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Claim Your BusinessLIT Activewear has a rating of 1 star from 8 reviews, indicating that most customers are generally dissatisfied with their purchases. LIT Activewear ranks 913th among Clothing Other sites.
Seriously do not under any circumstances purchase anything from LIT! The quality is subpar, and they do not stand behind their products. If it is defective they will no even offer a return... what? I emailed them regarding a defective zipper and was told, and I quote, "you can figure it out yourself". (I have the emails!) What? Please please either save money and spend a bit more on reputable brands, or at least shop Amazon! Do not support this shady company!
Seriously do not under any circumstances purchase anything from LIT! The quality is subpar, and they do not stand behind their products. If it is defective they will no even offer a return... what? I emailed them regarding a defective zipper and was told, and I quote, "you can figure it out yourself". (I have the emails!) What? Please please either save money and spend a bit more on reputable brands, or at least shop Amazon! Do not support this shady company!
I ordered a shirt from their color chart that displayed the shirt in that color. After waiting 3 weeks, the shirt received was no where near the color ordered. Customer service said to send the shirt back and that they would give me a total refund including the postage to send it back. It has been over 4 months and I have not received any of my money back and they do not respond to any further further customer service inquiries. My opinion... Beware of this scam.
Tip for consumers:
Beware! Beware! Beware!!
To return anything you need to email someone and they send you a confusing process that was poorly described and you have to pay for return shipping yourself. No return labels. For an online company they need to do better. I've sent items back and it appears because I didn't get a tracking number I am not getting any refund, they should have the items with the order number and everything but are stonewalling me about not having the tracking number so I guess I am screwed. Anyway, what a mess. Don't buy from this company.
On 12/4/2021 I ordered two women's tops from Lit Active Wear.com and provided my credit card information. My card was charged the full amount on the same date. I heard nothing else so I e-mailed the company on 12/10/2021 regarding the status of my order. On 12/11/2021 I received an e-mail response telling me the order would be shipped in a few days and to "wait patiently" I wrote them again in early January of 2022 and received a response today (1/10/22) which stated the order had been delivered.
However, I received only half of the order along with a cheap pair of socks which I did not order.
There is no way to contact this company by phone.
Do not purchase anything from them.
Tip for consumers:
Do not purchase anything from this site.
NO-ONE SHOULD EVER BUY FROM THIS COMPANY! They don't respond when you have sizing issues. When you make a return you have to jump through hoops. They refuse to give you a refund. I've been waiting for months! THEY NEED TO GO OUT OF BUSINESS!
Lisa - New Jersey
Took almost 2 months to receive product and the sizes were absurd. Trying to return and it is near impossible, AVOID AT ALL COSTS
Tip for consumers:
It took 6 weeks to deliver. WIERD language in their correspondence and they want me to pay to return their garbage products
Products used:
None...Hat was one size and it barely fit a friends 10 year old
Size medium pants have a 20 inch waist when fully stretched
Small sweatshirt is like a clown suit
I agreed with other reviewers. The clothes look cheap n took a long time to arrive.
Never buy from them again.
WANTED TO RETURN MY 3 SWEATSHIRTS WHICH WERE XS BUT WAS TOLD I WAS FOUR DAYS OVER THE RETURN WINDOW. WOW.
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