Life Enhancement

I ORDERED A ITEM CALLED MEMORY RULES COST WAS $27.47 SHIP. 7.50
TOTAL AMT $34.97. I PHONED TO CANCELL ORDER AND WAS INFORMED I
WOULD BE CHARGED FOR SHIPPING $7.50 PLUS NO RETURN LABEL SO I
NEEDED TO RETURN THIS ITEM AND HAVE TO PAY FOR RETURN WHEN I
WAS CHARGED $7.50 TO BEGIN WITH. I HAVE NEVER HAD A COMPANY
NOT SEND A RETURN LABEL. TOTALLY INCONVENIENT AND YOUR SHIPPING
CHARGES ARE THE HIGHEST I HAVE EVER PAID. SHAME ON YOU PEOPLE
YOU OBVIOUSLY ARE NOT CONCERNED ABOUT HEALTH ISSUES BUT IN IT
FOR YOUR OWN NEEDS.

A very good, company, advanced science, excellent writers and an excellent editor, publisher, Will Block.

Unfortunately Life Enhancement was sold in recent months and has deteriorated into just another "buy 2 get 1" company. They publish very old scientific reviews. Too bad.

This place is a joke. I've ordered my supplements from them for about a year, and in the last month no one seems to know what is going on, my orders are getting lost, customer service is atrocious, and the quality of the products I have gotten have seriously deteriorated. AVOID THIS COMPANY. They will not be getting my business any longer.

I have placed many orders with lifeenhancement.com for supplements. I have also encountered many problems with this company sending my orders to my po box through UPS; an this ground shipper will not deliver to postal stations.

I made this company aware that my physical address was only for ups or fedex and any mail sent through usps would come back to them. All usps mail had to be sent to my post office box only. I don't think that this company every really straightened out the shipping address situation and what delivery service had to be used in order for me to receive what they were sending!?

Once I realized that these types of shipping problems were not isolated incidences I would send emails or call after I placed an order to make sure they had the correct shipping info for the shipper that they would be using.

My most recent order that I placed on 7/19/11 required me to send an email regarding when my order would be arriving?. The manager did respond promptly to my email. With the information that I requested.

When I received my supplements (fish oil softgels) they were damaged due to extremely high temperatures that we had been having and of course sitting in the hot ups trucks and warehouses during the shipping transit process.

I notified this company by email the day I received this order 7/25/11; then again on 7/31/11 and finally on 8/5/11. My last email reflected my frustration in not receiving a response and I stated that if I did not receive a reply then I would start a dispute process with my credit card company.

The manager of this online store finally responded on 8/5/11 and her tone was definitely not professional, but rather demeaning and accusatory. After I read the email I attempted to call this online stores's toll free number, but the manager was in a meeting; so I was told.

I left a detailed message for the manager and replied to her email, but have not heard anything back from her as of this date.

Its a shame that online business people; no matter what their position don't value the business that they are given by providing satisfactory customer service on every level.

So buyer beware and be ready to supervise and watch closely how this online store handles your transaction and shipment; should you make the choice to do business with them?!