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LinkNow has a rating of 2.79 stars from 34 reviews, indicating that most customers are generally dissatisfied with their purchases. LinkNow ranks 241st among Marketing sites.
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I was skeptical when I first spoke with Linknow but decided to give them a try. It was one of the smartest business decisions I ever made! They took care of all my website and marketing needs and even brought me new leads. Everyone there is so personable and I recently had the pleasure of working with Az who helped make my domain and email transfer such an easy and painless process! If you're on the fence about hiring this company, don't be! You won't regret it!
This company and it's web design department are incompetent. There is never a simple solution to even the most basic IT issues with LinkNow Media. They destroyed my companies website and when it was brought to their attention they blamed me for the changes that they made saying "if my team and I would have communicated ideas to them better, this would not have happened". I guess hours of speaking with them over the phone, having endless Zoom meetings, screen sharing, emailing ideas and confirming them was not enough for them to do a good job or care to. It is now going on 4 months and we still do not have a working site. Customer service is terrible. Kathy Terry who is the companies Customer Service Ambassador does not live up to her title at all. She even took it upon herself to change the admin contact on our companies account because she had a disagreement with them over issues SHE and her team caused. I would add links to the horrible work they have done and the damaged they have caused our company but it is a total embarrassment to us as well because this is supposed to represent our company and its employees. In its current state it does not and will be corrected by another company who is better qualified that LinkNow Media, Kathy Terry and their web-design team. If you are looking for a web-design company to manage your website or build one for you, there are many others out there that can do a better job than LinkNow Media. If I could have rated them 0 stars, I would!
I was skeptical when I first spoke with Linknow but decided to give them a try. It was one of the smartest business decisions I ever made! They took care of all my website and marketing needs and even brought me new leads. Everyone there is so personable and I recently had the pleasure of working with Az who helped make my domain and email transfer such an easy and painless process! If you're on the fence about hiring this company, don't be! You won't regret it!
This company and it's web design department are incompetent. There is never a simple solution to even the most basic IT issues with LinkNow Media. They destroyed my companies website and when it was brought to their attention they blamed me for the changes that they made saying "if my team and I would have communicated ideas to them better, this would not have happened". I guess hours of speaking with them over the phone, having endless Zoom meetings, screen sharing, emailing ideas and confirming them was not enough for them to do a good job or care to. It is now going on 4 months and we still do not have a working site. Customer service is terrible. Kathy Terry who is the companies Customer Service Ambassador does not live up to her title at all. She even took it upon herself to change the admin contact on our companies account because she had a disagreement with them over issues SHE and her team caused. I would add links to the horrible work they have done and the damaged they have caused our company but it is a total embarrassment to us as well because this is supposed to represent our company and its employees. In its current state it does not and will be corrected by another company who is better qualified that LinkNow Media, Kathy Terry and their web-design team. If you are looking for a web-design company to manage your website or build one for you, there are many others out there that can do a better job than LinkNow Media. If I could have rated them 0 stars, I would!
Tip for consumers:
Find another company to use.
Products used:
Domain management, Web-design
They promise you more business traffic but ill I've gotten are excuses to why I have not received any calls from new clients. In fact I'm not even on Google at all, and was promised that my listing would show up there as well I feel as if I was scammed into working with this company that made all these promises and have not even delivered.
They will rank you for keywords that don't gain you results.
Over and over your will try to cancel but they will convince you to stay and spend more.
Furthermore they have awful pre-built websites.
They have only hurt my online rankings and slowed my organic leads. Also cost a bunch of money to do it.
Stay away if you want to grow.
Tip for consumers:
Terrible job linknow
Products used:
Website and ads management
This company contacted me and I should of know better they kept pressuring me to buy a marketing package and wanted to put me on a automatic draft which i denied over and over again.
I let them build me a new website only after there designer lied to me and took my money. I already had a website and hosting and only needed it to be finished. So they built a website and plan was to get them to send me the files to my site. They instead billd me month after month on paypal for services that i did not ask for or ever payed for. Then they decided to cancel my website that i did pay for and is refusing to send me my files for my website that i paid for. AdvancedRestorationsGroup.net
They published my website with the template content. I asked to be able to approve it first. They didn't let me know or see it first and it was all wrong.
I think it will be ok now. I had a sleepless night worrying about it though. Make sure you send in your content within 20 days.
They were amazing to work with. Way more than I ever expected. They gave an original design, and asked if I wanted any changes. All requested changes were made within 3 days, and they called back to see how I liked. Totally impressed. Would highly recommend them. Tom Garland Appraisals. Seal Beach, CA
Tip for consumers:
They were amazing to work with. Way more than I ever expected. They gave an original design, and asked if I wanted any changes. All requested changes were made within 3 days, and they called back to see how I liked. Totally impressed. Would highly recommend them. Tom Garland Appraisals. Seal Beach, CA
Products used:
Web site design
I'm thrilled! How professional Mariana Fernandez is, she guided me through every step in the most responsive and dedicated way. She definitely adds great value to Link Now Media. I just love it.
In less than 30 days, the LinkNow team has set up and made operational my new website for my CPA practice. The team helped me sort out the content for my website as well as its design and layout. I have a very professional-looking website thanks to the Linknow folks. I will recommend Linknow to colleagues and clients.
She was prefect, helped out great! Got everything done in a matter of minutes. Great service!
Thank you
Sherie
These crooks offered me that the first payment will be after the web sit will be on the internet, but they charged my credit card the next day.
After 1 month they tried to charge the card again as a monthly fee, The website is not ready, and when I canceled the account with them they tried to charge again $275, when
I asked over the phone to spic to a supervisor the crook on the other side of the phone refuse to transfer the call.
It has been a horrible experience with this company. They do not have good experience with website development, and it takes them forever to create a website. Not to mention I paid a good amount of money upfront and did not see the result we thought we would get from them after eight weeks of going back and forth with them. The system they have is way too over complicating :( I had to cancel the service, and they did not refund me. Then I hired a new company, and what they did by taking my word press account from my Godaddy account is so wrong! I did not permit them to do that. Then when my new website coordinator tried to move their files to our new website hosting account, we received so many errors in their files and could not get our website hosting moved over until they fixed it. Unfortunately, I think we are at a loss with this company! And now this is so disappointing that I can't continue to type, do not hire this company!
Tip for consumers:
I should be getting a refund this has been so bad and a total waste of our time
Products used:
None
I am very happy with the excelent customer service that I have been received from Ryan McDonald from linknownmedia. He is very professional and respond very effective with all requests. Very impressive with his job. I recommend this company if you want to grow your business. Thanks su much!
Products used:
Marketing
Quick, extremely knowledgeable, helpful and informative. So happy with my decision to go through LinkNow Media
Products used:
website setup
I own an architecture firm in Orange County, California I received a call and a woman asked me if I would like to see the Website that was designed for the company. Next a hard pressure salesman promised a website that would be much better and generate more traffic than the current one. I was given a bargain price and promised that I would have a website designed no later than 20 days and they would rank the site higher within a 30 mile radius. 40 days later they sent me a link to the new site which turned out to be another Architects site that they copied and put my name on, sixty days later they sent me the 'finished' site which turned out to be a copy of the current web site but with worse organization, graphics and colors. If you receive a call saying that someone has created a new website for you hang up.
Products used:
Cancelled the service
Looking forward to work with LinkNow. Staff is knowledgeable and ready to help with any request. Their portal is very user friendly. Can't wait to see the result with website traffic.
JOE CHAMI, THIS GUY IS JUST A STRAIGHT SHOOTER, IVE WORKED W/HIM A FEW TIMES EVERY FREAKING TIME ITS JUST A GREAT EXPERIENCE I HAVE NOW WORRIES! THINGS MAY BE A BIT BETTER IF WE HAD AN EXTENSION TO GET AHOLD OF YOUR FAVORITE TECH. JUST AN FYI
Tip for consumers:
COMMUNICATION IS KEY!!!
Products used:
WEB DESIGN, MEADIA HELP
Be carefull, they say one thing and no results. Excuses upon asking results. Only time i get calls from them is only to sell new services, they trap you and will cancel your website or email..
Very professional, knowledgeable & great service after you become a customer. Been with them years.! 5 stars!
Rude when they call-if they cant speak to the owner they hang up in your face. Then when you call to remove your number they hang up on you.
Drew was very professional and took his time with me he explained everything in detail and was very informtive when i had questions
Clinton Richards was particularly helpful today in helping me get onboarded with the company effectively!
Got a call from sales person named Anthony he had me go to a web site they created for me and reviewing it I agreed to their service.
For around $300 & $30 a month he told me they would keep my web site ranked high, with high exposure, and they would connect remotely to my computer and I could see changes they would make to my website at the same time.
Then later I find out it is $125 a month to actually do all these things. Not including connecting remotely to my computer. Found out later they do not do this after all.
I just want my first initial payment refunded and the domain name they purchased and charged me but now they supposedly own it!
I should have just purchased this my self.
Will follow up with updates on how they handle this issue & the time it takes to be completely resolved.
Peter,
I wanted to touch base again, I sent you a private message but did not get a reply. I took a look at your file today and see that everything was resolved to your satisfaction. If we can be of any other assistance please let us know.
Regards,
Eve M. From the LinkNow Team
A true TEAM!... in today's Business Climate sleight of hand seems to be the norm! NOT HERE! Thes guys are the essence of excellence from start to finish.
From initial conversation to posting, maintaining Web Site, design aspects full communication and not just to get you off the phone convo., but real insight and full delivery in every sense of the word. #SolutionsToChallenges.
Gain trust and grow your business with customer reviews.
LinkNow Media is a Montreal-based web design and digital marketing agency. Our goal is simple: provide small business owners with great websites and up-to-date marketing strategies that keep them competitive online. We develop websites and digital marketing solutions for over 10,000+ clients throughout the United States and Canada. With a no-contract policy, this speaks volumes as each and every one of our clients chooses to stay with us because they want to. Their success is our success!
Founded in 2009, LinkNow Media was a company made up of only three people. Now they’re one of the fastest growing companies in Canada with 3 years earning a spot in the Growth 500 list, with over 10,000 active customers and more than 20,000 websites created— we’re just getting started! With core values like integrity and transparency, LinkNow is able to help small businesses to succeed. Offering the complete solution under one roof. You won’t find another company that builds 100-page websites for $500 and includes as much marketing as we do. We have managed to build an excellent small business solution at a price that small businesses can afford.
Wendy, I am happy to see it was resolved. I apologize for any sleepless nights, we surely do act fast mainly because we want to ensure we hold our end of the bargain and get your website up and running ASAP.
Eve M. From The LinkNow Team