• Lighting Direct

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Overview

Lighting Direct has a rating of 3.29 stars from 7 reviews, indicating that most customers are generally satisfied with their purchases. Lighting Direct ranks 114th among Lighting sites.

  • Service
    5
  • Value
    5
  • Shipping
    5
  • Returns
    3
  • Quality
    5
How would you rate Lighting Direct?
Top Positive Review

“Great service as always”

Jeff H.
6/16/20

I have used Lighting Direct numerous times over the past couple of years and i have always found them to be great. Delivery always quick and on one occasion i had to call about my order they were extemely helpful. My most recent order was ordered at 3pm & arrived the very next day - Amazing service, even in these difficult times! Keep up the good work.

Top Critical Review

“Slow delivery dates and poor service now”

G L.
6/10/21

Have to say this company has gone right downhill since Brexit. Greatly reduced range, higher prices, slower delivery and poorer service. Shame

Reviews (7)

Rating

Timeframe

Other

Thumbnail of user jeffh862
1 review
2 helpful votes
June 16th, 2020

I have used Lighting Direct numerous times over the past couple of years and i have always found them to be great. Delivery always quick and on one occasion i had to call about my order they were extemely helpful.
My most recent order was ordered at 3pm & arrived the very next day - Amazing service, even in these difficult times!
Keep up the good work.

Products used:
Outdoor wall light, festoon light and solar lights for garden.

Service
Value
Shipping
Returns
Quality
Thumbnail of user gl159
1 review
0 helpful votes
June 10th, 2021

Have to say this company has gone right downhill since Brexit. Greatly reduced range, higher prices, slower delivery and poorer service. Shame

Tip for consumers:
Don't expect they have the product

Products used:
None yet

Service
Value
Shipping
Returns
Quality
Thumbnail of user jordanp316
1 review
0 helpful votes
June 28th, 2021

Cannot fault at all in the slightest, order arrived on time and just as ordered, really happy with my purchase.

Service
Value
Shipping
Quality
Thumbnail of user chrisc2705
1 review
0 helpful votes
January 5th, 2022

Wouldn't hesitate in recommending to any friend /family, faultless, super speedy, couldn't find cheaper online on any other store and just as ordered, thank you

Service
Value
Shipping
Quality
Thumbnail of user carolec291
1 review
0 helpful votes
September 3rd, 2020

Our outdoor coach post lantern arrived super fast! Great product! One part was missing and we received it immediately! Definitely recommend Lighting Direct to anybody!

Thumbnail of user natashaf137
2 reviews
4 helpful votes
January 4th, 2023

I have returned 12 outdoor lights (within the timescale for return), as I was not too fond of their size. The company is now trying to avoid a refund by alleging that they have been fitted, and due to that, they cannot provide me with a full refund! Such a lie; the electrician has not even looked at the lights. The company is committing fraud to avoid refunding its customers!

Service
Value
Shipping
Returns
Quality
Thumbnail of user patc2
1 review
1 helpful vote
April 28th, 2010

We cancelled an order with this company because they could not guarantee a date for delivery of goods this was 2 weeks after ordering them and having taken the money from our credit card.No information has been forthcoming from them in e-mails or promised return phone-calls. Excuses for not returning the money to our card are - someone forgot to pass on the information, accounts are closed today, they are in a meeting.The goods were ordered on the 24/3/2010 and I am still awaiting another promised return phone-call today 28/4/2010. The company use sage pay I have no option but to contact mastercard.

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