied with their purchases. LerenJack ranks 101st among Jackets sites.

  • Service
    8
  • Value
    7
  • Shipping
    7
  • Returns
    7
  • Quality
    6
Positive reviews (last 12 months): 0%
Positive
0
Neutral
0
Negative
3
7
See all photos
How would you rate LerenJack?
Top Positive Review

“Super Stylish Pelle Pelle White Queen jacket”

Lainey P.
5/15/22

You know when you buy something online and you're not sure what you're going to get? Well this surpassed anything I was expecting. Great quality, good fit, fast shipping and super stylish, Pelle Pelle White Queen jacket Thank You "LerenJack".

Top Critical Review

“Never shipped my item, only partially refunded”

Rebekah B.
12/10/23

Ordered item on 11/20. Never updated on shipping status, so emailed to inquire. Was told it would arrive by 12/10. Emailed them again to ask about it on 12/11, and it turns out it never shipped at all. I requested a refund. Then they refunded most, but not all of my money citing the following, "Refund has been processed and we are not deducting cancellation fees, However the bank will charge 0.048 percent of the actual amount." Buyers beware - I have never been told I couldn't be refunded all of what I payed due to "bank fees"!

Reviews (11)

Rating

Timeframe

Other

Thumbnail of user rebekahbretz
1 review
0 helpful votes
December 10th, 2023

Ordered item on 11/20. Never updated on shipping status, so emailed to inquire. Was told it would arrive by 12/10. Emailed them again to ask about it on 12/11, and it turns out it never shipped at all. I requested a refund. Then they refunded most, but not all of my money citing the following, "Refund has been processed and we are not deducting cancellation fees, However the bank will charge 0.048 percent of the actual amount." Buyers beware - I have never been told I couldn't be refunded all of what I payed due to "bank fees"!

Tip for consumers:
They never update you on the status of your order. 21 days after I placed my order I had to email them to inquire the status of my order. Then they will not give you the full amount you paid in a refund - citing that they cannot refund bank fees

Products used:
attempted to purchase a jacket

Service
Value
Shipping
Returns
Thumbnail of user sherikan
1 review
1 helpful vote
December 2nd, 2022

The coat I ordered looked nothing like the website, and the product comes from Pakistan.
When asked to return, they said no, and then later changed their mind only to find out it costs more than $300 to return internationally.
Stay away from this site, it is a scam and their products are not as it appears on the website. This site & business needs to shut down!

Tip for consumers:
stay away from this website

Products used:
nothing, garbage product

Thumbnail of user laineyp3
1 review
2 helpful votes
May 15th, 2022

You know when you buy something online and you're not sure what you're going to get? Well this surpassed anything I was expecting. Great quality, good fit, fast shipping and super stylish, Pelle Pelle White Queen jacket Thank You "LerenJack".

Tip for consumers:
https://lerenjack.com/

Products used:
Jacket

Service
Value
Shipping
Returns
Quality
Thumbnail of user maryl3187
1 review
0 helpful votes
June 20th, 2022

Looking for relationship with another man who had care of me
Because I love myself so much
I am here to take my love

Thumbnail of user tamashiwarrior11
1 review
0 helpful votes
October 8th, 2023

This site is a scam. They never sent my item, nor responded to my emails. Do not order from them. This page should be shut down.

Tip for consumers:
Never use this site. It is a scam

Products used:
Never shipped

Service
Value
Shipping
Returns
Quality
Thumbnail of user chasek51
1 review
2 helpful votes
February 7th, 2024

Long story short: I ordered two sports team jackets from Leren Jack, a month before Christmas 2023. They were a gift for my brother. A week before Christmas and I still hadn't received the jackets. Emailed Leren Jack, they said they were busy but I should get them the following weekend, two days before Christmas. They didn't show. It then became obvious that they still hadn't even delivered the package when I emailed them, three weeks after making the order. Package finally came after Christmas, but it was only for one of two jackets. Emailed them again to ask why they only sent one, and they said they were busy. They will send the other one out right away. Four weeks later (obviously far too late for a Christmas gift), the second jacket arrives, but they printed the logo for the team backwards! I thought I was purchasing decent jackets, not knockoffs that they print themselves, but whatever. At this point emailed them and made it clear that I wanted a refund for the second jacket and would happily return it to them, but they ignored my refund request and said they'd send me another jacket with the logo printed correctly.

The second version of the second jacket arrives weeks later, logo printed correctly. But by that time I had already received two bills from Fedex for the previous two deliveries, both around $30 Canadian. Once I got the third delivery (second version of the second jacket), I got another bill from Fedex for $30. As you can clearly see in the receipt attached, I clearly chose Free Delivery.

I now owe Fedex nearly $100 CAD for three deliveries. I understand that this company is located in a different country and sometimes delivery charges apply, but I did not ask for three jackets sent in three different deliveries. I wanted my money back for the second jacket, since they messed it up and were a terrible company to deal with, but they just ignored me and sent me another jacket, in yet another delivery, resulting in yet another $30 charge to me.

This company is an absolute joke and I'd avoid them at every turn. Their products are fairly expensive knockoffs, and they are a terrible company to deal with. Instead of just giving me a refund, they sent another jacket in another delivery and Fedex charged me another $30 for it. Terrible products, terrible communication, and they seem to almost intentionally try to screw you over. Avoid this terrible company at al costs!

Tip for consumers:
AVOID THIS COMPANY AT ALL COSTS!!!

Products used:
Two jackets

Service
Value
Shipping
Returns
Quality
Thumbnail of user dissatisfiedc111
0 reviews
0 helpful votes
December 31st, 2021

I should have known it was too good to be true, but I thought I had finally found the Little Nero's Pizza Jacket from Home Alone. It was for sale a few years back on RSVLTs, but I missed the boat. I couldn't wait to pull the trigger on it when I saw Lerenjack had it. Didn't really notice that they were using the exact same photos as RSVLTs, and sure enough what was delivered was a piece of trash-the jacket itself is supposed to be white. They delivered a SILVER jacket, the material is cheap and there are no red buttons like the jacket advertised.

Service
Value
Returns
Quality
Thumbnail of user laineyp5
1 review
0 helpful votes
December 29th, 2022

My son is a fan of Harley Davidson and his jacket. I bought a jacket and received it on time. The jacket material is very good, finely stitched size fitting every this is ok and my son is too happy to have this jacket. From that, I buy outfits from this store.

Tip for consumers:
I would suggest you definitely buy from LerenJack I enjoy shopping with them https://lerenjack.com/

Products used:
Jacket

Service
Value
Shipping
Returns
Quality
Thumbnail of user alisona145
1 review
0 helpful votes
December 9th, 2021

LERENJACK USA BEST LEATHER JACKET WEBSITE
The best Cots are the ones that actually flatter you.
This Coat-style guide will help you pull off one of the most divisive pieces in your wardrobe.

Tip for consumers:
LerenJack gets your hands on the most exclusive piece by Movie Jackets,
and Leather Jackets Apparel with an amazing discount. www.lerenjack.com

Products used:
jacket, biker jacket, women jacket, men jacket

Service
Value
Shipping
Returns
Quality
Thumbnail of user denisem1860
1 review
0 helpful votes
December 20th, 2022

We have attempted to contact this company by phone and email and there has been no response. Trying to find out where my order is.

Products used:
Haven't received my product yet.

Service
Shipping
Thumbnail of user christinas1551
1 review
0 helpful votes
March 7th, 2023

I ordered from France the Elena Jacket! Super fast delivery (5 days), the jacket look exactly the same as picture (and the tv show). Also custumer service was super reactiv!

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2.8
11 reviews
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