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LightUp has a rating of 4.7 stars from 552 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with LightUp most frequently mention great price, customer service, and fast delivery. LightUp ranks 4th among LED Bulbs sites.
Proactively asks for customer feedback
This company responds to reviews on average within 10 days
3,034 reviews
No critical highlights yet
Great product. Great time even for economy shipping
The order was filled and delivered quickly, with multiple texting fanfare from the delivery company. Only problem was that half the order did not get delivered. With 4' light bulbs, one suspects why. Three days later, a second box showed up very quietly and without confirmation of delivery texting. Quick turn-around time, LightUp, for fixing this kind of situation! Great product, great price, great service. I'll order again...
The order was filled and delivered quickly, with multiple texting fanfare from the delivery company. Only problem was that half the order did not get delivered. With 4' light bulbs, one suspects why. Three days later, a second box showed up very quietly and without confirmation of delivery texting. Quick turn-around time, LightUp, for fixing this kind of situation! Great product, great price, great service. I'll order again...
Had what I wanted at a very good price.
I am putting a little shop together and searched for good quality High Bay LED lighting that I could afford. So many of the places to buy LED lighting were way out of my price range. Then I found Lightup.com and I was able to buy what I needed within my budget. I as worried I was sacrificing quality for affordability but I have been very happy with the lights I have purchase from LIghtup. I will definitely come back again.
I chose Lightup because their pricing fit my budget.
Hi Andy - We are so glad to hear that we met your needs and expectations in quality and price. If you have any pictures of your shop and are willing to add them to your review that would be excellent. We love seeing our lighting in action!
I was contacted by shipper, I gave my contact info to meet delivery truck. Shipper said that I would sent email with tracking info and approximate day of delivery. I received email with tracking info that did not work. No phone call from driver. Until 10 minutes before arrival at fire house. We are a volunteer fire dept so no one on site. I had to hurry to get to truck and unload. So your shipper dropped the ball big time on communication.
Great price.
Long lasting Led fixtures
Ordering was easy, I even decided to add more for the free shipping. I read the reviews and they are great! I look forward to having these LED bulbs in our home to save a considerable amount of money!
I went from 60 watts per lamp down to 11 watts! And they work great with my existing dimmers!
Euri Lighting is an incredibly reputable brand and we are honored to be a merchant for their products. Looking forward to fulfilling your next need for LED lighting.
I wanted to order 9 more of the PAR 30 lamps which you didn't have in stock. This would have taken me over $99 so I would of had free shipping. Can you refund the shipping cost and let me know when you have more of these in stock so I can complete my order?
Thank you,
Darren Stevens
Excellent CS, shipped quickly, order was correct as ordered when delivered. Will use LightUp again both professionally and privately.
Had to setup tax-exempt status for my account. Purchase made on a Government CC. Went extremely well, CS was excellent.
Good products and good prices with excellent Customer Support.
Thank you for your review! We are so pleased to hear that you enjoyed your purchase experience with us and look forward to your continued business.
The tax was a breeze to get removed. Fixtures were delivered in a timely manner. People i contacted were polite and helpful.
This is very nice, useful item that works nicely. It was easy to install and illuminates good.
For the dimensions
Very easy to order, shipping was fast, and prices were great. Very pleased with quality of the lights. Thank you!
I liked the product, quality and reviews
They were exactly what I needed for my project
So easy to find and purchase! Thanks Can't wait for them to arrive!
I ordered 5 ceiling lights because the instructions showed they could be surface mounted. However upon their arrival they did not come with any hardware for mounting. It said nothing on the website or instructions stating anything else was needed for install. Contacted customer service and I was told I would have to purchase additional hardware, when I wanted to return them, you have to pay for shipping back plus a restocking fee!?!
Really? So consumer pays because you do not list the item correctly.
I ordered 5 ceiling lights because the instructions showed they could be surface mounted. However upon their arrival they did not come with any hardware for mounting. It said nothing on the website or instructions stating anything else was needed for install. Contacted customer service and I was told I would have to purchase additional hardware, when I wanted to return them, you have to pay for shipping back plus a restocking fee!?!
Really? So consumer pays because you do not list the item correctly.
Google search
Dear Saul, We are very sorry for this experience with our company and understand your frustration. If you have not done so already, please reach out to our Customer Service team at customerservice@onlinestores.com. You will hear from our Customer Service team as soon as possible and appreciate your patience as we work to resolve this, we are so sorry for this experience!
Was looking for under cabinet strip lights that are no longer manufactured. Called in with a few questions and I was pleased with the outcome. Would definitely use again when the need arises.
Thank you for your positive review. Looking forward to fulfilling your next LED lighting need.
Worried about this... will give better rating when I see my product (how long it takes to get here). Thanks! UPDATE! Lights came in. Great! Will keep this website on my favorites and buy again! Thank you so much!
Google pointed me in your direction!
I was instructed by my electrician to buy these lights.
Worried about this... will give better rating when I see my product (how long it takes to get here). Thanks!
Perfect lights at a good price. Very pleased with the prompt delivery and ease of use of the website.
John - Thank you for your purchase. Very glad to hear you had a positive experience.
I have 26 4ft fluorescent fixtures between my barn, garage, and basement. Several of those were completely burnt out. The LED bulb 20pack at $2 a bulb were listed as "warm bright" 3500k and I was a little leery of them not being "white" enough but they are sure bright enough to not care if they're blindingly white.
Cheapest bulbs I could find
Cheapest bulbs I could find
No way to cancel order on website. Tried to cancel order 5 minutes after placing. Nobody answered phone on Monday July 3. I sent multiple emails they never responded. Finally got human on July 5 - order had not shipped yet but they still said they could not. I asked why and finally they said they would send a message to factory not to ship. After all that they delivered canceled product a week later.
no response to emails
phone just rang on monday july 3
did not cancel order as requested
Dear Anthony, Thank you for bringing this error to our attention. We have a dedicated Web Development team who will receive this information to improve your experience with our website. We apologize for the inconvenience this error has caused you and appreciate your patience as we work to resolve this issue. You feedback helps us do better, we appreciate your comments!
This is the first time I've ordered from here and the price I found for my item is great! Easy to navigate website. Now I'll wait and see how good the product is!
Purchasing, setting up an account and communication was easy and fast.
Same day shipment was very nice.
We will be shopping this website for lighting in the future.
Sent our tax information and had very quick response.
Our previous facilities manager purchased lighting from LightUp.
Thank you for your business and so glad we were able to meet the needs of your business.
Have made purchases before with no issues, but this fixture was basically just thrown in a box with very little packing, the rear plastic creased and frame bent.
If i wasn't able to straighten would have sent back. The product works well.
Have used before
Have ordered before
Good rate but you can buy if you want it after 2 weeks. Website doesn't tell you the right info about delivery
Dear Zeeshan, We are very sorry for this experience with our company and understand your frustration. Our Shipping Department is working overtime to process the order and get it shipped out of our facility as promptly as possible and we deeply apologize for this inconvenience and appreciate you bringing this to our attention. We appreciate your feedback very much, as it helps us do better.
I Found all the needed specs for the item bought and check out with Paypal was good.
Found on a Google search. Had reasonable price and delivery times.
Good price with a product with a 5 year warranty. The LED bulbs bought use glass sleeves that won't warp or yellow.
I Found all the needed specs for the item bought and check out with Paypal was good.
I had a problem with the light and call to customer service resulted in an immediate response. They contacted the light company and a replacement is on the way. Very satisfied.
Immediate response and getting a replacement right now.
Good selection and had read good reviews!
Great pricing. Order came in two shipments, but I still think it was a reasonably quick turnaround. I would use them again.
I purchased two different styles of recessed lighting. I did comparison shopping with the big box home improvement stores and LightUp was over 50% cheaper. They carry brand name lights like Sylvania and Halo which is what I was looking for.
We are so glad you chose our business for your purchase. We pride ourselves on being cost-effective!
Light was as bright as described. Quick shipping. I will buy from this company again if I need any other products that they sell.
The description indicated that this pole light was bright, guess what? It is. I am pleased with the amount of light that shines down onto the flags. If there was a place to enter pictures of before and after I would have included them.
Great price for outdoor flood light. Easy checkout, fair price on shipping cost.
We are so glad to hear that you had a positive experience and look forward to fulfilling your next LED lighting need.
Easy shopping, great prices, great products.
Fast service
Thank you for continued business.
Fast shipping. A huge improvement over edge lit panels that gray out over time.
Bought LED fluorescent replacement bulbs. Great price! I have already installed 20 of these with good preliminary results. I can't speak for their longevity since I've only had them for a few weeks.
Great prices. Previous business with them.
4' LED replacement bulbs for only $2.00.
Gain trust and grow your business with customer reviews.
Lightup offers thousands of LED lighting products, including bulbs, spots, downlights, T8 and T5 tubes, high bays, low bays, panel lights and more. LED saves you money, save even more with our free shipping and low prices.
Lightup is an online retailer and vendor that specializes in commercial and residential LED lighting, including flat panels, troffers, tubes, outdoor lighting and more. Lightup is part of the privately owned Online Stores Inc., an e-commerce company that comprises of seven other sites and companies. The companies and sites within Online Stores Inc. are The United States Flag Store, the English Tea Store, Discount Safety Gear Store, the Construction Gear Store, the Safety Girl Store and Northline Express. Online Stores Inc. is an A+ rated member of the Better Business Bureau of Westmoreland County.
Lightup operates from New Stanton, Pennsylvania along with its parent company, Online Stores, Inc. for the manufacturing and shipping of their goods provided. Lightup also uses a second location in Youngwood, Pennsylvania and a third facility in Sparks, Nevada to help in the shipping and facilitating their products to its customers on the west coast. The New Stanton location has 100k square foot warehouse that is used.
The site carries an abundance of options for its lighting products and is even home to Online Stores Inc. exclusive brand, LumeGen, available through lightup.com. Among the options for products on the site are grow lights, indoor and outdoor commercial lights, exit and emergency lights, high bays, recessed lighting and under cabinet light fixtures.
Lightup sells products from larger brands in the lighting industry such as Sylvania, GE Lighting, Euri Lighting, Keystone and Morris.
Lightup works with UL Solutions or UL, LLC, one of a number of safety organizations that is approved by the United States federal agency, the Occupational Safety and Health Administration to perform safety testing, as well as with Intertek, a British multinational company that focuses on product testing, assurance, inspection and certification for its products safety certifications.
Lightup also receives some its energy conservation qualifications from Energy Star, a U. S, Environmental Protection Agency and U.S. Department of Energy ran program and Design Lights Consortium (DLC). Design Lights Consortium is according to their website, "a non-profit organization with a mission to achieve energy optimization by enabling controllability with a focus on quality, people, and the environment."
Lightup does offer wholesale options to qualifying customers and has a blog designed to educate and inform its readers and customers on energy efficiency and products that can help achieve this and the reasons behind it.
We are glad the situation was resolved for you in a timely manner. We appreciate your business and look forward to fulfilling your next order.