Letscom

Letscom fitness trackers, smart watches. There are some very specific reasons to avoid this company. I purchased a smartwatch in Feb2017. It is now April2018, and the app that drives the smart watch has been upgraded to a newer version which no longer operates with the watch. This means that the following functions are no longer possible: - changing the time due to daylight saving (how i discovered the issue) - setting the time after replacing the battery - any fitness tracker functions. - any and all functions if you get a new phone and need to install the app. Many emails to Letscom's customer service department have only given me a head ache, with seemingly no body available with any technical understanding. It appears as though they have all forgotten the products they were selling last year. This really does raise the question of the useable lifespan of their products, and perhaps for all the smart watch products on the market. So if you buy one today, there is no guarantee how long its app will be supported. As customers, we are relying on the producers to maintain the apps long term. Now maybe Letscom don't write their apps, but if they decide to no longer support their product, or the relationship between Letscom and their app writers goes sour, then your product you purchased becomes useless. So we get to a point where we ask "how do you know if a company is trustworthy, and can be relied upon to support their products long term?" My experience has shown there are two aspects that can currently be used to assess the trustworthiness of a company: 1-look to past behaviour - have they supported their previous products (for Letscom the answer is "no, not supported a year after buying the product") 2-look at the websites that analyze and verify the legitimacy of positive product reviews (for each customer to decide for themselves!) I would say only buy a smart watch from a reliable company, and avoid Letscom.